The Village Residences

What is epIQ?

The Village Residences

555 San Antonio Road, Mountain View, CA 94040
(39 Reviews)
$3,040 - $10,750/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

Studio B

Studio, 1 Bath | 547 - 638 sq. ft.

$3,040 - $3,565

See Floor Plan Details

Studio A

Studio, 1 Bath | 534 - 638 sq. ft.

$3,090 - $3,365

See Floor Plan Details

1 Bedroom

1A

1 Bed, 1 Bath | 693 - 1,141 sq. ft.

$3,950 - $7,120

5 Available Units

See Floor Plan Details

1B

1 Bed, 1 Bath | 566 - 678 sq. ft.

$3,805 - $7,110

2 Available Units

See Floor Plan Details

2 Bedrooms

2A

2 Beds, 2 Baths | 1,054 - 1,070 sq. ft.

$5,505 - $10,220

4 Available Units

See Floor Plan Details

2B

2 Beds, 2 Baths | 1,054 - 1,462 sq. ft.

$5,650 - $10,750

4 Available Units

See Floor Plan Details

2C

2 Beds, 2 Baths | 1,434 - 1,462 sq. ft.

$5,470 - $5,895

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Village Residences Reviews

(37)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2020

7/16/2020

How about property stolen in the "secured" underground garage? Definitely not happened first time yet still a problem (check past reviews online). The management will blame you for your bike too expensive (it's not), argue even your purse could get smuggled on the street (yep,ā€¦Ā See More >

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2015 - 2017

    9/11/2017

    Carmel the Village is situated in one of the best locations in all of Silicon Valley--a neighborhood where you're just a quick walk to great restaurants, CalTrain, the bike path and both downtown Mountain View and Los Altos. The property is also smartly designedā€¦Ā See More >
      Manager

      9/14/2017

      The Village Residences
      We really appreciate your positive review! Thanks for the recommendation, and have an amazing day!
      Review Author Icon

      anonymous

      Resident ā€¢ 2017

      9/2/2017

      it is wonderful place to live. the area is great. food, groceries stores, are all in the walking distance. The apartment is great. the stuff here is very helpful

        Manager

        9/11/2017

        The Village Residences
        We strive for 100% satisfaction, and it is great to see you had such a positive experience at Carmel The Village. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Carmel The Village!
        Review Author Icon

        anonymous

        Resident ā€¢ 2017

        8/15/2017

        The buildings are beautiful and well maintained. The facilities/amenities are spectacular and lead to a great quality of life. The community is kind and respectful. The staff is prompt, kind, and helpful.

          Manager

          8/17/2017

          The Village Residences
          Hi, Thank you so much for your high rating! Thank you for taking the time to leave a review for us at Carmel The Village. We're happy we could meet your expectations!
          Review Author Icon

          jdluk87

          Resident ā€¢ 2015 - 2016

          4/18/2017

          They never gave back 3200 dollars deposit. After 78 days of waiting when lease agreement says 20 days they still are not replying my emails and I am taking legal action. Avoid avoid avoid!!

            Manager

            4/26/2017

            The Village Residences
            Jdluk87, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Carmel The Village (650) 948-4512
            Review Author Icon

            anonymous

            Resident ā€¢ 2016 - 2017

            3/1/2017

            I love the convenient location to shops and restaurants, as well as the Caltrain station. The staff are incredibly friendly, and I cannot speak highly enough of the maintenance team -- they're excellent! The rent is indeed quite expensive, but it's competitive to the area'sā€¦Ā See More >
              Manager

              4/15/2017

              The Village Residences
              Thank you very much for sharing these comments. We strive to provide excellent service to our customers at Carmel The Village.
              Review Author Icon

              anonymous

              Resident ā€¢ 2015 - 2017

              2/13/2017

              == ALERT == PERSONAL PROPERTY STOLLEN Your personal property will be stolen from your car and your apartment if you live here. Even entire cars have been reported stolen from the "secure" garage. Apartment management has done nothing to protect renter's property except leave fliersā€¦Ā See More >
                Manager

                4/15/2017

                The Village Residences
                Thank you for bringing this matter to our attention. If you'd be willing though, we would love to talk directly with you and rectify these issues. Carmel The Village, (650) 948-4512
                Review Author Icon

                jiayu1050

                Resident ā€¢ 2016

                11/6/2016

                The apartment quality, amenities and landscaping are great.

                  Manager

                  11/16/2016

                  The Village Residences
                  Thank you for your 5 Star rating and for taking the time to leave us feedback.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2014 - 2016

                  1/27/2016

                  Rented out a flat here with my wife about a year ago and we just came up for lease renewal. We contacted the office about it a couple months ago during late Autumn but have been slow for a response. I think there hasā€¦Ā See More >
                    Review Author Icon

                    Resident 180125

                    Verified Resident ā€¢ 2015

                    9/2/2015

                    Nice place in the middle of a lot of things (Shops/restaurants) to live. It is also great to have the possibility to use the pool, barbecue, fitness and yoga room. We appreciate the concierge and maintenance services that they're provide us.

                      Review Author Icon

                      Resident 175239

                      Verified Resident ā€¢ 2015

                      8/16/2015

                      Three weeks since my movement and i thout that i will feel home sick but the environment and the Carmel village atmosphere made my movement easy ; and simply it's my new home ,,, thanks to all of you and thisā€¦Ā See More >
                        Review Author Icon

                        marian.feng@gmail.com

                        Resident ā€¢ 2014 - 2015

                        8/12/2015

                        I love this place. The staff here are so caring and truly be part of this community instead of just doing the job. I love the amenity here. The location is so convenient.

                          Review Author Icon

                          Resident 167262

                          Verified Resident ā€¢ 2015

                          7/21/2015

                          Fite-Wolf- I love being at Carmel the Village Apartments. The complex is great, new, and provides convenient amenities. The grounds and buildings look clean and well taken care off. However the selling point for me was the office staff ,Kristina,ā€¦Ā See More >
                            Review Author Icon

                            Resident 165033

                            Verified Resident ā€¢ 2015

                            8/21/2015

                            -misrepresentation from the beginning... we specifically asked about the noise levels and what was in place to mitigate sound... we were specifically told units had superior insulation, soundproofing, and windows... AND that there were no noise issues to speak of... thisā€¦Ā See More >
                              Review Author Icon

                              Resident 160669

                              Verified Resident ā€¢ 2014 - 2015

                              6/18/2015

                              Coming from Charlotte, North Carolina I expected a 2.5x increase in rent for the same kind of apartment. Carmel has not met that expectation. There was a change up in management a few months ago which has definitely moved them closerā€¦Ā See More >
                                Review Author Icon

                                Resident 159763

                                Verified Resident ā€¢ 2014 - 2015

                                6/15/2015

                                Very nice apartment complex. Great amenities. Great location. Great staff. Unfortunately it's simply not worth the price. It's much too expensive to be liveable beyond a 1 year lease. I'd go elsewhere.

                                  Review Author Icon

                                  Resident 156749

                                  Verified Resident ā€¢ 2015

                                  6/1/2015

                                  Apartment complex and units are in near new condition. The complex is clean, safe and well appointed. The downside is that some of the amenities are in need of repair and attention. The neighborhood is safe and the complex has a greatā€¦Ā See More >

                                    Updated Review

                                    Review Author Icon

                                    rdamann

                                    Resident ā€¢ 2013 - 2015

                                    3/31/2015

                                    Lovely apartment complex with luxury amenities and staff that do a great job taking care of your needs. Excellent location with walking to many grocery stores, shops and restaurants. Very quiet inside, I've never heard a neighbor inside the apartment. Great for dog owners too withā€¦Ā See More >
                                      Review Author Icon

                                      Resident 140148

                                      Verified Resident ā€¢ 2014 - 2015

                                      3/11/2015

                                      Great apartment! Incredible community. I am so pleased to live here. Next to Safeway and Trader Joe's. Very close to Stanford and most companies in the Silicon Valley. Could not be happier... Incredible complex...

                                        Review Author Icon

                                        Resident 139441

                                        Verified Resident ā€¢ 2014 - 2015

                                        3/9/2015

                                        Carmel Village provides a unique combination of location, amenities and service with an excellent staff. We are very happy that we found this place and would highly recommend it to anyone who want to rent an apartment.

                                          Review Author Icon

                                          Resident 134019

                                          Verified Resident ā€¢ 2013 - 2015

                                          2/12/2015

                                          I have been living at Camel The Village since November 2013. This apartment is well-maintained and good opportunity for convenient living at MTV. Because this is inside shopping mall, most of grocery stores and restaurants are near (walking distance) and easyā€¦Ā See More >
                                            Review Author Icon

                                            Resident 133958

                                            Verified Resident ā€¢ 2014 - 2015

                                            2/12/2015

                                            OK. No problem. The service is really fast and efficient. Thanks for the staff in Carmel. It's really happy to live here. The environment is decent. The staff is nice. If there is more parking spots, it would be perfect.

                                              Review Author Icon

                                              Resident 122520

                                              Verified Resident ā€¢ 2015

                                              1/14/2015

                                              Carmel The Village is the place to be, with all the amenities, convenience to nearby restaurants, grocery stores. I recommend the place to anyone . The staff is very pleasant and helpful at all times, specially Kristina Broughton. Hannelore B.

                                                Review Author Icon

                                                Resident 119438

                                                Verified Resident ā€¢ 2014

                                                12/24/2014

                                                Not great for rent price Neighbors can be loud - especially wood floors cause steps echoing from upstairs Leasing office is not great Gym and pool is nice Too many kids and more college students than expected

                                                  Review Author Icon

                                                  Resident 117181

                                                  Verified Resident ā€¢ 2014

                                                  12/11/2014

                                                  Fantastic facilities and staff. When I moved to Mountain View from New York City, I was not expecting such an amazing apartment in walking distance to so many places including three supermarkets and multiple restaurants. This is a great choice forā€¦Ā See More >

                                                    Features & Amenities

                                                    Other
                                                    • Community Center
                                                    • Gym
                                                    • Pool
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Carmel The Village is a brand new contemporary apartment community located in the heart of Mountain View, CA. Experience the perks of styled interiors, rooftop retreats and convenient amenities - all just steps away from a vibrant streets-cape of brand new retail, boutique shops, restaurants, cafes and a neighborhood park. The homes at Carmel The Village come in a variety of studio, 1 and 2 bedroom floor plans highlighted by designer finishes, fresh colors and stainless steel appliances. Our luxury apartments offer spacious layouts with an abundance of natural light streaming in from expansive windows. Special touches like quartz countertops and solid wood cabinetry give your home personality and style, while striking color palette options allow you to personalize your space. Eco-friendly materials make green living a reality, and large balconies and terraces connect you with the outdoors. Its not just a new home, its a whole new way to live. Carmel The Village is in the Los Altos School District.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Brookfield Properties

                                                    D-
                                                    D-
                                                    Communities
                                                    82

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Brookfield Properties
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    The Village Residences

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    The Village Residences is a 534 - 1,462 sq. ft. apartment in Mountain View in zip code 94040. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,040 - $10,750. Nearby cities include Los Altos, Los Altos Hills, Palo Alto, Sunnyvale, and Stanford.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.