Heights Apartments (formerly West Palm)
7077 Alvern Street, Los Angeles, CA 90045
310-649-7368  save favorite manager info
AVERAGE RATING
recommended by:
17%

overall rating:
2.1
2.5
2.54 Parking:
2.5
2.54 Maintenance:
2.4
2.39 Construction:
2.8
2.76 Noise:
3.3
3.29 Grounds:
2.4
2.36 Safety:
1.9
1.85 Office Staff:
< | >

Good place with some exceptions...

From: -Anonymous-
Date posted: 7/10/2007
Years at this apartment: 2005 - 2007
 
My husband and I LOVE living at The Heights because the grounds are beautiful and the pool area feels like a resort. However there a few things that need improvement:
- The Leasing Office staff is very nice, but could be more responsive. For example- weights are being stolen from the gym and when we ask about the plan to replace them, we are told "next week" over and over again. After about 5 months of that we have given up hope that they will be replaced.
- The fixtures, cabinets, and countertops are pretty ugly. Those would be the first to go if we owned the unit.
- sometimes it takes a few days to have maintenence requests fulfilled, but they are fairly prompt for the most part. For minor requests it has taken up to a month to the request to be fulfilled.
- Size- the shower stall is sooooo tiny! My husband and I are very small people (both around 5'5 and skinny) and we find it hard to shower in there. Also there is very little closet space.
- The maintenence of the gym leaves a lot to be desired- as mentioned above the weights are being stolen and nothing has been done to rectify it, the machines aren't cleaned on a daily basis, the drinking water isn't filled consistently, and the worst part is THEY BOLTED THE WINDOWS SHUT!!! and there is no A/C in that room. Needless to say is gets hot and smelly in the summer. When we ask about things concerning the gym we are told it is a "perk" for the residents and the apartment owners don't have to do anything about it!
Overall it is a great place, but I think for the amount people pay (especially the ones who are currently moving in. Our place goes for minumum $1800/month now)the things like the gym upkeep are really important. Otherwise where is all that money going, anyway''

Recommended: YES
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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