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Absolutely do not rent! I vacated and received no monies from my deposit - rather a billing charging me for re-carpeting due to urine stains. I had no pets and assuredly had/have control over my bodily fluids. I was advised a… Full Review ▶
Nice apartment complex with spectacular views of Balboa Island, the harbor and the Pacific. Please make sure that you document every single conversation you have with the leasing office with the name, date, time and notes regarding the discussion. Especially when… Full Review ▶
I am 83 years old, live alone and have no pets. I had been a model resident for twelve months and always timely with the rent. Upon terminating my lease I requested (as suggested) a final walk-through specifying the time in… Full Review ▶
Talk about going the extra mile, I had a question about whether an apartment was on the top or lower level, and Fred said he would go look, just to be sure! He did probably take one of the golf carts… Full Review ▶
This is a good apartment complex- I was weary based on some of the questionable reviews, but I am very happy with our decision. No, it's not perfect and brand new, but it's a rental property- what do you expect? Overall,… Full Review ▶
I have been a tenant at Promontory for almost two years. Even though the apartment was built many years ago, the management maintained well. Staffs and residents are friendly. Grounds are clean. Location is very good with lots of support facilities.Interior… Full Review ▶
I have been at Promontory Point for nine months and I love just about everything about this place. Everyone is friendly and kind. I count several neighbors as my very good and close friends. Close proximity to anything you need, views… Full Review ▶
Ok. So I had to check out to see if all of what these reviews are saying is true. I understand about regrets when you know up front about something, so bad reviews are very helpful to me. Call me a… Full Review ▶
The buildings are infested with ants and cockroaches. The staff is complacent to it, they offer to spray on a weekly basis, but that just drives the bugs from one apartment into another and they come back. In our first month… Full Review ▶
A MISTAKE. IT LOOKED SO BEAUTIFUL AT FIRST. LOOKING OUT THE WINDOWS. BUT THAT'S IT. THE REST IS VERY CRAPPY. THEY SAY THAT THEY'RE REMODELED, BUT THAT'S NOT REALLY ACCURATE. THEY WERE ONLY PARTIALLY RE-MODELED. HIDEOUS CEILINGS. WALLS ARE UGLY AND… Full Review ▶
The location is beautiful and the staff are friendly, but that does not make up for many of the other issues. 1) It is cool to live in the 70's. The apartments are outdated. The appliances are old, broken, etc. The… Full Review ▶
They team presents the lifestyle at Promontory as a desired one. While the location is nice and the ammenities are above average, the service is horrible. Try dealing with an issue once they have you signed up. They are unresponsive and… Full Review ▶
Promontory Point Apartments are in a killer location - great views. However the apartments are old, run down and poorly maintained. Many of the electrical outlets did not work or only worked occasionally. Appliances are old and rusty. Mold and mildew… Full Review ▶
So this is my 5th year here, and I thought I'd write another review. Several of the people who have moved here have told me they have read the reviews on here and even mentioned my previous review as really accurate… Full Review ▶
I have lived at Promontory Point for almost two years. I love the location and I have a wonderful view. The grounds and common areas are beautiful, however, the interiors of the apartments are CHEAP. The Irvine company has definitely "cheaped… Full Review ▶
Our home in Northern CA is on 20 acres and the house itself is huge - I was very leary about moving into an apartment for the first time in my life. The the grounds are impeccable, which does require daily… Full Review ▶
The staff only cares about new tenets & lease renewals. They don't return phone calls & the gym is in a constant state of disrepair despite several requests to fix things. They promised me 2 carpet cleanings when I renewd my… Full Review ▶
When I first moved to promontory, I had read a lot of diverse reviews- but i took a chance anyway because I really liked the management staff that moved to promontory from the melograno apts. Well- they left and the new… Full Review ▶
The walls are very thin - you hear everything your neighbor says (everything). It is like they are living with you. The maintenance is terrible - they never finish anything and never get back to you - it could take a… Full Review ▶
I am very unhappy with the condition and maintence of this complex. Water pipes leaks are every day and there is no security on property. You are on your own. The management does not doesn't care if dogs bark or ----… Full Review ▶
i had a one bed/one bath with a loft that was by the west pool. it was a spacious open apt and i loved the sunny balconies and the ease to the pool (right out my front door). there was also… Full Review ▶
Lived here 2 years; beach resort style living, great location with beach view, staff is excellent / nice to deal with; 30 years old but well maintained, pricey, plumbing sounds, loud jets taking off but you get use to it. Would… Full Review ▶
I love living here. It doesn't feel like you are in an apartment, it truly is resort style living, and the location is perfect. The prices are very high, but the reason is the spectacular view. The trees and the tropical… Full Review ▶
Promontory is a nice place to live. Maintenance was efficient and polite. The people in the office are terrific and always seem to have a smile or take that extra moment. On the bad side, the airport traffic at 7 am… Full Review ▶
Newport Beach is one of the best places in OC to live. It has the right mix for a young, single, corporate executive, involved in community and recreational activities. Promontory Point is one of the better IAC properties within the Newport… Full Review ▶
Old, near the water; Do your TOXIC MOLD research before leasing any apartment. Full Review ▶
My uncle was a valuable Computer software consultant for a cutting edge International company. He is one of the 'Nerdy' paratroopers that come down from the sky last minute when a company is in trouble. Well Promontory failed us and coaxed… Full Review ▶
I don't know why this appartment complex got so many bad reviews. This is definitely the best place I've ever lived in my life. And I've lived in a lot of places. The maintenance staff is superb. They have their own… Full Review ▶
Resort living, yes noisy with the airplanes, several experiences with maitenance and leasing office very pleasant to deal with and they were always same day and prompt, good over all but yes expensive Full Review ▶
I paid my deposit of $400 and took the application with me to turn in later. The "sales girl" never mentioned that I would lose the entire amount if I didn't get back with the app within 3 days. They also… Full Review ▶
We lived here for many years before moving out of state. The location is great. The pools are great. The atmosphere is wonderful and the apartments are cheery. Compared to the cost of housing nearby, you can't beat it. In fact,… Full Review ▶
I was attracted to this apartment because the view was awesome...big mistake.
The pools, view & gym
Leasing staff could care less
construction workers are shady and therefor make you feel unsafe
my roommates Bike was stolen
I saw someone beat someone up in the parking… Full Review ▶
Read all that's on the board and thought I should add my comments.
The management in the past has been arrogant, ignored residents' requests and maintenance does just patch things.
New management team - lets see what improves.
Noisy, yes they are upgrading,… Full Review ▶
The management staff is incompetent, arrogant and they lie - so buyer beware! Mold is rampid - almost every apartment is infected. Mold, mice and sewer odors from aging pipes. Everyone we know is just as disguisted with Promontory. Shame on… Full Review ▶
If you like noise, live here! Doesn?t matter what day of the week, time of year or which unit you are in; you?ll be sure to hear lots of noise! From daily landscaping maintenace on the grounds to daily re-construction. Trucks,… Full Review ▶
I moved here from NY and found Promontory Point to be the best by far. Just like any apartment there are some bugs as mentioned by the other reviewers. However, I was lucky enough to get a newly renovated unit with… Full Review ▶
it´s beautiful here. mostly quiet - occasionaly i can hear my neighbors upstairs and planes do fly over, but i dont notice them anymore. it doesnt bother me at all.
i have great views and can walk to balboa island… Full Review ▶
I pay 1680 a month for a downhill 1 bedroom app, maintenance sucks big time, never answer your calls, management unpolite, noise high, kichen garbage disp. old gets stack all times, bathroom leaks at all times, I called maintenance 12 times… Full Review ▶
These apartments are very poorly managed. There are mold issues and the management is terrible!! Loud parties, dogs allowed to swim and infect the pools. I do not recommend these apartments. Full Review ▶
I relocated here from NYC a few months ago, and a friend - a former real estate agent - recommended Promontory to me.
This place is paradise! Every weekend I feel as if I?m on vacation. The amenities are terrific… Full Review ▶
We lived at Promontory Point for a few months while in the middle of a relocation from the East Coast to California. I had seen the place before and thought it looked pretty neat.
Little did I know - the… Full Review ▶