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Hi everyone,
I am the new community manager here at Franklin Plaza. I have been here about a month and I now have a good idea of all the negligence and poor customer service that alot of residents encountered. For that I am sorry.
I have been in the industry for over 5 years and I know what it takes to create an awesome community for my residents. Prometheus hired me to do just that. The company has some awesome long term goals for this property which I intend to share with my residents along the way. Often times with positive changes comes inconveninece until things start to shape and a new sense of responsibility for the residents to help the staff maintain the changes. I will do my best to be fair to everyone.
I understand that not everyone believes that all the changes are necessary, but the decisions were and are being made to improve the general homelife and value of the property as a whole.
I encourage new and current residents to communicate their concerns and suggestions and I will take them under serious consideration.
Thank you.
This is an great open forum and helpful tool for prospective renters, however I felt the need to announce a new era for Franklin and to apologize to those who suffered the most during the acquisition and poor managerial service.
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Up to: Franklin Plaza Apartments
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