I just moved in. I am on the 9th floor south tower. Beatrice at leasing was helpful, Oli the parking manager helped me replace my FOB I lost on day 2, security/vendor came to fix my vinyl floor on day 4, Willie fixed my faucet and shower heads on day 4.. ALL DONE IN A TIMELY MANNER. Pool and spa were great, not crowded, hall way on 9th floor no smell, in fact it smells good. (try tipping the cleaning lady, she sprays more fragrance, tipping people get you faster service and respect)

Valet, as I talk, chat and joke with them I have no problems dealing with them. I think people who complain have their expectations wrongly place, you can always live across the road at Bunker or the Westin if you expect luxury per se.

Promenade's only annoyance to me is the stupid FIRE TRUCKS AND EMS. I thought I chose the south tower to avoid the north tower's hell at the fire station. Unfortunately, they go south via Figueroa and wwwwuuuuu wuuuu .. SUPERBLY ANNOYING. But, city view was great though.

SO in a nutshell, PT is great for the price, I would say whatever is within their control, they pass. I would complain to the fire chief though for unnecessary blaring of the horns.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates