I usually don't write reviews but felt the need to because the staff here at Archstone is exceptional. Ever since I moved to CALI I have experienced nothing but bad customer service. I hope my story will help you during your apartment hunt because choosing a place to call home for a year or so can be the best or worst experience depending on if you do your research.

My story starts with my initial contact with the staff. They were warm and friendly and very knowledgeable. They follow up with you and make sure that things are taken care of and that I am happy. The reason I decided to rent because I felt like the staff kept their word. They said they would follow up with me and they did. I was really suprise to get a call back "just to see how my apartment hunt was". Initially I thought that just like every apartment home, they try to get you in the door but once you're in they no longer listen or care about your needs because they already have your money. At first I was scared of this and I but I signed a 6 months lease just to see and I absolutely love everything about this place. They have a great staff that hold themselves accountable. IF THEY SAY THEY WILL DO SOMETHING...IT WILL BE DONE. They are definately a customer service oriented company. I have renewed my lease and have been living here for over 2 years and I love the first floor. The apartments are beautiful and very modern. The appliances are up to date and I love the landscape here and the cleanliness and the service that they provide.

I am a professional and everytime I come home, I feel so lucky to live in such a beautiful and classy apartment community. I often have friends over and they are always so impressed by my accomplishments because the apartments looks like a richy place to live yet their prices are so good and the service is outstanding here.

To sum things up about Archstone Presidio is that it is a modern, classy, ritzy place with the best service ever but yet at a really good price!!!

User Responses
From: Anonymous	Date: 11/11/2009
How much they take off your rent for righting this review?? Some of your comments are correct, but it was pretty much all a far cry from the truth! Yes the staff is friendly but there is a lot of work that needs to be done at this place....starting with the maniacs that speed through the parking garage and get on your ass if you are following the rules!

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