Well I tell you what, Portofino has 4 sales and 2 managers that are in sync together on how to screw you and your hard earned money. Here's what I mean. Hey leave your garage open and it's a $25 dollar fine, park without your tags for outside parking $ 145 for residence and $200 for non-residents to get your car towed by Western Towing. The love of money. The assigned parking has not yet come about. Hmmm lets see it is March 07th 2005. The walk way to Costco shopping center has not been done yet. They said it will be done by November 2004 to December 2004. So far 3 months behind and it looks like another 6 to 9 months to go. The -------- that work in the construction side of things start at a very convienent time of 6:50am. They whistle and yell not to mention their loud machinery and when they put into reverse that back up sensor kicks in and you could here it 2 blocks away. Onto other things you should know about. The management lies and tells their leasing agents to lie as well. That pisses me off. The pool is cold people, we pay $1900 a month and the pool is cold. We don't live in El Cajon or Chula Vista...all of us here live on Friars road where even the gas is over priced by 30 cents (unless you go to Costco across the street). The rent is so outragous that the only reason why we took it was because they gave us the first month and a half for free. If they lowered my rent to $1400 I still would move. Do you really want to pay $1900 or more to live in a place that rips off it's own tenants. I have never have my car towed but alot of people sure have. That must suck. I saw a new BMW 745li just get towed last night because they forgot to display there parking permit on their car. Can you say Western Towing works on commission'!! Anyway, if you move in here after reading this you have got problems. I do not know of cops coming in here at accept 1 time in 6 months but then again I am gone all the time. I think the people that are here now will move as soon as there renewel comes up. Good luck to all of us who got screwed I guess none of us saw it coming.

Manager's Response
From: Manager	Date: 04/11/2006
03/20/2006 Dear Valued Residents and Perspective Residents, Portofino was built on a 16.5-acre parcel owned by H.G. Fenton Company and developed on behalf of our company by Archsone Communities. In addition, we partnered with Archstone to manage and oversee the day-to-day operations of the community. As of Thursday 03/16/2006, we are very proud to announce that H.G. Fenton Company assumed management of this highly regarded Mission Valley community. Portofino is now the 11th San Diego County multifamily community to join the H.G. Fenton Company portfolio. With its addition, H.G. Fenton Company now owns and manages 2,800 apartment units throughout the county as part of its continuing mission to provide quality places for people to live. Founded in 1906, H.G. Fenton Company is one of San Diego???s oldest and largest real estate companies. We are committed to being responsive and attentive to your needs and provide you with quality service. This letter is a brief introduction of me as the new Community Director and your new staff, at the beautiful Portofino apartment homes. As representatives of H.G.Fenton company and team, my staff and I are very excited to become part of this wonderful community. Home is very important to us; therefore, our team will do everything we can to make your home and your community as comfortable as possible. Your comments and input are very important to us, therefore, we???d love to meet with you to discuss any questions you may have as well as concerns. Accordingly, as a first step in our familiarization process, we would love to meet with you personally. We understand that it will be a transition process for you over the next few months, therefore, would like to hear your comments, which will in turn enable your staff to provide the excellent service you deserve. The most important thing to me and the Portofino staff is your satisfaction with your home. We value your opinion and invite your suggestions to make it an even better home for you and your neighbors! In addition to many great changes that you will see happen within the near future such as weekly continental breakfasts and monthly resident functions, we will be organizing a ???Meet and Greet Hour??? once per week as we extend our office hours to hear your comments and suggestions. We will provide you with more details and a personal invitation shortly. Furthermore, we will be updating you monthly of any changes and different activities that are in the planning process. There are great things to come and I am very excited to be a part of this wonderful community! And of course, please do not hesitate to stop by and just say ???hello???. We would love to hear from you anytime! For additional community information and features, please visit our NEW website at www.PortofinoAptHomes.com. We look forward to hearing from you soon! Sincerely, Irina Polyak Community Director 619-284-1094 619-284-1137 ipolyak@hgfenton.com

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