Archstone Mission Valley
2288 Fenton Parkway, San Diego, CA 92108
866-693-5313  WEBSITE save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.1
2.4
2.37 Parking:
3.4
3.44 Maintenance:
3.3
3.33 Construction:
2.9
2.94 Noise:
4.1
4.05 Grounds:
3.4
3.38 Safety:
3.0
2.99 Office Staff:
< | >

Stay Away

From: irish85
Date posted: 10/1/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 
I've never written a negative review about an apartment before, but I felt an ethical responsibility to warn others to stay away from this property. Looks good on the surface and they give you a 30 day guarantee but, who wants to go through the expense of moving again within 30 days. I paid $1855 dollars a month for an apartment with patched floors and the guest room closet was unusable because it smell like a dead body had been left to rot. In a period of 7 months my apartment was flooded twice, because the water heaters rusted out on the floor above me. The second time it flooded was during business hours. I reported the flood at 9:15am and they finally came to look at it after I called a second time 8 hours later. I had a hole in the wall and a blower on in my living room for 8 days. I had family visiting from out of town and everyone ended up getting sick. The Archstone violated renters rights. Inspite of all their failings they proposed a $200 rent increase if I signed a new 13 month lease. Worst apartment experience ever!!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: patbrady Date: 10/06/2009
I hear you there. We were only there fro 32 months. For the most part we enjoyed it. It wasn't until we tried to renew our 3 month lease that we changed our opinion. They wanted to raise our rent over $300 after only being there for 3 months. Thank god we took pictures before we left because they tried to keep ALL of my security AND they gave us a bill for over $300. We were there fro THREE months, I'm a neat freak, take off my shoes when I come in, hung no pictures, non-smokers... Once I let them know that I had pictures, sent them a copy of the fair housing laws and let them know that I had been in contact with fair housing they agreed to give me HALF of my security. It was really my fault though I guess, I forgot to pull the GAS oven from the wall and sweep behind it. They are crooks plain and simple. Before anyone rents there they should do some research.
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