Villa Lapaz
2 Via Amistosa, Rancho Santa Margarita, CA 92688
949-858-1600  save favorite
AVERAGE RATING
recommended by:
20%

overall rating:
1.8
1.6
1.57 Parking:
2.1
2.07 Maintenance:
2.0
2.04 Construction:
2.3
2.26 Noise:
2.4
2.43 Grounds:
2.0
2.04 Safety:
1.9
1.89 Office Staff:
< | >

Wouldn't suggest this place

From: ExtremeDisappointment
Date posted: 6/30/2006
Years at this apartment: 2004 - 2005
 
A man would constantly leave flowers, letters, even dog treats outside my garage. He scared me and I asked him to leave me alone. I reported every incidence to the office and nothing was done. The stalking continued and the man actually chased me home one night. I needed an extra month after giving my notice to move out. They made me pay $250 more than my normal rent to cover the extra month. APPALLING. It was also disappointing that they kept my deposit and charged me an additional $750 for cleaning and paint. Granted... I did not clean the stove, but when I left, the apartment was in very good condition. I had even planted a garden in the dirt portion of my patio. I tried to fight it out with Western National, but since I didn't take pictures, it was my word against theirs and they threatened to ruin my credit. Western National is a BAD Management company, they hire idiots, and scam renter's for every penny. They even started making renters PAY to have a garage when they renewed the lease. The pool not by the office (which they show to potential renters) is filthy. Also, this place is sooo far from a freeway. Maintenance was helpful (when I went directly to them)... don't bother with the office staff or manager.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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