The Marc at Palo Alto
#6,324 #1 #295

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The Marc at Palo Alto

501 Forest Avenue, Palo Alto, CA 94301
(66 Reviews)
$3,623 - $10,422/mo
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Floor Plans & Pricing

1 Bedroom

Plan A

1 Bed, 1 Bath | 675 sq. ft.

$3,623 - $6,574

4 Available Units

See Floor Plan Details

2 Bedrooms

Plan B

2 Beds, 2 Baths | 945 sq. ft.

$5,568 - $10,422

1 Available Unit

See Floor Plan Details

3 Bedrooms

Plan C

3 Beds, 3 Baths | 1,962 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

135 days

View Community Timeline
View Community Timeline

The Marc at Palo Alto Reviews

(66)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2021 - 2023

6/21/2023

LOVE. Living. At. The Marc.

LOVE. Living. At. The Marc. We have been living at the Marc for almost three years (and just renewed for a fourth!) and couldn't be happier here. Coming from a world of New York luxury high rises, our bar was set very high. We totally… See More >
    Manager

    11/3/2023

    The Marc at Palo Alto
    Thank you for your thoughtful and detailed review. We are thrilled to hear that our location, staff, amenities, and the community have provided a positive living experience over the past several years and we hope that it continues for years to come. Your kind words about our team truly mean a lot. Thank you for being part of our community!
    Review Author Icon

    anonymous

    Resident 2020 - 2023

    3/17/2023

    Rat Damage

    A rat at The Marc destroyed many of my personal belongings. I lived on the 10th floor at The Marc and a rat chewed, urinated and deficated on my shoes, bedding, home decor, pillows, suitcases, bags and clothing. A pest control person was sent by… See More >
      Manager

      11/3/2023

      The Marc at Palo Alto
      We sincerely apologize for the loss of your personal belongings. As mentioned in review responses on other platforms, we have discussed your concerns with upper management. Given that the items were stored on the balcony, we were unable to approve the compensation for the replacement cost. We apologize for any inconveniences this has caused you and please be assured, we have addressed any pest control issues you may have experienced. We hope to get the chance to improve your experience at The Marc going forward. If you'd like to discuss further, please do not hesitate to reach out to our management office at themarc.cd@fpimgt.com.
      Review Author Icon

      anonymous

      Resident 2018 - 2019

      10/24/2019

      Currently living at the Marc and we absolutely love it. Been here for almost 2 years and the staff is GREAT. Linda and Cynthia are always on top of it and making sure all issues are addressed and residents are happy. Denise is excellent with… See More >
        Manager

        3/28/2020

        The Marc Palo Alto
        Dear Valued Residents, Thanks so much for your 5 star review and good to hear you are enjoying your home at The Marc. Most importantly, my team and I strive to make all of our valued residents happy. Thank you again for taking the time to tell us about your experience at our community. Sincerely, Linda Nguyen Senior Community Director
        Review Author Icon

        anonymous

        Resident 2019

        10/17/2019

        I love this community because the staff of Linda, Denise, Rufino and Cynthia are professional and friendly and make living at The Marc a premier apartment living experience for my entire family. We love it here, and the community amenities are amazing! I highly recommend… See More >
          Manager

          10/17/2019

          The Marc Palo Alto
          Dear Valued Resident, Thank you so much for taking the time to provide your feedback about your positive living experience at our community. My team and I are happy to hear that you appreciate the work we do at The Marc, since we all take a lot of pride in making our valued residents happy. Thanks again, Linda Nguyen, Senior Community Director
          Review Author Icon

          anonymous

          Resident 2015 - 2019

          8/14/2019

          Linda and Cynthia are wonderful!! They are extremely helpful and kind towards any problems concerning work orders. They make the Marc a more comfortable place. Thank you very much for all of your help!

            Manager

            8/14/2019

            The Marc Palo Alto
            Dear Valued Resident, Thanks so much for your feedback and good to hear you are enjoying your home at The Marc. Most importantly, my team and I strive to make all of our valued residents happy. Thank you again for taking the time to tell us about your experience at our community. Linda Nguyen Senior Community Director
            Review Author Icon

            VistingMD

            Resident 2018 - 2019

            8/6/2019

            I truly enjoyed my time at the Marc and overall it was an excellent experience. I was staying in the area for a year and recommend it as choice for accommodations. The grounds are secure and well maintained. Denise the groundskeeper was always up bright… See More >
              Manager

              8/6/2019

              The Marc Palo Alto
              Dear Valued Resident, Thank you so much for taking the time to provide your comments about your positive living experience at The Marc. My team & I all take a lot of pride in making our residents feel a sense of community at The Marc and a place you are proud to call home. We wish you all the very best in your new home and thank you for living at The Marc for the past year. Thanks again! Sincerely, Linda Nguyen Senior Community Director
              Review Author Icon

              anonymous

              Resident 2012 - 2019

              7/2/2019

              The staff at The Marc, Palo Alto are exceptional and truly go above and beyond to help their residents. This is one of the key features that sets this community apart from others. I loved living at the The Marc and was sad to leave… See More >
                Manager

                7/2/2019

                The Marc Palo Alto
                Dear Valued Resident, Thank you so much for taking the time to provide your feedback about your positive living experience at The Marc. We are happy to hear that you appreciate our team, since we all take a lot of pride in making our residents happy. Thanks again, Linda Nguyen Senior Community Director
                Review Author Icon

                anonymous

                Resident 2019

                6/30/2019

                I love the community for its staff Linda, Cindy, Denise and Ruffino. They are very efficient and fast. The yoga teacher Uli is the best. Having a pool and health club helps a lot. We meet new people and enjoy talking to them.

                  Manager

                  7/1/2019

                  The Marc Palo Alto
                  Dear Valued Resident, Thanks so much for your 5 star review! Great to hear you are enjoying the amenities at The Marc. Most importantly, my team and I strive to make all of our valued residents happy. Thank you again for taking the time to tell us about your experience at our community. Linda Nguyen Senior Community Director
                  Review Author Icon

                  veritas231

                  Resident 2018 - 2019

                  6/23/2019

                  This is a building that holds its heart in its management. Linda Nguyen and her team of Ruffino, Cynthia, and Denise go above and beyond. You pay for what is delivered. The building matches the antiquated setting of Palo Alto, however, The MARC is always… See More >
                    Manager

                    6/24/2019

                    The Marc Palo Alto
                    Dear Veritas, Thank you so much for taking the time to provide your feedback about your positive living experience at our community. My team and I are happy to hear that you appreciate the work we do at The Marc, since we all take a lot of pride in making our valued residents happy. Thanks again, Linda Nguyen, Senior Community Director
                    Review Author Icon

                    Alex_M560

                    Resident 2018 - 2019

                    6/21/2019

                    Amazing place. I loved living here! It was a quiet place, and everybody at the apartment was kind. The apartment has a nice gym that is typically not very crowded, too. Overall, it was a great place to live.

                      Manager

                      6/21/2019

                      The Marc Palo Alto
                      Dear Alex, Thank you so much for taking the time to provide your feedback about your positive living experience at our community. The Marc is a beautiful place to live in Palo Alto. We wish you all the very best in your new home and thank you for making The Marc your home for the past year. Thanks again, Linda Nguyen, Senior Community Director
                      Review Author Icon

                      anonymous

                      Resident 2018 - 2019

                      4/8/2019

                      ----- ------ is the most pleasant, professional and courteous resident manager I have come across. Dealing with some issues upon moving out, she was outright fantastic. I needed help with the cancellation of the lease and the moving out of the facilities and she went… See More >
                        Manager

                        3/28/2020

                        The Marc Palo Alto
                        Dear Valued Resident, Thank you for your positive 5 star review. Our #1 goal is to provide the highest level of customer satisfaction to our valued residents. We really appreciate your residency at The Marc, Palo Alto! Sincerely, Linda Nguyen Senior Community Director
                        Review Author Icon

                        Stephen_O270

                        Resident 2018

                        11/17/2018

                        My wife and I have been at the Marc for six months now and I can honestly say that we absolutely love it! I am a visiting scholar at Stanford and we needed a place that was reasonably close and near amenities as we did… See More >
                          Manager

                          11/18/2018

                          The Marc Palo Alto
                          Dear Stephen, Thank you so much for taking the time to provide your feedback about your positive living experience at The Marc, Palo Alto. Our #1 goal is to provide the highest level of customer satisfaction. We really appreciate your residency at our community. Please do not hesitate to reach out to our Management Team for assistance. My team and I will be happy to help. Sincerely, Linda Nguyen Senior Community Director
                          Review Author Icon

                          bhatiank

                          Resident 2018

                          10/26/2018

                          My wife and I moved here about 5 months ago, and we could not have picked a better place. First, the location is phenomenal, living right next to university ave. Second, the staff is amazing. Linda, who is the director, does an outstanding job. The… See More >
                            Manager

                            10/26/2018

                            The Marc Palo Alto
                            Dear Valued Resident, Thank you for your positive review. Our #1 goal is to provide the highest level of customer satisfaction. We really appreciate your residency at The Marc, Palo Alto. Please do not hesitate to reach out to our Management Team for assistance. My team and I will be happy to help. Sincerely, Linda Nguyen Senior Community Director
                            Review Author Icon

                            Michel_K

                            Resident 2018

                            10/23/2018

                            I just moved into The Marc and want to congratulate the staff, particularly Linda Nguyen and Cynthia Anderson, for providing excellent service all the way through the process. They treated me like a family member joining an extended community. They were always available and responded… See More >
                              Manager

                              10/26/2018

                              The Marc Palo Alto
                              Dear Michel, Thank you for your positive review. Our #1 goal is to provide the highest level of customer satisfaction. We really appreciate your residency at The Marc, Palo Alto. Please do not hesitate to reach out to our Management Team for assistance. My team and I will be happy to help. Sincerely, Linda Nguyen Senior Community Director
                              Review Author Icon

                              anonymous

                              Resident 2016 - 2018

                              10/13/2018

                              The Marc is an old building located in a nice area. The building has a nice lobby, TV room, pool, pool area, exercise room, coffee and tea supply which are nicely maintained by a woman named Denise. I was also told she is also the… See More >
                                Manager

                                10/13/2018

                                The Marc Palo Alto
                                Dear Valued Resident, Thank you for your feedback about the The Marc, Palo Alto. We certainly appreciate your suggestions, on how we can provide a better value and living experience for our residents. We are thrilled you recognize, the efforts of Denise who strive to make our residents happy. Thanks again for your feedback, and please call me to discuss in more detail at (650) 328-1030. Linda Nguyen Senior Community Director
                                Review Author Icon

                                anonymous

                                Resident 2017 - 2018

                                10/8/2018

                                I lived this apt now for 18 months and i am very happy with the life at Marc. Location and neighborhood are most common advantage for this of course. For us, the most exciting is to have such nice staff in management team. they are… See More >
                                  Manager

                                  10/9/2018

                                  The Marc Palo Alto
                                  Dear Valued Resident, Thank you for your positive review. Our #1 goal is to provide the highest level of customer satisfaction. We really appreciate your residency here at The Marc, Palo Alto. Please do not hesitate to reach out to our Management Team for assistance. My team and I will be happy to help.
                                  Review Author Icon

                                  anonymous

                                  Resident 2017 - 2018

                                  7/4/2018

                                  I lived in this community for 1 year. I rated safety 3/5 stars as my bicycle was stolen from inside the building garage, and a homeless person managed to enter the building's private common area for a few weeks passing as a resident. Everything else… See More >
                                    Manager

                                    7/4/2018

                                    The Marc Palo Alto
                                    Dear Valued Resident, Thank you so much for taking the time to write your review. Online survey is very important to our Management Team in improving on resident's satisfaction. We apologize that your bicycle was stolen from the underground garage. We worked closely & diligently with the local Police Department to assist us with the case so this doesn't happen at our community again. The Marc Management was able to address the homeless person incident immediately, the moment it was brought up to our attention.. Thanks again for choosing The Marc, Palo Alto & good luck on your new home! Sincerely, The Marc Management
                                    Review Author Icon

                                    MichaelPC

                                    Resident 2016 - 2017

                                    9/22/2017

                                    The service at The Marc is really outstanding. From day one they've gone the extra mile every time to help me out. Receiving furniture and getting it up to my apartment, working with my entertainment center installer, helping with dry cleaning, super quick maintenance response,… See More >
                                      Manager

                                      9/29/2017

                                      The Marc Palo Alto
                                      Dear Resident, our main goal here at The Marc is to provide high-quality service and the utmost respect to our residents. We're overjoyed that you feel we've met this expectation! We're looking forwarding to continuing to provide you with the best in apartment living.
                                      Review Author Icon

                                      SukiS

                                      Resident 2012 - 2016

                                      1/4/2016

                                      I've been living at The Marc for 4 years now and can honestly say it is the best apartment experience I've had in 16 years of renting. While the property is beautiful and located in downtown Palo Alto the staff is what sets this… See More >
                                        Manager

                                        1/5/2016

                                        The Marc Palo Alto
                                        Dear SukiS, Thank you for sharing your positive experience at The Marc Palo Alto. So happy to hear Linda saved the day for you and your friend. She and her staff truly take a lot of pride in managing The Marc and will go above and beyond to provide the best customer service to all the residents. Thanks again!! Debbie Tedsen, Portfolio Manager
                                        Review Author Icon

                                        anonymous

                                        Resident 2015

                                        10/15/2015

                                        Plus: Excellent Location, Solid Building Foundation (concrete walls), Spacious Balconies with beautiful views, Very responsive and pleasant office staff, quick maintenance service. Huge storage space available in basement, Ample storage closets in-unit. Minus (only a few): Smaller Bathroom plans, No AC in bedrooms (needed for… See More >
                                          Manager

                                          10/19/2015

                                          The Marc Palo Alto
                                          Dear Valued Resident, Great to hear you appreciate our staff at The Marc in Palo Alto. My team and I all strive to make our resident experience, very positive. Your feedback regarding improvements, is very important to hear as well, and we will certainly consider your suggestions as we work to make The Marc even a better place to live. Thanks so much! Sincerely, Linda Nguyen Community Director
                                          Review Author Icon

                                          susangrafltd

                                          Resident 2013 - 2015

                                          9/17/2015

                                          I have sadly moved out of the Marc after 2 fabulous years living there. The staff, is incredible, does not matter the time of day, how small my request there were right there with a solution, answer to anything. Immaculate building, nice tenants,… See More >
                                            Manager

                                            10/20/2015

                                            The Marc Palo Alto
                                            Dear Susan, Thank you for your positive review on ApartmentRatings. We appreciate your feedback about our team at The Marc, Palo Alto. We strive to make all of our residents happy, because we genuinely care. The Marc is a beautiful place to live in Palo Alto. We wish you all the very best in your new home and thank you for making The Marc your home for the past 2 years. Sincerely, Linda Nguyen Community Director
                                            Review Author Icon

                                            anonymous

                                            Resident 2013 - 2015

                                            2/8/2015

                                            Dear prospective renter, I highly recommend The Marc Palo Alto, it is a wonderful community to be a part of. I have been living here for the past two years and I am very happy. It's conveniently located, clean, well managed, and it's got lots of perks.… See More >
                                              Manager

                                              7/27/2015

                                              The Marc Palo Alto
                                              Dear Valued Resident, Thank you so much for taking the time to share your positive living experience at The Marc, Palo Alto. We are happy to hear that you appreciate the efforts of the staff and enjoy the many resident events and amenities we offer. We take great pride in making our residents happy. Thanks again, Linda Nguyen Community Director
                                              Review Author Icon

                                              anonymous

                                              Resident 2014 - 2015

                                              2/3/2015

                                              This is by far the best place to live in Palo Alto. The building is not only beautiful but has the mid century modern style that I love.The staff is so fun, friendly and helpful every day. I have enjoyed the amenities so much as… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2012 - 2014

                                                3/12/2014

                                                The Marc is a high-end, luxury apartment building just off University Avenue in the heart of Palo Alto. It is actively managed by an attentive and responsive staff. It has great amenities -- pool, large public spaces, BBQ, exercise room, on-site yoga classes… See More >
                                                  Review Author Icon

                                                  leonaldo

                                                  Resident 2012 - 2013

                                                  8/18/2013

                                                  I used to live here for about a year at The Marc. People, location and amenities were fantastic. If I would have another chance to live around here in the future, I definitely come back to this apartment.… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Additional Off Street Parking
                                                    • Carport
                                                    • Covered & Uncovered Bike Parking
                                                    • Guest Parking
                                                    • Reserved Underground Parking
                                                    Other
                                                    • Clubhouse
                                                    • Concierge
                                                    • Controlled Access
                                                    • Elevator
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Public Transportation
                                                    • Sauna
                                                    • Storage Space
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                                                    Leasing

                                                    Ideally situated in downtown Palo Alto, California, The Marc, Palo Alto places you right where you want to be close to flavorful restaurants, buzzing cafes, and convenient grocery stores.Our high-rise apartment building features fully appointed one, two, and three-bedroom homes. Open-concept floor plans boast desirable features like floor to ceiling windows, and a private patio or balcony. Dreamy amenities like a sparkling swimming pool and fitness center with yoga and Pilates studio make it easy to get the most out of your days.Experience luxury urban living at The Marc, Palo Alto.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    FPI Management, Inc.

                                                    C
                                                    C
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 66 number of votes by renters, The Marc at Palo Alto is currently rated 4.2 out of 5 stars.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Marc at Palo Alto is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 135 days to their community reviews in the past year.
                                                    FPI Management, Inc.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths

                                                    Contact Property

                                                    The Marc at Palo Alto

                                                    March 2024

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                                                    The Marc at Palo Alto is a 675 - 1,962 sq. ft. apartment in Palo Alto in zip code 94301. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $3,623 - $10,422. Nearby cities include Stanford, East Palo Alto, Menlo Park, Mountain View, and Los Altos.

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