Villa Azure
5700 West Centinela Avenue, Los Angeles, CA 90045
888-552-1927  WEBSITE save favorite
AVERAGE RATING
recommended by:
16%

overall rating:
2.4
2.7
2.71 Parking:
3.0
2.97 Maintenance:
3.0
2.97 Construction:
2.5
2.51 Noise:
3.6
3.59 Grounds:
2.5
2.46 Safety:
2.3
2.33 Office Staff:
< | >

BAD customer service and rude management

From: jmonacko
Date posted: 12/5/2006
Years at this apartment: 2006 - 2006
 
The place isn't so bad, as long as you don't try dealing with the bookkeeper or the management there! They are the most unfriendly, rude, and not understanding people we have dealt with in a while. There was a BANK error which they wern't willing to forgive, even though the manager of BofA called to explain and apologize multiple times. Then they made us submit money orders the rest of our time there, because they "can't trust us". Money is not an issue for us, and it's demeaning. What made it worse though was the horrible attitude we have gotten and BAD customer service. If you are going to pay this much to live somewhere then go somewhere else where you are treated right!

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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