I have been living at the Medici for six months, and they have been a terrible six months. Moving in, the staff was disorganized and blatantly incompetent. They couldn't answer the simplest questions in regards to parking, utilities, etc. They are unfriendly and unprofessional. The Community Director in particular is especially incompetent and unprofessional in her dealings with tenants. Their maintenance is a joke; we file workorders all the time (the apartments were poorly made, clearly) and they are rarely repaired. They constantly lose or disregard the workorders. The security is a joke. They barely speak English, and are not friendly or helpful. I often see them abandoning the security desk with its video monitors. The security systems here are a joke; cars are broken into frequently. I have been harrassed numerous times by the guards, asking if I am a resident or not. When I reply I am, they don't even bother to verify it. Why ask if they don't check' Do theives and criminals tell the truth' Strangers walk right in all the time. When we have people over, they walk right by the security desk without being questioned or even noticed. And yet when crime occurs, the Medici seems to blame the security companies or our surroundings. Possibly, it is the fault of a lackadaisical staff too obsessed with their earnings and "reputation" of the Medici, who are too busy to actually do anything in the residents interest. When we had a problem witha rent check, they gave us an eviction notice without even attempting to contact us. (We had paid, and were out of town). Our air conditioning has broken twice, the refrigerator constantly breaks, the appliances are clearly low-quality. The apartment itself is shoddily constructed. From a distance it may look luxurious, but it is a sham. Basically, this place blows. Do NOT make the mistake of living here, I guarantee you will regret it.

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