I use to work for Costa Verde Developers LLC, the company that owns Costa Verde Village (I also lived in the CV Village during 1 of the years). I spent 2 years working in the manager's office, and recently resigned because I became tired of lying to customers. We ignored 95% of the complaints, the 5% that we took care of were the people who screamed so loud they caused a scene in the office. I became extremely frustrated not being able to help all the people who had their cars broken into, or worse, stolen. My bosses did not care, so I could not help. The tipping point was the fight for cameras in the parking garage, management refused for years to spend the money to install them, they did not care about the break-ins, what was extremely disheartening was instead of installing cameras - they hung up signs saying there were cameras - they were only willing to spend $50 on signs instead of the $10,000 for the cameras. I can only imagine that the $10,000 went to the executive's bonus instead of cameras. The crime kept getting worse over the 2 years I worked here. There has been several attacks in the garage, another crime the cameras could thwart. Our budget was so tight we did not have enough custodians, and people treat this complex like a bathroom, pee, puke and crap will go at least 4 days before being cleaned. Thats unacceptable to me. I took a job at a different apartment complex in San Diego, it is so much better than Costa Verde Village, they treat tenants with respect. I will not say the name of the new complex because I am not trying to get additional business, I am just trying to spread the truth. Managment does not care about the clients, my co-workers would spend half the day on the internet, the other half playing solitaire of making fun of the tenants. If you do not live here, be careful with the leases, the sales staff get bonuses if they charge more than the base. Also, do not expect a deposit back, that goes to the executive bonus too.

User Responses
From: Anonymous	Date: 03/22/2007
whoever wrote this is either a employee who was fired and is now very bitter or not an employee. I WAS an employee and I can tell you that while some of the things said here are true like about the cameras and about making fun of the residents (but come on who doesn't make fun of people at work as soon as they leave, I know I do, and not just at Costa Verde) the stuff about the deposits not being returned is bull. And while there really isn't anything we as employees could do for anyone who got their cars broken into or stolen, I never heard anyone say they didn't care, remember we parked our cars on the complex too. Now I'm not saying that Costa Verde is a great place to live or that Garden Communitied is not in the business of making money and could do more for the maintenance of the complex and take care of residents better. But I have worked at other complexes and I've noticed no matter how much rent your paying your still going to complain because the staff in the office is hired by the company not the residents. And while they are there to help the residents they are still lokking out for the best intrests of the company and enforcing the rules of the company. So either stop complaing or buy yourself a house and that way you have no one to complain to but yourself.
From: Anonymous	Date: 03/23/2007
I used to live there, and I sure didn't get my deposit back. I left with the place 1000% spotless..everything was cleaned, probably better than before I moved in - yet I was told afterwards they had to spend my deposit on a cleaning crew because it didn't meet their standards. Bull - cause my old neighbor told me a couple weeks later that a cleaning crew never came before the next person moved in!!!

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