Americana Apartments
707 Continental Cir, Mountain View, CA 94040
650-968-0700  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.1
2.9
2.86 Parking:
2.2
2.2 Maintenance:
2.1
2.14 Construction:
2.3
2.3 Noise:
2.7
2.74 Grounds:
2.3
2.31 Safety:
1.9
1.86 Office Staff:
< | >

What Can be done to this Management

From: -Anonymous-
Date posted: 9/13/2005
Years at this apartment: 2005 - 2005
User Response is available. 2 responses
 
I Just barely moved in and realized this is my worst community i WOULD ever lived in. These Management Have no sense what they are doing. ZERO CUSTOMER SKILLS. ARROGANT AT ITS BEST !!! RIGHT FROM THE PERSON WHO PICKS PHONE CALLS TO THE MANAGER. I CANT BELIEVE THAT PEOPLE ARE STILL LIVING HERE.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: uraloser Date: 10/03/2005
Quote,"These Management Have no sense what they are doing." Your ignorance comes through loud and clear in your writing. If you speak the way you write, then no wonder you get treated poorly. Maybe you don't know this so let me be the one to let you know. You are always free to move out. Actually the rest of us residents would appreciate that.
From: formerly_happy_renter Date: 03/16/2006
Actually I'm responding to the User Response above, not to the original post. You are clearly a member of the management staff, and you have proved the original poster right. Probably s/he isn't a native speaker of English, so perhaps his/her grammar isn't perfect. But to call him/her a loser because of this simply proves that you are as rude, arrogant, customer-unfriendly, etc., as he/she said.

It's very sad. I, too, have lived in this community for years, like many of the other posters here. I used to love it and recommended it to everyone. The new management is so appalling that I, too, will be leaving. I also plan to take them to court and will consider filing a class action suit, if they refuse to return my security deposit. I would encourage the management to look into what happened to the Avalon Bay property management company: a class action suit because they made a practice of illegally withholding security deposits and charging former tenants for cleanups that are legally their own responsibliity.
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