The Mark Hollywood formerly Wilcox Apartments
AVERAGE RATING
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For touse who like lazy property managers with attitude, "You can call us home!"
From: -Anonymous-Date posted: 8/13/2009
Years at this apartment: 2009 - 2009
2 responses
I lived here for 4 months and that was more than enough. Ever since i moved in March 2009 the management has been nothing but trouble for me and giving me the most attitude when ever i had to deal with them. A stanger on the street who owes me nothing doesn't give as much attitude as these guys who i've been paying my rent to every month on time.
First of all when i moved in the apparment was infested with bedbugs causing my personal items to become infested too. When i went to report it to management they wanted me to pay for the treatment ($200). So i said now. They made me live with that infestation getting bitten every night for 2 months before they said it has to be treated cause they didn't wanted it to spread to other units. The bathroom walls are still full of mold and it keeps getting bigger by the day cause the fan is not working properly. Then my roomate moved out, i found a replacement and he filled out an application. They lost his $35 application fee and told us that we never payed it. I call management and Shantee tells me (And i quote) You've got people moving in and out of that unit and that is unexceptable. Afer one person. So i ask her can i go in to deal with this in person, she says i have to make an appointment cause she doesn't have time now. When i get to the office on time for the appointment that SHE made with me, SHE'S ON LUNCH! So i'm talking with Phill now who looks up the information on his computer says we never payed the application fee even though i have the receipt in my hand. He starts giving me the biggest attitude telling me that this is a waste of his time and that he's loosing his patience. He was constently raising his voice to me, a paying costumer, talking to me like if i was an idiot telling me Why is this so hard to understand'! He was threatening me to call his attorney, cause we've got someone living there who's not approved and i told him, the reason he's not approved is cause they didn't process his application for 5 weeks. Be aware that The Mark and The Victor Hollywood is unther the same management. I recomend you try sleep under a bridge before you sign a lease overthere.
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User Responses |
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| From: Anonymous | Date: 08/14/2009 |
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I use to live at the Mark Hollywood and everything this person said is true. I'm so happy I moved out. I love my new apt my rent is a lot cheaper. I get free water heat gas and trash pick up. At the Mark Hollywood you pay for everything. That place is dirty, it stinks and it very loud. I still live in the area but my new apartment is so much better and so are my neighbors.
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| From: bettybug | Date: 10/29/2009 |
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hey! I'm having the same problem as both of you. Please help me!!!! My apartment was in fested with bed bugs too! All of my personal belongings are ruined! Please contact me at bettybugtheMark@yahoo.com
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