Prado at Laguna Hills formerly Pine Brook
24555 Los Alisos Boulevard, Laguna Hills, CA 92653
949-768-4639  save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
2.4
2.2
2.21 Parking:
3.1
3.09 Maintenance:
2.6
2.6 Construction:
2.4
2.38 Noise:
2.4
2.4 Grounds:
2.4
2.43 Safety:
2.7
2.66 Office Staff:
< | >

Times have changed this place

From: -Anonymous-
Date posted: 2/28/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 
I moved in here about 8 months ago and despite everything I have read on this web site I decided to take a chance. I am so glad I did. The property was bought out about 6 months ago by a company called TGM. I was curious whom they were so I checked out their site and saw their other properties and was excited to see what was to become of ours. Since the buy out I have recieved a FREE upgrade in my apartment. I got a new wasehr and dryer inside my apartment, brand new granite counter tops and light wood cabinets. Also brand new refrigerator(cuz I rent from them), new microwave, dishwasher and stove.
As far as the bugs are concerned Ive had one in eight months. I called the office and they informed me that Terminex comes out every Wed. to spray the property and if I would like they would have them come and spray my apartment at no cost to me. So if you were to ever find a creepy critter they offer a solution to the problem with no hesitation.
Maintenace is awesome. The whole rehab thing has had its set backs at times, but again I would call the office with a problem and within the same day someone would come out and fix it. Which brings me to the office staff. Most of the people in the office are new even since I moved in. They are super nice and listen to any complaints or suggestions I have, so that always makes things nicer.
I would definatley recommend a friend or anyone to live here. Go and see for yourself you'll like it.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/18/2009
The remodel comes with a cost! In order to get brand new carpet and padding installed, the management did not do a proper move out inspection, in writing, as we asked. They also told us it had to be done the last day of the lease. Now they are trying to get almost $900 from us!!!! We were told by several management and maintence people not to worry about renting a carpet cleaner before we move because they were getting a new carpet with different color to match the remodel. Remember to Stand Up for Your Rights as tenants in this place. The management company is from New York.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Moving Company Insurance Explained - Dec 24
   Small Space Design: Make Your Bedroom Look Bigger in 4 Steps - Dec 24
   Interior Decorating Tips: Choosing the Right Rug - Dec 24
   Should the Lowest Moving Quote Be Your First Choice? Maybe Not - Dec 24
   How to Get a Free Renters Credit Check - Dec 24
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Prado at Laguna Hills (formerly Pine Brook)
          Laguna Hills apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif