Montecito Village
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parking problems, domestic disputes, inept bookkeeper
From: -Anonymous-Date posted: 3/12/2004
Years at this apartment: 2001 - 2003
While the apts. look great outside, some of the fixtures inside like blinds, electrical outlets, faucets seem older and need to be replaced. One of the worst aspects no assigned parking places. So any night of the week and especially on weekends parking after 8-9 pm is horrible. People are forced to park in firelances, double park behind vehicles while people with trucks and SUVs often take two spaces on purpose making the problem of not enough parking spaces worse. You can rent a garage but at $40 per month extra. That was the price when we first rented and it may be more now. At one point due to my suggestion to their corporate office, they had a parking service called Park.net and all the visitors who practially live there disappeared. There were plenty of parking spaces for those of us rent paying residents and Park.net also gave tickets to those taking 2 spaces so they stopped doing that. Then Park.net went out of business and the people who run the office on the apt. complex simply refuse to find another company to take its place, saying they cannot find one. My fiance had his car hit and run and mine was keyed. I cannot prove for certain my car was damaged there, but we had to call the police about a drunken domestic fight that was right outside our front door and I suspect the couple or someone they knew keyed my car.
The police arrested the husband so drunk sitting in his car with the motor running and if we had not called and he had driven or attempted to, the police told us he would have been dead and maybe killed others. Many marines rent here and they tend to party and be loud. The fight next to us complete with the wife drunken screaming outside our door call the cops he is trying to kill me, while 3 marine friends tackled her marine husband outside our door on the concrete is enough to make anyone want to move. We were on a lease at the point and had to stay. The front office told them no more incidents but they were not kicked out and then I had car damage. I say live there with great caution only if you can afford to rent a garage for each of your vehicles and if you ask specifically to not have an apt. near the pool where people tend to party and be loud. You cannot control drunken domestic disputes and where they will break out but a lot of drinking and partying seems to go on at this place. The police told me this is a constant problem they deal with in this area.
I also found out that one resident a friend of the mgrs. husband who rents there with his family, was not charged a pet security deposit for his cat. I know this because their cat showed up at our door, neglected. abused and sick. I took it to my vet who happened to know the cat from these people before they moved to the apartments and the vet felt the cat was abused then. Another person who works in their office told me of this favor of no security deposit for the cat. So I suppose special treatment for a friend is nothing new, but it added to the bad taste that this living there has left in our mouths. I read another review here saying what apt. complex does not have problems with parking' Where we live now we have assigned parking spaces. Everywhere else we looked had assigned parking spaces for 1-2 vehichles. We pay a little bit more for much more square feet in the new apt., but the assigned parking is free and a feature of the apts. This is LA so maybe they are a bit different here, but I have friends from Oceanside and Carlsbad who lived at other apts. near us who had assigned parking. If one must rent there live there with great caution. The marines have their rent paid for them because they are military by our government, so this may factor into bad behavior and reckless actions. For the average person not in the military, life at this place can be quite difficult.
Moving out has proved to be difficult due to the constant miscommunication of the office staff with one another and with us. Make sure you get copies of your move out paper work and keep asking till you get them all. We ended up over paying rent due to not being told what the rent was since we paid for the full 30 days, but left mid month to our new apt. We got the the correct rent figure on the 2nd of the month after we paid the rent for the 1st and only after asking for the paper work again. Then the woman who does their bookkeeping after we told her twice about the over payment still forgot to do the paper work for our refund and had to be told of this a 3rd time. She also didn?t tell us to not pay our last Viterra bill as she claims she did and we now are waiting for a refund from Viterra. Now it looks like maybe the corporate office who sent us our rent over payment check thinks that is also our security deposit refund as well so I have to call and fax them info. There are only 4 women who work in this office at the apartment complex, not floors and floors of other employees and it boggles the mind why they cannot communicate with one another or with the residents better. The bookkeeper when she did our pre-inspection of our apt. before we moved, tended to ramble and ramble on about her trying to do extra work or something in front of a camera in Florida and how she didn't know what to do and she did not take note of the rent over payment we needed her to pay attention to nor did she tell us not to pay our last Viterra bill so then she took it out of secuirty deposit too. No where in the moving out paper work does it say anything about not paying any last bills. My advice, get copies of all transactions with them and maybe ask them to sign a paper stating you did have a conversation about whatever issue or else they will simply forget to do what they said they would. Personally if you are reading this review look down the street at Mission Hills that I hear has assigned parking. It is 3/24/04 and we have yet to recieve our security deposit back. We moved 2/16/04. We called the corporate office and again today the office at the apartments. The inept and giggling bookkeeper claims the check should come this week. She had the amount wrong on the refund for rent over payment and she had the date wrong that we left saying it was 2/24/04 when we have paper work signed by her stating we left by 2/16/04 and no we didn't live there with no electric, phone or water and somehow live at our new apt. in LA at the same time. I will believe the security deposit has arrived when I see it! This is week #6 and this exceeds the 21 days after a tenet leaves that the security deposit is supposed to be returned.
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