Update:
This place used to be okay, but things have really changed in the last 18 mo., so do place much emphasis on reviews written before 2007. I have lowered my evaluation significantly since I moved here in 2004. Note that people are now being evicted for complaining about the construction noise/inconvenience and for filing suit after injury because of unsafe conditions at Heatherstone.

There has been a construction project going on here for the last 2 months. The noise is excrutiating, and Prometheus has refused any compensation, relocation, or early lease termination for this major inconvenience. My lease is up in 2 months, so, of course, I'm leaving. Prometheus is soul-less. Do not rent here unless you like abuse.

General comments prior to construction:

There is no sound insulation. If you live on the first floor, be prepared to hear everything above you AMPLIFIED. You might expect to hear noise from shared plumbing, but hearing someone peeing above you or the toilet seat banging shut' Even with my fan on for white noise, I still wake up to my upstairs neighbors' squeeking bed -- TOO MUCH INFORMATION. When they walk around, it's like Big Foot; on the kitchen vinyl floor, it sounds like they're bowling. Even the cupboard doors and closet doors banging shut can wake you. The noise from Hwy. 85 is also not a selling point.

The washers are tiny -- lucky if you can get a set of towels or sheets in one. There is always lots of debris from the trees that requires sweeping your patio constantly. The apartment balcony above you is slatted, so all their debris falls through the cracks and is swept onto your patio.

It says it's pet friedly, but there is no dog run or place on the property to walk your dog. They send out memos scolding not to let your dogs "go" on the grounds, even if you pick up after them (have you ever tried to control where a dog pees'). They sent out a memo threatening cat owners with calling Animal Control if their cats were caught outside. And they jacked up pet rent, even when my original contract did not charge for it. Since it's extremely difficult to find rentals that allow dogs, there are not many options for moving.

By far, the worst aspect is the huge spikes in rent whenever your lease expires, no matter how long you've lived here or how good a tenant you are. They make no upgrades, but just keep charging more -- no added value. They won't even put in an air conditioner or let the tenant put one in at their own expense. The second-floor apartments get very hot. (Note: I recently discovered that the wiring is so deplorable that having an AC is a fire hazard.)

My rent went up in 2006 by $100/mo with a one-year lease. (They also started requiring renter's insurance. They made the requirement $100,100, so you have to pay for $200,000, since insurance companies provide it in $100,000 increments.) In 2007, my rent spiked by $150/mo for a one-year lease. There is no justification for this, except their lame "market conditions" reasoning. Well, when do housing prices in the Bay Area ever decline' NEVER. The rates far exceed the rate of inflation, and grossly exceed the rate of wage increases. What they are doing now is "upgrading" vacated apartments so they can charge even more, with the hope that those of us who are struggling now will just leave so they can make even more money.

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