Ridgecrest Apartments
21486 Lake Forest Dr, Lake Forest, CA 92630
949-855-0077  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
2.7
2.2
2.17 Parking:
3.0
2.98 Maintenance:
2.7
2.67 Construction:
2.7
2.73 Noise:
3.1
3.12 Grounds:
3.0
2.95 Safety:
2.9
2.92 Office Staff:
< | >

HORRIBLE! AVOID. Do not rent here. Sad mistake.

From: -Anonymous-
Date posted: 9/23/2008
Years at this apartment: 2007 - 2008
Photos are available. 1 photo
 
The woman who is "responsible" for this place in their corporate office is actually retarded. I was surprised at the lack of concern about any problem, big or small. I have NEVER seen a company that hated its customers so much. If you have a problem they actually turn against you. The situation was so bad there that I had to leave early. It got to the point where I could not live there. The staff was so rude, it was harassment. I am disappointed because it seemed nice when we first went there. They have a very thin facade that fooled me only long enough to get my money. Once I signed the contract things started to go sour. I soon realized that the apartment was in bad condition. So bad that it became unlivable. Management labeled me as the problem. When I talked to corporate, it was even worse. I was astonished at the general stupidity. I used to think that there was an intelligence prerequisite to that position, but she could not even follow a simple conversation. She also had some lame excuses for the conditions. PATHETIC.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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