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Archstone Placentia Place (formerly Somerset Park Apartments)

310 S Jefferson Street, Placentia, CA 92870
53%
63
Reviews
53%
% Recommended
59%
City Average
01/14/14
Resident

When I first inquired about moving in everyone in the office was very nice. After I move in here everything turned around quickly. First month was a huge mistake. Cockroaches everywhere. Now I thought this wouldn't be a problem since they… Full Review ▶

09/19/13
Resident

The staff at the leasing office is quite cooperative and can help/work with you on your every needs. Cassie (Casey?), the communities' manager, was sympathetic and very informative in addressing my situation. I would recommend their excellence to anyone. Full Review ▶

07/24/13
Resident

I think a lot of these reviews are by residents who want to complain. I've always been happy here. We're going on the third year of our lease. Utilities are pricey, but no more so than anywhere else you would live.… Full Review ▶

01/05/13
Resident

I have lived at Archstone Placentia from 7 months and I enjoy it here. Maintenance is taken care of within 24 hours and they follow up and ask if it was done to your satisfaciton. The grounds are great and well… Full Review ▶

09/29/12
Resident

Stay away from this place! I have lived here for years (I moved in when it was still Somerset Park.) Archstone promised better maintenance, better security, *it was all supposed to be better*! They are running this place into the ground.… Full Review ▶

Manager Response
06/02/12
Resident

I currently live at Archstone Placentia and I completely enjoy it here. The management and maintenance team are better than at any other apartment complex I have ever lived at. The neighbors are friendly and my dog loves the dog park.… Full Review ▶

05/24/12
Resident

I have lived here for a year and have had no problems. They call me randomly and ask how things are going, I have never had any other place I have lived inquiry about my satisfaction. Overall I would highly recommend.… Full Review ▶

05/24/12
Resident

If you are looking to move here don't! This place is dirty, unsafe, and full of placentias trash. Background checks my butt they just steal the money and pocket it. The police are here at least 3 times a week. Since… Full Review ▶

12/20/11
Resident

This complex is poorly located, over priced, unsafe (be prepared for theft), full of smokers (drugs and smoking in common areas), equipped with an updated kitchen that has no full sized drawers. Stayed there for a year and left. Huge pain… Full Review ▶

11/28/11
Resident

I previously lived at another Archstone community and was completely satisfied so when my lease came up for renewal I decided to relocate to another Archstone community closer to my job. What a mistake! This place is a joke and waste… Full Review ▶

06/30/11
Resident

I have yet to live in any other apartments but I personally don't plan to leave these until I'm ready to own my own home! The Staff here is VERY friendly and helpful.I usually deal with one girl in particular here… Full Review ▶

Manager Response
06/24/11
Resident

I love living at Archstone. It was actually recommended from my good friend who was a former resident. The staff and maintenance team are nothing but helpful. They are always available in the office or by phone to answer and questions… Full Review ▶

Manager Response
05/27/11
Prospective Resident

There are 2 issues with this place. The leasing agent, --- doesn't understand how to conduct business. We were all ready to sign a lease when "Oh By the Way" the unit doesn't come with a refrigerator and if you want… Full Review ▶

Manager Response
04/15/11
Resident

I've lived in other apartments that don't even compare to this place. My only complaint is there never seems to be enough parking. :-( The grounds are well kept and beautiful. I love my 2 bedroom 2 bath with my private… Full Review ▶

03/27/11
Resident

Where to begin with this place. It looked great on the outside, but looks were deceiving. When we first started living here, everything seemed fine. Then it was a number of things that became increasingly annoying and frustrating. First, the fact… Full Review ▶

03/08/11
Resident

I lived in the apartment for one year. When we were ready to move out the encouraged us not to clean the apartment before we left. When they sent the final bill, it came to a big surprise that they replaced… Full Review ▶

12/09/10
Resident

We had a HUGE Maintenance emergency. A LOT of Water was coming through the ceiling into our light fixtures. We called at 7 in the morning explaining the situation was urgent. They did not show up until 11:00 am. Ridiculous. Then… Full Review ▶

10/06/10
Resident

We just moved out in September 2010 and could not wait. We had a year lease and that was 12 months to long. Not only are they over priced apartments but the bathrooms are so small that you have to shower… Full Review ▶

08/01/10
Resident

I lived here from Aug 2006-March 2007. I didn't move out because I was unhappy. I moved out because I was moving to Nor Cal. I lived here w/ a roommate in a 2/2 and thought it was a decent place… Full Review ▶

07/18/10
Resident

The lease is being violated by the company. Kids are allowed to scream all day in the TOT pool. In the agreement there is to be no loud noise. I am going to file a lawsuit because I follow the lease… Full Review ▶

04/15/10
Resident

The first year and 3 months of our lease we couldn't have been happier but as of now we can't wait to move out. Since the renting slump it seems that the complex is trying to find new ways to fill… Full Review ▶

04/11/10
Resident

This complex is pretty nice. Our apartment is clean and light. The parking is not a problem for tenants, guest parking can be a little full on the weekends, but that's pretty normal for apartment complexes. The maintenance staff is very… Full Review ▶

01/05/10
Resident

I wish I would have never moved here. I've had problems since the first week. I even asked to move because they have a 30 day guarantee and they didn't return any of my 100 calls until after the 30 days… Full Review ▶

08/23/09
Resident

I have lived here for almost 2 years. If you have more than 1 car parking is a nightmare agter 5pm. I live in an upstairs apartment with the only access to my balcony being from inside my apartment, so I… Full Review ▶

08/01/09
Resident

I lived @ Archstone 1 and half years ago and still have nightmares about how terrible the experience was.My apartment was recently upgraded, spacious, and great location near the front gate. However, people would constantly have their cars broken into and… Full Review ▶

07/28/09
Resident

Pros: *Maintenance team is FANTASTIC! They responded promptly to all requests and are VERY friendly. But make sure that you submit your request either online or directly to someone from maintenance, because if you just tell the front office, nothing happens.… Full Review ▶

01/29/09
Resident

I received my rental renewal notice. My rent went from $1185.00 $1275.00 on a one bedroom apartment, that an 8% increase. I choose to go month to month until I can find another place to live and now I must pay… Full Review ▶

07/12/08
Resident

Every month, my utilities are going up. When I first moved in, gas was included, trash was included, and we paid about $15/month for water. I believe water was somehow calculated based on the number of people living in your apartment.… Full Review ▶

07/01/08
Resident

I have lived here for a year and have to say I have had no problems. I am a mother living here with my young son. I can see how the parking would be quite problem for people who have more… Full Review ▶

04/09/08
Resident

I've lived here for about 3 months now and there have been no huge problems yet. The office staff can be a bit rude sometimes; you just have to catch them on a good day. Linda is almost always rude and… Full Review ▶

03/20/08
Resident

Where do i even start about this apartment. When i started looking for an apartment in placentia i saw this place and decided to reserve it. I booked the apartment online a month before I moved in. A week before I… Full Review ▶

03/12/08
Resident

I moved here about 4 years ago and every year towards the end of my lease, I always look around for other complexes...and every year I end up staying because I can't find anything better for the price I'm paying: Vaulted… Full Review ▶

03/05/08
Resident

The apartment complex is quite large, with ONE regular size pool and a kiddie-pool (they advertise two) that aren't even located close to one another. They have a breed restriction, which is never enforced. You see pitt bulls and boxers all… Full Review ▶

12/10/07
Resident

There have been more issues than I wish to count with this complex. The management company is horrible and doesn't care about its tenants or their needs. Please beware when signing your lease to re-read the late terms. Any payment ON… Full Review ▶

12/09/07
Resident

I've been living here for a really long time (5 years). I do this because i have no other choice. I have a large dog, and anyone who lives in this area can tell you that it's tough to rent with… Full Review ▶

09/17/07
Resident

I have been there for almost a year now. The place is nice but not for the price they want me to renew my lease for...it will be a $230 increase. The parking is not sufficent, there are always people parking… Full Review ▶

Manager Response
06/20/07
Resident

On the plus side, the new management at the complex is very reponsive, and the maintenance staff has always been very quick to resolve any problems we have had. We don't have a problem with parking as long as we plan… Full Review ▶

Manager Response
03/05/07
Resident

barely 900 sqft for almost $1700 is not very cool. there were a lot of cocroaches when we moved in and spiders, but the electric deterants worked really well. PARKING IS HORRRIBLE!! if you arrive home after 9:00 pm, you have… Full Review ▶

Manager Response
07/31/06
Resident

My biggest compliant about the apartments is the spiders, unless you like them watch out. No matter what you do the spiders around here over the place. I kill at least 6 spiders per week and walk into a web at… Full Review ▶

Manager Response
07/26/06
Resident

I just moved out of APP (was there from 2006 - 2008). Archstone has turned the place around but they still have some work to do. Overall the units were nice. They were fairly large by my standard. Having walk-in closets… Full Review ▶

09/16/05
Resident

This place has recently been purchased by Archstone place and has gone down in quality. The new management company terminated the tow contract so people are free to park in the red zones and double park with no consequence. The prices… Full Review ▶

05/15/05
Resident

The rudest customer service ever experienced! It's like they don't want anyone to move in! Full Review ▶

03/29/05
Resident

I was going to be a renter in these apartments, but after a month of trying to get things squared away with the office staff, I gave up. The staff was quite nice and helpful for the first few days, but… Full Review ▶

02/20/05
Resident

I have lived here for a year and half. For the first 6 months I loved it. The apartment itself is pretty nice. It's good sized and well laid out. I hadn't had any problems so I though it was great.… Full Review ▶

02/12/05
Resident

I have lived here for 1 year, and although the trains are noisy and parking is a problem, I am very happy with my apartment. The Leasing Consultant is always there when I need something, and is very friendly and professional.… Full Review ▶

10/14/04
Resident

Clean and cute. The are is quiet except for the trains. Large balconies and modern interior designs. A good mid-grade apartment community. Full Review ▶

10/07/04
Resident

I leased a 2 bedroom, 2 bath apartment, the size is adequate. That is the only positive comment I have about this place. The rent is overpriced - $1350.

On noise: My apartment is upstairs, the residents downstairs feel the need… Full Review ▶

08/31/04
Resident

I signed a 1 year lease because it seemed like a really nice place to live. WRONG! After 6 months I demanded that they break my lease. My gate opener never worked correctly. My boyfriend would come to visit and have… Full Review ▶

07/06/04
Resident

This place seemed too good to be true... no extra fees for a large dog. The apartments are great for the age of the property.

However, after living here for almost a year, some of the problems I have encountered… Full Review ▶

06/21/04
Resident

I've lived here for almost 2 years, and no, it's not perfect, but it's also not as bad as some of these reviews make it sound!!

We knew before we signed our lease that we had only one carport, and… Full Review ▶

06/07/04
Resident

My husband lived here for 11 months of our 12 month lease. We payed for the last month and moved out-just to escape. About every 4 minutes on saturday mornings a train or two passes. It is so loud it sounds… Full Review ▶

04/13/04
Resident

Got married, needed a place to live somewhat last minute. Checked out a half dozen places and settled here because of the larger bedrooms. Approx 12x12 each. They offered a deal on the rent for an upstairs 2 bedroom so we… Full Review ▶

03/16/04
Resident

I lived at Somerset from 2000-2001 (I think I was the snorer the other post was referring to!). The walls are kind of thin and if you have kids in the apt above you you will hear them.

I liked… Full Review ▶

03/04/04
Resident

Nice Place to live. If you looking for a quality like place this is the place you
can live. Full Review ▶

02/04/04
Resident

I laughed when reading some of the other reviews because it reminded me of what happened to my roommate. Some of her clothes were stolen from the washer, but they were very selective. They only stole her underwear! Creepy... Parking was… Full Review ▶

11/03/03
Resident

I´m sorry... but I am a resident of Somerset apartments.. and honestly the apartment complex SUCKS. I am not at all impressed with management. The apartments are old and the maintenance is very low quality. There are some cool residents but… Full Review ▶

10/30/03
Resident

I will admit there is one individual in the office taht has a horrible attitude however the rest of the staff is very nice and polite. As far as clothes being stolen nevr happened, car vandalism never, and parties in the… Full Review ▶

10/15/03
Resident

Unfortunatley the downside of being able to express opinions online to enlighten other individuals, is that people with other motives (like management) can lie for their own sake. I lived at Somerset apartments, and chose to move because of the conditions.I… Full Review ▶

08/19/03
Resident

THE OFFICE STAFF IS HORRIBLE, CHEAP INTERIOR, MAINTENANCE STAFF CAN RARELY FIX THE PROBLEM Full Review ▶

06/16/03
Resident

Hi Matt. Oh Noes you found me lol. 23C for sure! Full Review ▶

06/13/03
Resident

I lived at Somerset for only a year, and I am SO happy to have moved from this complex. They have the RUDEST most unprofessional/coldhearted property management that I have ever met.There are too many negative aspects to mention.
To name… Full Review ▶

09/10/02
Resident

I lived their for 1 year and am soooooo glad i´m out of there!

Everything that the previous e-mail had is so true! I second the statements he/she wrote!

Full Review ▶

06/19/02
Resident

I can not believe that I am the first person to tell you about how terrible this complex is...First, parking situation is a NIGHTMARE! Absolutely NO parking for both residence and guest in the complex. If you or your friend are… Full Review ▶

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