Grand Promenade Tower
255 South Grand Avenue, Los Angeles, CA 90012
213-229-9777  WEBSITE save favorite
AVERAGE RATING
recommended by:
46%

overall rating:
2.9
3.0
3.0 Parking:
2.8
2.83 Maintenance:
2.8
2.83 Construction:
3.4
3.39 Noise:
2.9
2.94 Grounds:
2.9
2.94 Safety:
2.7
2.67 Office Staff:
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rent with caution

From: -Anonymous-
Date posted: 6/10/2003
Years at this apartment: 2002 - 2003
 
The good: The apartments in this building are quite lovely and reasonably priced for their size. There are some nice views to be had. The parking is guaranteed, the spaces are reasonably sized, and there is parking attendant on each level (usually).



The not-so-good: The gym is small and one of the tenants runs a personal training business out of it, so sometimes it is completely inaccessible. The building rents out tenant?s parking spaces during the day. They are supposed to get the keys of all the cars but occassionally they don?t and you can come home to a locked car parked in your space.



The bad: I?ve lived here for a year and there have been two fires (that I know of). Both seemed to involve the trash compactor in the basement. The first produced massive amounts of smoke that apparently did not ventilate properly and so the upper levels of the building filled with smoke. There is a PA system that the front desk is supposed to use in the event of an emergency but they didn?t use it, so there was no way to know where the fire was (other than that the hallways outside my apartment were FILLED with smoke and the smoke alarms were wailing). During the second fire, the ventilation system seems to have worked, because the smoke just went out the back of the building. The management NEVER acknowledged the fires or the problems with the smoke coming up into the building, nothing. There have been other problems (e.g.noisy neighbors, slow repairs, etc), but the fires are the scariest, and the primary reason I am leaving. I also noticed that none of the fire alarms in my apartment are battery-powered (i.e. all will fail if the electricity goes out).



The staff generally also leave a lot to be desired. The parking staff are largely good people, but the so-called security/front desk people seem to be poorly trained to deal with things that come up (like fires). The management office staff are odd -- if they like you, you get okay service. If they don?t like you, they are utter jerks.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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