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Archstone Torrey Hills

11058 West Ocean Air Drive, San Diego, CA 92130
11%
65
Reviews
11%
% Recommended
60%
City Average
09/21/14
Resident

I feel the need to stress my growing discomfort with the fact that this is a gated community and yet the gates, both entrance and exit, have been wide open 24 hrs straight for the past month. I had a vehicle… Full Review ▶

11/17/12
Resident

I wish I would've found this website prior to moving here. This place is an overpriced dump. When i first moved in, my apartment was filthy...sticky floors and counters, food still stuck on the pull out cutting boards, etc. I have… Full Review ▶

Manager Response
10/28/12
Prospective Resident

I toured this complex twice over the last week. Both times I toured I was told by the Leasing staff that Archstone "does not decline to lease to people based on credit", and that "Archstone would only require an extra month… Full Review ▶

Manager Response
10/04/12
Resident

Warning...DO NOT MOVE HERE! They rip you off, and the people in the office are rude and take adavtage of older people! Also the apartments are built extremely cheap have mold and fall apart. If you want any advise run far… Full Review ▶

Manager Response
04/12/12
Prospective Resident

Went to check out an apartment today and I was thoroughly unimpressed. The leasing staff was not the most friendly and I felt like it was a hassle to show me a unit. The neighbors that I spoke too complained of… Full Review ▶

10/26/11
Prospective Resident

I signed a one year lease at a rate that I considered already high. 2 months before the lease expired, I got a notice in the mail saying that my rent will go up by nearly 20% if I renew! WTF!!!… Full Review ▶

08/18/11
Resident

Lived at Archstone Torrey Hills for several months 5 years ago. All my stuff became infested with silverfish that I still have to this day. Needed short term rental again. Only places in Carmel Valley that do so are Archstone and… Full Review ▶

08/02/11
Resident

Horrible management! They let kids ride skateboards, scooters and bikes IN THE PARKING LOTS. One little boy got run over by a car! We lived there for two years then they decided to jack up our rent by 22%! And further,… Full Review ▶

07/05/11
Resident

Though I thought it was overly priced last year, it was convenient to where my job was and I could make it work. Not that I just got a 25% rate increase there is NO justification for staying here. Honestly, this… Full Review ▶

07/03/11
Resident

Archstone Torrey Hills is a pretty good place to live, and very convient if you have small children attending the elementary school near by. Most of the staff are friendly and helpful, and the apartments are large and spacious. The grounds… Full Review ▶

04/12/11
Resident

I feel like I live next to an elementary school. There are unattended children running all over the property screaming, yelling, riding scooters and skateboards. IF there are parents around they could care less, I'm sure they are just happy to… Full Review ▶

03/14/11
Resident

This is the noisiest place I have ever lived, and I used to live in near fraternity houses! Non-stop unsupervised SCREAMING kids, and even the ones who have parents around still scream at the top of their lungs. The parents do… Full Review ▶

03/04/11
Resident

My husband and I moved here over two years ago. The neighborhood is wonderful and the price is good relative to the market in this area. The living space is roomy and modern--walk in closets, accent walls, new carpeting, and a… Full Review ▶

03/04/11
Resident

Archstone Torrey Hills is AWESOME !!!!! The entire staff is so helpful. I did an transfer from Orange County and I didn't have to do anything. It was seemless. Ample parking, gated community, great location, very quite, and nine floorplans. Thanks… Full Review ▶

03/04/11
Resident

They just emailed out and offer $10 Starbucks gift cards for "positive" reviews. One of the rental office person told me: " if you want to renew your lease, you talk to me!". They clearly crossed the line. Don't get me… Full Review ▶

10/18/10
Resident

This place blows donkey poop... Been a resident here for a year, and just received a notice that if I choose to renew my lease i can pay a crap load more than i am right now..because why? So, when I… Full Review ▶

09/07/10
Resident

I'm writing this review because I've lived here for 7 years and now I'm moving because I was lied to on my renewal. (which was never even sent by mail.) I was promised an increase of $36, and they reneged it… Full Review ▶

06/16/10
Prospective Resident

The Community is OLD? As of 2010, TH is about 10 years old and the VONS is only a few years old. If you don't like your apartment, get an education, get a real job, and live in a big house… Full Review ▶

07/27/09
Resident

The community is old and apartments are kind of just ok but not very well maintained. Water leaks etc do happen. The paint inside the apartments is also old. When you compare it to the newer communities, it doesn't stand a… Full Review ▶

06/26/09
Resident

The units are nice, good layout, well maintainted, although the appliances are a bit outdated. I have a garage which is very nice. The grounds are well maintained. There are too many kids running, yelling, skateboarding, etc. Those kids need supervision.… Full Review ▶

06/03/09
Resident

I used to love my apartment and have lived here for several years. Recently eight 20 year old boys moved into my building and now there is constant door slamming day and night as they race from apartment to apartment. There… Full Review ▶

03/25/09
Resident

First of all, if you are unlucky enough to be on the second floor with a garage under you, it is very annoying. They are constantly opening underneath you, then they are slamming the door to get out afterwards which shakes… Full Review ▶

01/08/09
Resident

I did not know know management was allowed to review their own property! Everything everybody else said is true. The place is infested with ants and silverfish. Marine double bladed helicopters buzz the rooftops. Children yell, scream and skateboard. Management is… Full Review ▶

01/07/09
Resident

In point of fact, I am not a part of the management staff. I have lived in the building for a year in February, and have never had an issue. I think it is a great place to live, and I… Full Review ▶

12/23/08
Resident

New management made living here a real pain. Rent skyrockets every year. Live somewhere else. Full Review ▶

12/19/08
Resident

I really enjoyed living at Archstone Torrey Hills, until the new manager took over. Before she arrived, I really loved my apartment and my prior complaints are pretty minor. I hated the carpet, which was old when we moved in. It… Full Review ▶

11/18/08
Resident

I've lived here for 6 years, and am definitely moving when my lease is up. Over the last year and a half this community has gone downhill. First they repainted the complex in hideous colors. The complex is now overrun with… Full Review ▶

11/13/08
Resident

One of the reasons my roommates and I pay a higher rent and live farther away from San Diego proper is for peace and quiet. Lately, loud kids have overtaken the property and they can be heard screaming, banging on walls,… Full Review ▶

08/16/08
Resident

Children have taken over this once nice apartment complex. I have been living here for almost 2 years and in that time the complex which was reasonably quiet and nice has become over-run with unsupervised noisy kids who have no regard… Full Review ▶

07/30/08
Resident

I'm now entering my 5th year of living in this complex. Just signed my lease. Here are the reasons that I'm still here.... A) Love the layout of the apt. There's a lot more space than other complexes for a one… Full Review ▶

04/06/08
Resident

We moved to North County San Diego so our children could go to school in the Del Mar school district. Since we have lived in Archstone, we have had severe mold with no solution from their maintainance, rent increases of 8%… Full Review ▶

01/19/08
Resident

Having lived here almost a year, I would say that it's actually been alright - EXCEPT, Archstone Torrey Hills has a new property manager who decided to raise rental prices up to "market value", which raises our rent $425!!! We tried… Full Review ▶

10/04/07
Resident

Lived here for an entire year and loved every second of it. Even took the time to write a gleaming review. I would now like to revoke this positive review and I now write to inform any potential new clients; AVOID… Full Review ▶

03/23/07
Resident

Lived on top floor over pool area. About 75 yards from the spa, but could here anyone at the spa even with windows closed. That was the only nosie at any time though, very quiet apartment complex. Full Review ▶

01/26/07
Resident

Charged outrageous cleaning fee at move out to paint/clean/carpet steam cleaning even though apartment was spotless. Bug infested and they hired cheapest exterminator who never got rid of the problem. What nerve to charge for cleaning an already clean apartment but… Full Review ▶

10/26/06
Resident

This is a bug infested, mold infested complex that is so over-rated and so NOT worth the rent!!! Full Review ▶

09/05/06
Resident

Silverfish outnumber residents.
Fixtures and finishes outdated.
Several items in apartment needed repair first month.
Chris in the office is very nice. Full Review ▶

08/09/06
Resident

I have been a resident here for about three years and frequent the spa. I run into one resident at least once a month who continues to ----- and complain about her living conditions. Although she has lived here for almost… Full Review ▶

06/06/06
Resident

Great grounds, big apartment, ocean breeze, small park and stores in walking distance now.

No problems with bugs or noise - maybe because it was a top floor apartment.

Overpriced? Yeah. But so's everything else around here... Full Review ▶

05/07/06
Resident

Loud neighbors everywhere, walls are thin, and infested with silverfish that eats up cotton, wool, silk... they're everywhere and they're disgusting.
Generally, residents here are reasonable but many of them are quite loud, and thin walls make things even worse. I travel… Full Review ▶

04/05/06
Resident

Okay, the staff was great - no complaints. Grounds are well kept, and the pool was nice. However, the majority of apartments face either busy streets, a busy office building, or the parking lot. All of them have noise from the… Full Review ▶

12/22/05
Resident

ANY noise your neighbors make is amplified through the floor and will drive you nuts!

We've experienced a consistent problem with small roaches in our year here. They've gotten into our clothes, sofa, bed, basically everywhere. We were informed that the problem… Full Review ▶

08/18/05
Resident

It is a great safe place to live. It's beautiful and people are nice. Full Review ▶

08/14/05
Resident

I was here for only two months due to my job. Archstone was the only Apartment in the area that would help me with a short lease. The staff was very helpful in calling furniture rental companies for me and getting… Full Review ▶

07/26/05
Resident

Once you have written a check for your deposit, you might as well kiss it goodbye.

The staff will come up with all kind of charges (painting, cleaning, carpet replacement,...).

This is the first complex where I have issues to get my… Full Review ▶

06/15/05
Resident

I recently found a new job in another state and my lease was not yet expired. I was very stressed and did not know what to do. A friendly office member kindly called all the Archstone communities in the area i… Full Review ▶

06/11/05
Resident

I just moved out of Archstone Torrey Hills after being a resident their for five years. I enjoyed my stay their very much. It always felt like a warm home feeling community. Everyone is so friendly and thoughtful. I would have… Full Review ▶

06/06/05
Resident

Full Review ▶

05/31/05
Resident

I have been a resident for about 2 months and immediately we discovered fleas in our 2 bedroom unit. They came and sprayed and then again the following week - but a month later we are still seeing them! We spoke… Full Review ▶

05/26/05
Resident

Well my experience wasn't as bad as the last post I read, but it wasn't great either. I just moved out a few months ago, and into Torrey Ridge. I'm paying less, I have a garage, and I can have a… Full Review ▶

05/23/05
Resident

The staff is condescending, and treat you like they could care less if you live there or not. They WANT you to move out and do not want you to renew your lease. The turnover rate at this property, is one… Full Review ▶

05/11/05
Resident

I should have figured how bad this place was when the guy showing us the place told us there was a Vons right up the street. Imagine my surprise when we drove by where he told us and all we saw… Full Review ▶

05/11/05
Resident

Ok where do I start. The loud screaming adults and children make it such a pleasant atmosphere to return home to each night. The quiet I have been searching for....NOT!!! This place is built so cheaply you can hear your neighbors… Full Review ▶

03/01/05
Resident

Two 5-star ratings on a single day? must be from their office staff. My experience with Torrey Hills was far from satisfactory. Full Review ▶

01/31/05
Resident

This has been the best apartment living epxerience I have ever had. I read some of the other comments and I can't understand why people are not happy! The staff is great. They always help me and are polite and curteous.… Full Review ▶

01/31/05
Resident

I've been a resident at Archstone Torrey Hills for almost 2 years and have loved it. The entire staff is prompt, courteous and professional. Highly recommended! Full Review ▶

01/25/05
Resident

I could hear my upstairs neighbor flushing the toilet. I could also tell if he was in for number 1 or 2. I could hear every step my upstairs neighbor made. I'm sure my downstairs neighbor would say the same about… Full Review ▶

01/09/05
Resident

Not what it seems Full Review ▶

01/08/05
Resident

Staffs are helpful just until you sign the lease. Once they get you, they really get you. Every staff gives you different information, and it seems like whenever that happens, whoever provided information first (no matter if it's right or wrong)… Full Review ▶

11/02/04
Resident

Great Apartments and very helpful and supportive office staff. Full Review ▶

06/21/04
Resident

The grounds are gorgeous and it's nice to be able to rent a garage, but the apartments are not as nice as they seem. The carpet is the lowest quality I have ever seen. The washers and driers seemed flimsy, and… Full Review ▶

05/20/04
Resident

Lived here over a year. Very nice grounds and big patios. Full Review ▶

04/06/04
Resident

Staff is great. parking is fine. Great nieghbors. service is fast. Washing machines are GE from the year 2000...they are not quite by nature of the beast.

Nice pool area. Full Review ▶

02/10/04
Resident

Unless your car is equipped with an ejector seat, it is nearly impossible to get out of your car once you´re parked in the very narrow spots.


The staff is friendly and smile cordially everytime I repeat my request for… Full Review ▶

01/09/04
Resident

This complex is a great place to live. Great Pool, Apartments and location. Parking can be tight at times, but there usually is place.





Full size washer and dryer and garages are fantastic. Full Review ▶

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