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Madrid Apartments

28401 Aliso Viejo, Mission Viejo, CA 92691
50%
19
Reviews
50%
Apartment Rating
44%
City Average
11/14/12
Resident

We got a notice yesterday that Madrid Apartments recently changed ownership from Shea Properties to Essex. We've lived in 2 Essex properties before, and we've see them go from wonderful places to complete dumps. The last Essex property we lived at… Full Review ▶

10/01/10
Resident

Lived there from november 2008 till june 2010, horrible apartments. at first it was nice then got worse and worse. the apartments look very nice but its cheaply made and walls are then. walls start cracking around window seals and you… Full Review ▶

09/18/10
Resident

Let me say that I currently live at Madrid and will be reluctantly moving out by the end of October...I lived here since the Spring of 2009...I enjoyed my stay here in 2009 and had absolutely no complaints...Maintenance requests are always… Full Review ▶

09/17/10
Resident

The apartment looks good from exterior and is relatively new, and thats what made me rent it. This place has rats and the leasing office does nothing about the problem even after lodging multiple complaints and requesting pest control. The swimming… Full Review ▶

12/03/09
Resident

The staff sucks put it put bluntly. They are lazy and constantly changing. Del the current manager is lazy fat ----I have much contempt for his lack of real management skills demonstrated by his actions. When we moved in our biggest… Full Review ▶

10/18/09
Resident

When my husband and I first moved in we were happy with our spacey apartment but now we cannot wait to move out. The PARKING IS A NIGHTMARE!!!! we have to circle the complex too often to chase someone down who… Full Review ▶

04/03/06
Resident

I grew up near a freeway, so the road noise is no big deal for me...You can just close the double-paned windows and turn on the central A/C in the early evenings if need be. I RARELY hear my neighbors, which… Full Review ▶

02/18/06
Resident

I have lived at Madrid for about 6 months. I feel very safe here. It is well lit at night and the gates close at 6pm when the management go home. I have lived in a lot of apartment complexes and… Full Review ▶

02/16/06
Resident

Okay... there's been a complete (or ALMOST complete) change of office staff, since I wrote my original review (seen below). I must say, it's been a HUGE improvement! The new property manager has really whipped things into shape. The parking has… Full Review ▶

02/10/06
Resident

Lived there...managment stinks...gates never closed...kid was murdered there. Full Review ▶

06/21/05
Resident

I've lived here for over 2.5 years. There were notable complaints about the old management, however I have had nothing but attitude, poor treatment and have been overwhelmingly disappointed in the new management team. I have always been satisfied with the… Full Review ▶

01/19/05
Resident

Pros-
* Right next to the toll road-
* Spacious 2 bedroom floor plans with full
size washer/dryer and adjustable thermostats-
* Very responsive staff-
* Garages!
* My apartment has a decent view towards lake Mission Viejo-

Cons-

* Parking blows! Forget about finding a spot after 8… Full Review ▶

08/11/04
Resident

the staff has always been helpful and quick to fulfill my needs. I don't understand why ppl talk trash on Linda. She's one of the most chill landlords i've ever had. Maybe they couldn't make rent and got on her bad… Full Review ▶

03/02/04
Resident

I have lived at Madrid for alomst two years, and I have nothing negative to say. The apt is great, the staff is always helpful, friendly and has a cheerful attitude. The few maint. request I have had, have been done… Full Review ▶

01/04/04
Resident

My husband and I transferred to South Orange County from San Bernardino County. What a big change for us. We had never lived in a "large Apartment Community" before. It was quite an experience for us. But we were very happy… Full Review ▶

11/05/03
Resident

I have lived at Madrid over 2 years. I pay my rent on time EVERY month however, Linda never returns my calls. Linda is not flexible about the length of a lease. Its always 11 or 12 months. She doesn´t budge… Full Review ▶

09/15/03
Resident

The apartments are fairly nice and have modern amenities (programmable thermostat, W&D hookups, microwave oven). But the location is horrible. Out in the middle of nowhere boring-as-can-be Mission Viejo. The complex is literally right next to the foothill toll road...you can… Full Review ▶

08/28/03
Resident

The staff at Madrid has a tendancy to be biased and partial when dealing with people. In other words, they have a different set of rules depending on who you are and whether or not the manager, Linda Brown, likes you.… Full Review ▶

12/03/02
Resident

Nice area, nice management.... but the builder´s didn´t seem to remember to put any insulation in the walls. I can hear my downstairs neighbor walking around his apartment. That´s just ridiculous. But I guess most of the newer places are built… Full Review ▶

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