My experience with this place is not so terrible compared to some other tenants' comments i've read here.

When i've had problems with my own apartment in the past, the custodial staff have always been able to respond quickly (within 3 - 5 days) in a professional manner, and they're always very courteous and friendly. They deserve a raise.

The problem i have with costa verde is the office staff and Anderson Parking.

Office staff: never enough staff around to answer phones or help tenants waiting in the lobby. More often than not, the staff are either helping someone already, or they're at a desk looking very busy. The staff need to be trained to say, "i'm sorry, we'll be with you in a moment." or, "Is there something i can help you with quickly'" Usually, the only reason im at the office is to either drop off a rent check or pick up a package. But, because I don't want to cut ahead of other people who're waiting to talk to a staff, I've been forced to wait when it really should be an in-and-out deal.

Anderson Parking: oh, where do i begin with this "property management" company... They do everything BUT property management. They did NOTHING when i complained about my neighbor's noise (on more than one ocassion). Cars get broken into all the time (happened to me once, although admittedly, I left some valuable in view). Tenant's cars get booted all the time. This company completely fails, and Costa Verde fails because it chose this company to manage the property.

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