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Stonegate at Towngate

12640 Memorial Way, Moreno Valley, CA 92553
63%
48
Reviews
63%
Apartment Rating
54%
City Average
06/04/14
Resident

I thought this would be an excellent place to live. It looked great from the outside, the model apartments were nice, the staff was friendly, amenities were attractive, the location seemed good???then I moved in. 14 months later, I am moving,… Full Review ▶

Manager Response
08/20/13
Resident

We have been living at Stonegate at Towngate since the end of 2011 and my family and I have really enjoyed being here. As our first apartment, this facility offered a great experience. A lot of the reason why we have… Full Review ▶

Manager Response
05/30/13
Resident

This is one of the best apartment communities that I have lived in. Management is "off the chain!" Very professional, courteous, and community-minded. They are working towards building a cohesive community and provide many on-site activities for the tenants. My hope… Full Review ▶

Manager Response
05/01/13
Resident

This is a great apartment complex. Their worker Shelonte is always helpful and provides the best service. I never have an issue that's not immediately taken care of. Full Review ▶

Manager Response
04/29/13
Resident

In October 2012, my wife LaDonna and I visited The Stonegate At Towngate Apartments and was greeted by Mrs. Sherrie Mares, Property Director and her leasing team. After receiving a warm welcome a tour of their property, we left there feeling… Full Review ▶

Manager Response
04/29/13
Resident

In early 2011 my family re-located from Murrieta to Moreno Valley. It seems we spent the whole month of February scouring the city of Moreno valley until we found a Diamond in the Rough , and it was called Stonegate at… Full Review ▶

Manager Response
04/28/13
Resident

I've been staying in the apartments for the past five months and I have no complaints! The staff is very helpful as well as the maintenance crew, Ms. Benard has been an outstanding leaser; she has always kept an pleasant and… Full Review ▶

Manager Response
04/27/13
Resident

Great staff and Great living environment. Im a UCR student and these apartments are not far at all from the 60 freeway. Full Review ▶

Manager Response
04/26/13
Resident

Stonegate at Towngate has been my residence for the last 5 years. The staff is excellent and very courteous. They've worked with me on more than one occasion to keep my rent at an affordable rate. The maintenance crew is top-notch… Full Review ▶

Manager Response
04/26/13
Resident

Great place to live! Close to great stores and food! The staff has been exteremely nice, welcoming and a pleasure to deal with. Shelly (Property Manager) is always friendly and eager to help. Kelsey rocks too! She too is always friendly… Full Review ▶

Manager Response
04/26/13
Resident

Horrible apartment complex! The people who work in the office are very rude and seldom helpful. The pool is rarely cleaned and people smoke pot in the hot tub.... Always a party somewhere with loud people and never any parking available.… Full Review ▶

Manager Response
04/26/13
Resident

I have been a resident of Stonegate for a few years now, and have had an overall good experience at this community. I see negative reviews on here, and am almost certain, due to being in the industry myself and knowing… Full Review ▶

Manager Response
04/26/13
Resident

I see around 20 bad reviews and they so don't reflect the opinion of all the people i know there. Note that this property has over 500 apts !! And some people are just never happy, what can you do... I… Full Review ▶

Manager Response
04/25/13
Resident

Hello, I am a current resident of Stonegate Apt. in Moreno Valley, CA i have been here for 3 years now and have no regrets on my decision moving here at all! The staff is great, friendly and always willing to… Full Review ▶

Manager Response
04/25/13
Resident

My name is KINGSLEY This is a wonderful apartment closely located to the shopping mall and open to a variety of access road in and out of the Moreno Valley municipality. I arrive here with a few others and checked into… Full Review ▶

Manager Response
04/24/13
Resident

The manager Sherrie is available when needed and provides excellent customer service. When ever I need a special favor she is always willing to help whether or not I can be accommodated as not all requests can be approved. She is… Full Review ▶

Manager Response
02/12/13
Resident

WORST APARTMENT COMPLEX EVER! The people above us run around stomping and screaming every second of the day and night. The apartment complex refuses to do anything about it. The sad thing is these people above us are 3, 18 year… Full Review ▶

Manager Response
01/15/13
Resident

Peanuts. I reached out to corporate not only did it take many days for them to return my many calls but it was a never ending circle of pointing the finger at someone else who did not do their duty. As… Full Review ▶

Manager Response
12/30/12
Resident

My Name is Mr. Anthony odu & my wife is Jacqueline Odu,we have been leaving in this apartment for one (1) year, getting ready to extend our lease, we like this apartment a lot. Every thing is very good, the pool,fitness… Full Review ▶

Manager Response
12/29/12
Resident

My experience at Stonegate at Towngate was amazing!! My only regret is buying a house and having to leave :( It saddens me to see such bad reviews because most of them are probably upset residents who did not get their… Full Review ▶

Manager Response
10/25/12
Resident

I was a resident at Stonegate for 2 months. Longest 2 months of my life. In 2 weeks there was 8 break ins. They had to double security, on foot and vechicle. I complained on numerous occasions about my neighbors smoking… Full Review ▶

10/11/12
Resident

The leasing office staff talks to you as if you are a child. They are rude and practically unbearable to work with. In this economy, I do not understand why they hire such terrible workers when there are plenty of other… Full Review ▶

Manager Response
05/27/12
Resident

I am currently a resident here and I hate it! I can't wait for my lease to be up so that I can move and never see this place again. The staff is extremely rude and unprofessional! The worse were ------… Full Review ▶

04/13/12
Resident

I have lived here already twice. The first time was a complete regret but I decided to give it a chance a second time ( BAD IDEA ) When I first moved here the office personnel was very polite and guaranteed… Full Review ▶

07/16/11
Resident

The rent is reasonable and the apartments are nice. They look very nice and peaceful from the streets but once you move you will find out different. Several residents have had there home broken into and crime is high. The 2nd… Full Review ▶

06/11/11
Resident

My small family and I moved here because we thought it would be a nice place to live considering how it appears to look from first glance. Initially, I was excited to be apart of Stongegate's Community, but it has ended… Full Review ▶

05/01/11
Resident

When i first moved here in Sept. of 2010, it was ok..... Once I got situated OMG!!! I was ticked off. Every night I came home from work someone was always parked in my ASSIGNED parking space. I had at least… Full Review ▶

04/07/11
Resident

To put it nicely. This place has a lot of organized crime and "cover ups" of the crimes that happen here. Mgmt acts like they know nothing of what is going on here especially about anything reported to them by the… Full Review ▶

02/07/11
Resident

I've read the reviews and disagree. The staff has been very sweet and accommodating. They go the extra mile to make you happy. The apartments are very cuts and have personality especially the upgraded models. As far as apartments go hey… Full Review ▶

02/02/11
Resident

I am going on my 4th month lease out of my 13 month lease. It has been a COMPLETE nightmare here! In the past 4 months, I have had my vehicle stolen in December. When I approached the management and asked… Full Review ▶

02/02/11
Resident

Terrible family environment, drug dealing, loud and noisy neighbors and a staff that is only here to rent apartments seemingly not concerned about tenants in general. I assume that is there job which is directly related to owner/management philosophy, sad indeed… Full Review ▶

01/12/11
Resident

I moved here to moreno valley from galveston,tx for my job. At first I wasn't sure of the surroundings, but once I got here I was impressed with the new development around: shopping centers, food, etc. I did not like the… Full Review ▶

01/10/11
Resident

I took over a lease at this complex and stayed for 8 months. I got a great deal on a 2 bedroom which I found very roomy. The layout was way better than I had seen anywhere else and the closet… Full Review ▶

10/08/10
Resident

I originally got it for my daughter but stayed maybe 2 times out of the month. I thought it was until toward the end (2 years). I stayed up front so there was not much activity. Didn't witness drug activity, gangs,… Full Review ▶

08/04/10
Resident

This apartment complex is loaded with people behaving badly. It is a cops episode every day. Our neighbors below us do drugs on there patio every night. That in addition to the drug dealing gang members makes this place a bad… Full Review ▶

08/01/10
Resident

okay if you CHOOSE to move here be ready to pay. the place looks decent.. the apratments are CRAPPY. They wont fix things that break and when they do they will take 2 weeks to do it. hoping that you will… Full Review ▶

07/21/10
Resident

Stonegate has one descent security guard and when this guard is off duty, the other guard runs and hides from problems. There is constantly loud rap music and bangers in the pool. Multiple people have had sex in the hot tub… Full Review ▶

07/02/10
Resident

I lived at Stonegate for 2 years while I finished graduate school. In addition I had a 2 bedroom apartment and a child so moving out was very hard for me to do till I finished my degree but I was… Full Review ▶

05/20/10
Resident

The apartment complex is the worst place I have ever lived and I once lived in a place where the neighbor was an arsonist. This complex has bugs, rats, and other assorted vermin. Additionally the complex has a regular trade of… Full Review ▶

05/12/10
Resident

My last review was written after I'd lived here 4 months. Now that I've been here for 12 months (and I'm stuck in a 13 month lease), let me give you a little bit more information. The apartment itself, if it… Full Review ▶

04/07/10
Prospective Resident

The unit I was shown, was toward the middle rear of the complex. Pretty far from the clubhouse, where everything seems amazing. Had a apt all ready to move in, when I checked out the place at twilight. That's when I… Full Review ▶

03/25/10
Resident

this place looks nice.. but they are a hot mess.. stuff is lazy and doesnt seen to know what there doing.. and also too many black people Full Review ▶

10/20/09
Resident

I moved to Stonegate because my lease was up at another location that I dont want to mention. I only had seen Stonegate and knew about it from the apartment magazine and online. When I called to ask more information they… Full Review ▶

10/19/09
Resident

All around the house full of dug ----, porch like junk yard, poor management, inexperience employees, they have bad attitude with no respect, lazy-dump and rude, I believe it is going to become dirty place people with this kind of employees,… Full Review ▶

09/16/09
Resident

I've lived here for almost four months and can only write from my own experience, but some of what everyone has said so far is true. Cons: noisy, people do leave trash lying around outside, and if you have someone living… Full Review ▶

09/13/09
Resident

I just moved into Stonegate a few months ago, and I have to say that while I was looking for an apartment, Moreno Valley was last on my list of cities I wanted to live in. I have never lived in… Full Review ▶

06/02/09
Resident

Stonegate at Towngate looks like a nice little community but it really nothing but a slum on the inside. The previous reviewing was right to call it a ghetto, because that is exactly what it feels like. Kids selling drugs, fights… Full Review ▶

05/19/09
Resident

I have been here for almost a year, and I can't wait until my lease is up!!! This place is like a ghetto. VERY dirty grounds--the trash facilities are always overflowed and disgusting; sometimes they are even flooded. The buildings are… Full Review ▶

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