Mozaic at Union Station
#20,579 #145 #1,578

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Mozaic at Union Station

888 North Alameda Street, Los Angeles, CA 90012
(23 Reviews)
$3,302/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Mozaic at Union Station Reviews

(23)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Roshell.amezcua@gmail.com

prospective ā€¢ Visited 2023

5/31/2023

BEWARE- MOZAIC SCAM

I need you all to think very carefully about living here and going through the application process. I worked with Sam Sleiman who was caught in multiple lies. First, I was emailed after I started my application on 5/16/23 and was told that if Iā€¦Ā See More >
    Review Author Icon

    SaMo_Renter

    Resident ā€¢ 2015

    1/20/2015

    I'm convinced that it's usually only unhappy people who leave reviews. I believe when people are happy, they rarely leave reviews. Maybe because they're too busy being happy! :) With that said, I just moved into an apartment at the Mozaic, and I love it! Theā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2010 - 2013

      9/4/2013

      We lived at Mozaic for 3 years and would have stayed longer, but things never work out how they should. First, I want to elaborate a little on why I rated how I rated. Parking: The parking situation is TERRIBLE. However, It could be handled aā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2013

        8/2/2013

        We have lived here for almost 4 years - so it is relatively good compared to other downtown la choices. However, it is still the worst renting experience of my life. Like other downtown properties you will be trapped in 1 year leases forever. Afterā€¦Ā See More >
          Manager

          8/28/2013

          Mozaic at Union Station
          Thanks for your feedback. It is important to us to hear what our residents are thinking so that we can make positive changes for everyone in our community. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. Additionally, our courtesy patrol is on duty after hours to monitor the overall community. We have asked them to do so with the intention of limiting disturbances, or access, for anyone who is not a resident here. We do appreciate and take into consideration any suggestions that are made to our office, so please feel free to reach out to me. I'm sorry you've had a bad experience so far. Please let me know if you would like to talk about your concerns. I'm always available to you in the office, or at tbruce@eqr.com or at (213) 617-9501. Thank you.
          Review Author Icon

          anonymous

          Resident ā€¢ 2013

          2/13/2013

          So happy here! My boyfriend and I have been living in DTLA for a few years now, so have gotten to know many areas/neighborhoods. I am so in love with this place! We have a killer view, super sweet neighbors (haven't gotten to know themā€¦Ā See More >
            Manager

            2/14/2013

            Mozaic at Union Station
            Thanks for the positive feedback--it's great to hear that you're happy in our apartment and are enjoying our amenities and community life. If there is anything else we can do for you, please don't hesitate to contact me at mhewitt@eqr.com or at (213) 617-9501.
            Review Author Icon

            gincase

            Resident ā€¢ 2012

            12/1/2012

            We live here with our child. Compared to other apartments in DT, there are a lot of kids here. In terms of amenities for the kids...here we go: *two daycare facilities located within walking distance: Metro Gateway and MWD's First Five *easy access to Metroā€¦Ā See More >
              Manager

              12/4/2012

              Mozaic at Union Station
              Thanks for sharing your review. We appreciate the opportunity to hear what our residents are thinking. I'm glad our community is a place where you and your family are comfortable. We want to make sure you're always proud to call Mozaic at Union Station your home. If there is anything we can do for you, please let us know at mhewitt@eqr.com or at (213) 617-9501.
              Review Author Icon

              anonymous

              Resident ā€¢ 2009 - 2012

              5/8/2012

              Why Risk It?

              First off, there are no apartments on the 5th floor, so obviously the person who wrote the review below this one doesn't have upstairs neighbors. If you want to risk having a completely obnoxious neighbor (of whom there are many in the Mozaic), byā€¦Ā See More >
                Manager

                5/22/2012

                Mozaic at Union Station
                Thank you for posting your feedback so that our team has an opportunity to learn about your experience and improve our community. If you continue to experience noise problems, please notify our office directly so that we can resolve the issue as it is happening. We would be happy to discuss your concerns with you in person. Simply drop by the office, or contact us at mhewitt@eqr.com or at (213) 617-9501.
                Review Author Icon

                smithj69

                Resident ā€¢

                4/13/2012

                Don't even think about it.

                This is one of those places that get you in and forget about you until you have to resign a new lease, don't be fooled by the temporary kindness and attention, it won't last. Parking SUCKS! We got one spot with the 1 bd unit, andā€¦Ā See More >
                  Review Author Icon

                  brownj12

                  Resident ā€¢ 2011 - 2012

                  4/12/2012

                  A real assessment

                  I'm really confused by other reviewers comments. I have lived here almost a year, and most of people's complaints couldn't be further from the truth. I live on 4th floor, and have people above, below, and next to me and rarely, I mean RARELY, hear myā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2011 - 2012

                    2/26/2012

                    Expect to be Gouged

                    Was told when we moved in that they had only one parking spot available but they would work with us. We are still waiting. Nearly impossible to have guests without some kind of major orchestration for transportation. Noise is unbelievable. Most tenants are nice butā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2011 - 2012

                      2/22/2012

                      Mixed Feelings

                      Pros: VERY commute-friendly Great amenities Nice, new-ish, and spacious units Cons: You WILL hear your upstairs neighbors. It's almost comical. I have to sleep with earplugs. Smokers are inconsiderate. Cigarette butts are all over the courtyard. The elevator and hallways often smell of smoke. Packages get lost. Office staffā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2011

                        11/10/2011

                        Yep, stay away

                        Echoing many other reviews here, stay far far away from this one. The building is superficially nice, but the construction is unbelievably poor. You will hear and feel (your apartment and ceiling lights will shake) every movement made in the apartment above you.ā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2010 - 2011

                          11/5/2011

                          Horrible

                          I have had problems with this place since almost day 1. The noise coming from the unit is unbearable! I can hear when they use the restroom, walk from one side of this cracker jack box to the other. This is only a 1 bdr unit,ā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2011

                            11/4/2011

                            DO NOT LIVE HERE!!!

                            Management sucks, every last one of them. Im counting down the days until I can move out of Mozaic. I can literally hear my upstair's neighbor's cat walk around upstairs. It's ridiculous how poorly constructed this building is. To think thatā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2010 - 2011

                              10/15/2011

                              DO NOT LIVE HERE!!!

                              The manager is such a -----! She never resolved any problems we addressed to her. The trash truck didn't come to pick up the trash this week, We had to put our trash bags inside the trash room since the trash hole was full. Twoā€¦Ā See More >
                                Review Author Icon

                                rahualsam123

                                Resident ā€¢ 2011

                                8/21/2011

                                Its once of the great place to live.

                                Its a great place to live, with good emenities and surroundings specially great for commuting through train. I love this appartment because it safe, great friendly front office & techinical customer service, great restaurants around walkable distance.ā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2010

                                  7/10/2011

                                  Extremely Racist Neighbors

                                  My upstairs neighbors are so rude and racist. I have submitted several verbal complaints to the management and I've also submitted 2 complaints in writing to them in addition to one going directly to corporate. My upstairs neighbors stomp and bang all day and nightā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2011

                                    6/28/2011

                                    Really like it here

                                    Been here since Feb. 2011 and really like it. Location is good if you work in downtown, almost anything is just a dash bus ride away, then metro to a lot of other places. I live in the west building, closest to Alamedaā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2011

                                      3/14/2011

                                      NOOOO

                                      Horrible. Very loud and no parking. Walls are way too thin!!!

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2010

                                        11/12/2010

                                        I would not recommand this!!!

                                        Mozaic apartment looks very modern and high class. When my boyfriend and I went to the main office, we were making decision on whether or not we should sign the 1 year contract or not; as we were thinking, agent or representative gave us discountā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2010

                                          5/25/2010

                                          My experience living at Mozaic Apartments

                                          I moved into Mozaic apartments in September 2009 and have had nothig but positive experiences here. In spite of many of the previous reviews being negative, they are outdated and reviewing the old management company. The new management company is caring and kind and theā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2010

                                            4/12/2010

                                            Love My Apartment!

                                            I absolutely love living at Mozaic at Union Station. My apartment is beautiful with granite countertops, nice flooring, stainless and black appliances and lots and lots of windows! The view of DTLA in the evenings is just spectacular. What a treat toā€¦Ā See More >
                                              Review Author Icon

                                              Renters2010

                                              Resident ā€¢ 2009 - 2010

                                              2/12/2010

                                              Racist place to live in

                                              I lived here over a year and thought it was a nice place to live. That is until right after we renewed our lease. There was a tenant that accused us of something that did not happen, the apartment management just believed this really happenedā€¦Ā See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry Connections in Unit
                                                • Laundry On-Site
                                                • Laundry in Units
                                                Pets
                                                • Dogs Allowed
                                                  Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Deposit: Required. Rent: Required
                                                  Less Info
                                                  More Info
                                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                This community is managed by

                                                Equity

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 23 number of votes by renters, Mozaic at Union Station is currently rated 3.2 out of 5 stars.
                                                Mozaic at Union Station is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                Mozaic at Union Station is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Mozaic at Union Station is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                Mozaic at Union Station is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Mozaic at Union Station is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                Mozaic at Union Station is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Equity
                                                Dogs Allowed
                                                Deposit: Required
                                                Rent: Required
                                                Restrictions: Breed restrictions apply.
                                                Cats Allowed
                                                Deposit: Required
                                                Rent: Required
                                                Studio, 1 Bath

                                                Check Availability

                                                Mozaic at Union Station

                                                March 2024

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                                                Mozaic at Union Station is an apartment in Los Angeles in zip code 90012. This community has a 0 Bed, 1 Bath, and is for rent for $3,302. Nearby cities include Wilmington, Hollywood, West Hollywood, Hollywood Hills, and Arleta.

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