Americana Apartments
707 Continental Cir, Mountain View, CA 94040
650-968-0700  WEBSITE save favorite
AVERAGE RATING
recommended by:
15%

overall rating:
2.1
2.9
2.86 Parking:
2.2
2.21 Maintenance:
2.1
2.14 Construction:
2.3
2.3 Noise:
2.7
2.72 Grounds:
2.3
2.31 Safety:
1.9
1.87 Office Staff:
< | >

terrible management

From: -Anonymous-
Date posted: 7/24/2003
Years at this apartment: 2003 - 2004
 
The complex is nicely built, great swimming pool, nice park and pond etc.

The problem is- management. Whenever you try to arrange something with them, be something that needs to be fixed, question regarding your contract or rent, booking the complimentary community room, etc.. They will NEVER get back to you as they promise. The first answer usually is 'that person is not here today, but will call you back soon'. This of course will never happen. Then you call back a couple of times, and when you finally get a hold of 'that one person that is needed to fix exactly this problem' they will come up with some excuses/explanations that don't help. If you are really persistent, you may get your problem fixed/question answered after couple of months.

Oh by the way when you take a tour there things look great but... for example:
- three swimming pools. (looks nice but note that two of them are never heated and are freezing cold)
- community room that can be booked 'free of carge' for birthdays, baby showers etc... (they won't let you book it, see above)
- steam room/sauna (is nice if it works, unfortunatly last winter was out of service for 5 months due to 'missing part, on order'
- storage included (just be aware that break-ins and burglary are common in the storgage areas due to lack of security)
- parking garage (note that there have been many incidents of vandalism and car break-ins because there is no security patrol)

...and so on.

Bottom line: don't move here, management sucks super-big time. They are completely useless.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Guidelines for Choosing Living Room Chairs - Dec 22
   How to Reduce Noice with Fabrics and Furniture - Dec 22
   Renting in Denver: 4 Laws You Should Know - Dec 22
   Should I Hire Apartment Movers? - Dec 22
   Strategies for Decorating a Small Living Room - Dec 22
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Americana Apartments
          Mountain View apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif