Deerwood Apartments
#21,101 #107 #1,624

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Deerwood Apartments

15640 Bernardo Center Drive, San Diego, CA 92127
(59 Reviews)
$3,370/mo
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Floor Plans & Pricing

3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Deerwood Apartments Reviews

(59)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

sc_5445@yahoo.com

prospective ā€¢ Visited 2023

2/13/2024

Terrible customer service

Customer service is very poor and staff are very rude and they do not seem to care about you or anything and totally disorganized. Avoid if you can as they do not support you at all. They give you a piece of paper which isā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2022

    8/19/2022

    Lack of support for current tenants

    We have lived at Deerwood for 2 years now. When we first move in July 2020, the service was very good. We could call the office and someone would answer. We put in a work order and someone would be here within 24 hours. Itā€¦Ā See More >
      Review Author Icon

      Unsatisfied10ant

      Resident ā€¢ 2019 - 2020

      9/7/2020

      Renter beware. It puts on a good show. Car breakins happen weekly. The place is littered with trash and dog poop. The management is not customer oriented. This place is way overpriced for what it has to offer. The pool area is always swarming withā€¦Ā See More >
        Review Author Icon

        leou84

        Resident ā€¢ 2015 - 2016

        11/29/2016

        My experience with this place wasn't all together bad, but my biggest gripe is with Deerwood's unethical business practices, and disrespectful treatment towards a disabled veteran. My advice would be to find another place to live, especially if you are looking for something long term.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2013 - 2014

          1/25/2014

          First, the positives. Deerwood has some of the best guest parking of any apartment complex I've ever visited. The units themselves are quite new (at least mine was) and the floorplans are nice and spacious. The pool is nice when it's not packed with kidsā€¦Ā See More >
            Manager

            2/13/2014

            Deerwood Apartments
            Thank you for taking the time to post your honest feedback. I do want our residents to be proud to call Deerwood their home, and so I read every review posted about our community. It is important to know where our residents think we missed the mark, as well as where we have done well - so that we can improve Deerwood for everyone. I'm glad to hear that you've overall enjoyed your experience here. Please let us know if you have any noise issues, as we will do our best to address the issue with your neighbors. I would be happy to discuss any of your concerns with you. You may contact me any time at bboulais@eqr.com or at 858.672.0707. Thank you.
            Review Author Icon

            Sheelo

            Resident ā€¢ 2011 - 2013

            11/25/2013

            I lived in a Deerwood 2 bedroom/1 bath apartment for 2 years from 9/11 - 9/13. - Rent: One word: Overpriced. 1st of all, a 900 sq. ft. apartment for $1,700 is criminal. Expect your rent to increase AT LEASTā€¦Ā See More >
              Manager

              12/18/2013

              Deerwood Apartments
              Thank you for sharing your feedback. The team and I at Deerwood do take the time to read every review, and use the information to grow, make changes, and improve our community for everyone. Unfortunately, many of the issues you describe were from before I became property manager. Please know that I'm working to make improvements in all areas of the community. I have ensured that the gym equipment is working properly, and have signed a preventative maintenance contract to have the equipment opened up every quarter. We purchase gym wipes, and are always full. The gym is cleaned every day and it gets a detailed clean two times per week from a vendor. Additionally, I have assigned every apartment a storage cabinet which is located conveniently near their assigned parking space. We pick up pet waste on a daily basis, and I have increased the pet stations and added signage to remind residents to pick up after their pets. We do have a courtesy patrol service, and I have added additional visits throughout the day. We have an emergency on-call number where tenants can get a hold of maintenance 24 hours per day for emergencies. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. We would be happy to discuss your concerns with you in person. Simply drop by the office, or contact me at bboulais@eqr.com or at (858) 672-0707. Thank you.
              Review Author Icon

              anonymous

              Resident ā€¢ 2013

              7/30/2013

              I've lived here for 7 months now and while Deerwood is relatively pretty to look at there are some glaring problems here. I would recommend Deerwood with a few caveats: Don't live near the common areas and don't live here if you don't likeā€¦Ā See More >
                Manager

                8/30/2013

                Deerwood Apartments
                Thank you for posting your thoughts about living at Deerwood. Reading these reviews and hearing resident feedback is important to me, as we use it to make our community better for all of our residents. We have made it a point to address kids making excessive noise, and we do not allow them to loiter around the community. Please contact the leasing office if you notice anyone loitering around the community so we can address it. I am sorry you are not pleased with your experience here, and I would like to make it better. I am here to listen to your concerns, either in the office, or at bboulais@eqr.com or at (858) 672-0707.
                Review Author Icon

                anonymous

                Resident ā€¢ 2012 - 2013

                4/8/2013

                At first glance the apartment itself is nice with vaulted ceiling and fireplace, but there is no storage besides bedroom closets. This problem could be overlooked if it wasn't for the biggest problem - NOISE. The insulation between apartments is awful. I can hear my neighborsā€¦Ā See More >
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                  noisynoisyapt

                  Resident ā€¢ 2010 - 2012

                  12/13/2012

                  If you are noise sensitive do not live here! You can here the neighbors doing EVERYTHING!!!!

                    Manager

                    12/17/2012

                    Deerwood Apartments
                    Thank you for sharing your feedback. The team and I at Deerwood do take the time to read every review, and use the information to grow, make changes, and improve our community for everyone. Each situation is different regarding noise, but we like to find out what can we do to help our residents and make sure that we are proactive in finding a resolution. We encourage all residents to reach out to us to help resolve their concerns. We would be happy to discuss your concerns with you in person. Simply drop by the office, or contact me at omilla@eqr.com or at (858) 672-0707.
                    Review Author Icon

                    12smile

                    Resident ā€¢ 2012

                    4/24/2012

                    Everything is fantastic here. Spacious apartment in great condition! We moved in and it seemed like no one else was every here before us. Office staff was super helpful and answered all our questions without any pressure to rent a particular apartment. Weā€¦Ā See More >
                      Manager

                      5/4/2012

                      Deerwood Apartments
                      Thank you for sharing your positive feedback about our office staff's performance. Equity and the team at Deerwood are pleased to know that you are satisfied with your apartment. If there is every anything that you need, feel free to stop by the office or contact us at omilla@eqr.com or at (858) 672-0707.
                      Review Author Icon

                      jessiefitz

                      Resident ā€¢ 2012

                      1/19/2012

                      Have only been living in Deerwood for a couple of months. So far, everything has been great. The staff is professional and has been very responsive to my needs.The ground are well maintained, everything in my apartment works..all is good.ā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2011

                        11/28/2011

                        I have lived here for almost 3 months now and I am very happy. I find the staff very helpful and they do respond to calls right away. I had a few very minor issues and they came within 24 hours to fix them. Yes,ā€¦Ā See More >
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                          nyavamia

                          Resident ā€¢ 2011

                          11/1/2011

                          Deerwood is a beautiful complex that is immaculately kept up. To be honest, the amenities and the pool area that we have replica a mini resort in the middle of the suburbs. Not only are the surroundings awesome, but the floorplans of the apartment areā€¦Ā See More >
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                            BradFam05

                            Resident ā€¢ 2010 - 2011

                            9/23/2011

                            We lived at Deerwood for nearly a year and a half. We just moved due to military orders, if we hadn't had to move we would still be there! Office staff was always friendly and ready to help in anyway. Maintence was also very helpfulā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2012 - 2013

                              12/9/2013

                              This place is a dump and over priced, they get you to move in and increase your rent to an outrages amount(a year later). If you don't believe me go take a look for yourself, not with staff. Trash every where, screens off, people don'tā€¦Ā See More >
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                                vtwin

                                Resident ā€¢ 2011

                                7/22/2011

                                The Good: Nice living areas Rooms are large Grounds are nice Staff is helpful The Bad: Rampant Theft-list of items of cost below of what was stolen in just 2 years. 1) Motorcycle- Stolen twice. Second time gone for good. $6500 2) Motorcycle- Stolen once. Gone for good at a costā€¦Ā See More >
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                                  anonymous

                                  prospective ā€¢ Visited 2011

                                  6/11/2011

                                  We just looked at several apartment complexes near Deerwood...mostly our concern is that we want to be in Poway school district. Not being from the area, we didnt know too much in re what to look for. Of all that we saw, Deerwood seemed the best,ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2011

                                    3/12/2011

                                    The noise level from the above apartment is unbearable. Parking is not available if you get home after 7:30 at night. Office staff is unresponsive to issues. Recycling and trash facilities are inadequate. Grounds are littered with glass and cigarette butts. Maintenance takes TWO daysā€¦Ā See More >
                                      Review Author Icon

                                      saundersg24

                                      Resident ā€¢ 2011

                                      3/10/2011

                                      Deerwood is an amazing place to live the grounds are clean and units are awesome... the deerwood staff are very friendly and accomidating...gina

                                        Review Author Icon

                                        duke_wayne

                                        Resident ā€¢ 2008 - 2011

                                        3/1/2011

                                        We lived at Deerwood for 3 years and just moved out last month. We would still be living there, had we not needed to move to be near an elderly family member. When we first moved in back in 2008, we were not impressedā€¦Ā See More >
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                                          lawre

                                          Resident ā€¢ 2009 - 2010

                                          2/22/2011

                                          This was my 2nd 1 year lease at Deerwood. I was disappointed upon renewal they wanted to jack my rent to over 1500 p/mnt. It was just me, 1 person and thought I could save some money so I moved to "the overlook" into aā€¦Ā See More >
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                                            renter186845

                                            Resident ā€¢ 2011

                                            1/31/2011

                                            I lived here for a year, & regret the decision. They lie to you - They lied to me when I rented. They had 2 carpet samples hanging on the office wall & the lady tried to tell me the old 1990's style carpetā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2010

                                              12/20/2010

                                              Our family moved into Deerwood about a year ago. We really like it here, the inside of the apartment feels very home/condo like. High cielings for bottom floors, nice pool,workoutroom, tot lot is okay but what you pay for water here is ridiculous. Whatever your rentā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2010

                                                11/21/2010

                                                THE STAFF IS VERY RUDE !! THE WALLS ARE PAPER THIN , WE HEAR THE UPSTAIRS NEIGHBOR HAVING SEX , GET OUT OF BED AND THE WORST THING OF ALL WE CALL THEM THE HERD !! SINCE THEY STOMP AROUND. THE PEOPLE DONTā€¦Ā See More >
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                                                  Momsohappy

                                                  Resident ā€¢ 2010

                                                  9/17/2010

                                                  I recently moved to Deerwood in the last 6 months and I just b=can't believe what a wonderful experience this has been for me and my kids. It was a great summer, and they have many new friends now and the complex is very safe. Theā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Equity

                                                    D-
                                                    D-
                                                    Communities
                                                    246

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 59 number of votes by renters, Deerwood Apartments is currently rated 3.1 out of 5 stars.
                                                    Deerwood Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Deerwood Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Deerwood Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Deerwood Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Deerwood Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Deerwood Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Equity
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Deerwood Apartments

                                                    March 2024

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                                                    Deerwood Apartments is an apartment in San Diego in zip code 92127. This community has a 3 Beds, 2 Baths, and is for rent for $3,370. Nearby cities include Point Loma, Coronado, Pacific Beach, Lemon Grove, and La Mesa.

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