I find it hilarious that anyone would praise this apartment complex and/or the staff. I mean honestly, you have to be writing a fake review because you actually work in the leasing office. Let's get serious, I know that you people have done that.
My fiance and I pay $1940 a month to live here. Our apartment is o.k., we have run into very little problems. I am still pretty pissed that they didn't offer us anything when we signed another lease. They should really clean the carpets or something. We have 2 cats and I'm afraid that they are going to charge us to recarpet the place when we move out. I pay more in rent than ANYONE I know. They should be bending over backwards to make sure that we are happy. I don't know if I'm just imagining it, but it seems like a lot of my neighbors have been moving out. I can think of at least 4 apartments in my building that are vacant. Why aren't they taking this as a sign' Word gets around people!
The parking situation has outraged me. It is absolutely insane that you need a permit to park in a guest space, not to mention that you need to leave a $50 deposit! How in the hell does that make any sense'! No one ever wants to come over to my house. My god, I'd like to have a guest once in a while to enjoy my view of Costco!
It makes me sick to my stomach that we pay as much as we do to live here. I know that it's our fault that we're still putting up with it, still another move from the third floor without the help of an elevator sounds so unappealing.
I hope that people actually use this website when they are shopping for apartments. Yes, I am bitter about this experience but I am not embellishing the facts. This is the third complaint that I've left here. Obviously something is wrong. If you want pay a $50 fine for accidentally leaving your garage door opened, never have guests over, and live in fear that your car could be towed for no good reason at any second then this is the place for you. Start saving because they want to nickel and dime you over EVERYTHING! And don't forget, they don't give a ---- about you!!!

Manager's Response
From: Manager	Date: 04/11/2006
03/20/2006 Dear Valued Residents and Perspective Residents, Portofino was built on a 16.5-acre parcel owned by H.G. Fenton Company and developed on behalf of our company by Archsone Communities. In addition, we partnered with Archstone to manage and oversee the day-to-day operations of the community. As of Thursday 03/16/2006, we are very proud to announce that H.G. Fenton Company assumed management of this highly regarded Mission Valley community. Portofino is now the 11th San Diego County multifamily community to join the H.G. Fenton Company portfolio. With its addition, H.G. Fenton Company now owns and manages 2,800 apartment units throughout the county as part of its continuing mission to provide quality places for people to live. Founded in 1906, H.G. Fenton Company is one of San Diego???s oldest and largest real estate companies. We are committed to being responsive and attentive to your needs and provide you with quality service. This letter is a brief introduction of me as the new Community Director and your new staff, at the beautiful Portofino apartment homes. As representatives of H.G.Fenton company and team, my staff and I are very excited to become part of this wonderful community. Home is very important to us; therefore, our team will do everything we can to make your home and your community as comfortable as possible. Your comments and input are very important to us, therefore, we???d love to meet with you to discuss any questions you may have as well as concerns. Accordingly, as a first step in our familiarization process, we would love to meet with you personally. We understand that it will be a transition process for you over the next few months, therefore, would like to hear your comments, which will in turn enable your staff to provide the excellent service you deserve. The most important thing to me and the Portofino staff is your satisfaction with your home. We value your opinion and invite your suggestions to make it an even better home for you and your neighbors! In addition to many great changes that you will see happen within the near future such as weekly continental breakfasts and monthly resident functions, we will be organizing a ???Meet and Greet Hour??? once per week as we extend our office hours to hear your comments and suggestions. We will provide you with more details and a personal invitation shortly. Furthermore, we will be updating you monthly of any changes and different activities that are in the planning process. There are great things to come and I am very excited to be a part of this wonderful community! And of course, please do not hesitate to stop by and just say ???hello???. We would love to hear from you anytime! For additional community information and features, please visit our NEW website at www.PortofinoAptHomes.com. We look forward to hearing from you soon! Sincerely, Irina Polyak Community Director 619-284-1094 619-284-1137 ipolyak@hgfenton.com

User Responses
From: crapportofino	Date: 11/23/2005
amen

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates