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ReNew Serra Mesa

3454 Ruffin Road, San Diego, CA 92123
(54 Reviews)
$2,300 - $5,225/mo
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Floor Plans & Pricing

1 Bedroom

Arbor

1 Bed, 1 Bath | 700 sq. ft.

$2,300

2 Available Units

See Floor Plan Details

2 Bedrooms

Courtyard

2 Beds, 1 Bath | 750 sq. ft.

$2,310 - $4,780

9 Available Units

See Floor Plan Details

Park

2 Beds, 1 Bath | 800 sq. ft.

$2,635 - $4,875

3 Available Units

See Floor Plan Details

Grove

2 Beds, 2 Baths | 950 sq. ft.

$2,910 - $5,225

1 Available Unit

See Floor Plan Details

Meadow

2 Beds, 2 Baths | 900 sq. ft.

$2,820 - $2,960

See Floor Plan Details

3 Bedrooms

Terrace

3 Beds, 2 Baths | 1,200 sq. ft.

$4,265 - $4,630

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

2.5

Safety

3.3

Office Staff

3.5

Maintenance

3.5

Neighborhood

3.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

4

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

B-

Average time to respond to reviews

27 days

View Community Timeline
View Community Timeline

ReNew Serra Mesa Reviews

(54)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1214145

Verified Resident 2023 - 2024

1/4/2024

I would not recommend moving in to this complex or any complex owned by Trinity Property Consultants. We have been consistently lied to since day 1, apartment staff acts as if they would rather do anything other than help you, there are pest problems that… See More >
    Manager

    1/10/2024

    ReNew Serra Mesa
    We're sorry to hear that you have not been satisfied with your experience. We’re committed to providing exceptional service, so we're surprised by what you’ve described. Please reach out to our Cares Team at feedback@trinity-pm.com so we may learn more about your concerns with our service and the cleanliness of our community so we may address them. We look forward to speaking with you.
    Review Author Icon

    Resident 1214083

    Verified Resident 2018 - 2024

    1/4/2024

    Since Trinity took over there are many improvements. My major issue with this property is the trash situation. The trash is not emptied enough, the dumpsters are always full and this area is a total mess. Tenants here seem to have no respect for where… See More >
      Review Author Icon

      Resident 1166329

      Verified Resident 2020 - 2023

      8/3/2023

      My wife and I have been very satisfied with the community at large, however, we feel because of the age of the building several things need to be addressed. 1.Old pipes need to be replaced to avoid apartment floodings, 2. Exterior n interior walls… See More >
        Manager

        8/9/2023

        ReNew Serra Mesa
        Thank you so much for taking the time to share your feedback on the upkeep of our grounds. Your comfort and satisfaction are important to us, so please know we would be more than happy to discuss ways we can improve your daily experience. Please email us at renewserramesa@trinity-pm.com. We look forward to increasing the desirability of our shared spaces.
        Review Author Icon

        Resident 1128839

        Verified Resident 2019 - 2023

        4/6/2023

        I was referred by a friend who couldn't tell me enough good things about these apartment homes. I applied and have now been a resident of ReNew Serra Mesa for over 3 years. I love the location, access of transportation and school. A major plus… See More >
          Manager

          4/18/2023

          ReNew Serra Mesa
          We are grateful for your review as a 3-year resident. Comfort and convenience are important to us, so it is wonderful to hear that our location has been favorable for you!
          Review Author Icon

          anonymous

          Resident 2022

          5/12/2022

          DO NOT RENT FROM ------- ------- (APARTMENT 2F)

          ------- ------- has refused to return my security deposit and stole two months worth of rent from me. In my lease I had the ability to sublet and he requested that he choose the sublease. He insinuated that he would not approve anyone I would… See More >
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            anonymous

            Resident 2019 - 2021

            7/24/2021

            Landlords aren’t friendly to us when we are being deaf, not clearly understand what we did communicate and sometimes misunderstand, little confused for an issue with rent bills, as well. We won’t let you anyone will move there, then no! I suggest you guys will… See More >
              Manager

              8/6/2021

              Village Glen Apartments
              We’re so sorry to hear that you have experienced a less than perfect experience. To rectify your concerns, we ask that you contact our Regional Portfolio Manager, Melissa. This person is standing by to assist and can be contacted by calling our regional office number, 858-614-7200. Please also know, that we do not want any of our residents to feel excluded. Feeling comfortable in your home is important to us. We want you to love your community. We also go to great lengths to abide by and practice all Fair Housing requirements as outlined by the Federal Fair Housing Act, and we will not tolerate any housing discrimination in any of our communities. I know if given the opportunity we can rectify any misunderstandings, and can make you proud to call us home. We look forward to speaking with you soon.
              Review Author Icon

              anonymous

              prospectiveVisited 2021

              5/4/2021

              I was to view an apartment today at 10am that I scheduled on Zillow. There wasn’t a specific name of the person who I was to meet with, but when we got there to the unit at 10am sharp, we were supposed to tour (-------)....… See More >
                Manager

                5/5/2021

                ReNew Serra Mesa
                We are so sorry to hear about this incident and would love to do what we can to make things right. We believe that this issue was the result of a simple miscommunication; before tours, we have our prospective residents check in at the leasing office and not at the unit to be toured. We feel terrible that this was not communicated to you and have reached out to you to see if there is any way that we can fix our mistake. Please feel free to reach out to us if you have any questions or if you'd like to reschedule your tour, we'd love the opportunity to show you around Village Glen. We sincerely appreciate your feedback and hope to hear from you soon!
                Review Author Icon

                anonymous

                Resident 2019

                2/6/2019

                Manager Suco is extremely nice and helpful. I've never had any issues while living here. I truly recommend you guys to stop by and look at their apartments that they have for lease. My move in process was smooth and I also love how you… See More >
                  Manager

                  2/7/2019

                  Village Glen Apartments
                  Hello, Your honest and detailed review is appreciated. Thank you for taking the time to review Village Glen and for highlighting some of our best features and our staff. We appreciate your business and wish you the best!
                  Review Author Icon

                  Eaglesvp

                  Resident 2016 - 2019

                  1/30/2019

                  Just renewed our lease. Great location I really like the layout of the 2b2b. Suco the manager is great really nice person very friendly . As with all places there are issues but overall price is reasonable looks nice great amenities and location location location

                    Manager

                    2/6/2019

                    Village Glen Apartments
                    Thank you for your feedback, it is the highest compliment that you renewed your lease with us and enjoy your home. We appreciate you and thank you for being a resident at Village Glen.
                    Review Author Icon

                    Tambobong 1

                    Resident 2018

                    4/29/2018

                    I like this place because it's spacious but when I move in the place was not ready. The place was dirty, rug not shampooed, restroom was gross and not painted, microwave was gross, toilet bowl so gross, and the walls were not painted they just… See More >
                      Review Author Icon

                      flexiblefred

                      Resident 2014 - 2017

                      9/5/2017

                      Been living here for over 3 years. Apartments are spacious but old - they are presently being remodeled and the rents will skyrocket when they're done. Our rent has gone up $300 in the last 3 years. When I asked the manager… See More >
                        Manager

                        9/11/2017

                        Village Glen Apartments
                        Thank you for reviewing, and we're glad you've enjoyed many aspects of your time with us. Our team does a lot of research to make sure that our rental rates are competitive with communities in our area. Our Community Manager, Suco, would be happy to meet with you personally and go over what we can offer as opposed to our competitors. You can reach Suco at manager.villageglen@conam.net or (858) 278-4911. She's be happy to hear from you. - ConAm Customer Service (customerservice@conam.com)
                        Review Author Icon

                        anonymous

                        Resident 2017

                        8/15/2017

                        The appartments are simple which I like and the location is great. Very close to the freeways, shopping centers are very close and there's a rec. center just behind the apartments which is cool.… See More >
                          Manager

                          8/16/2017

                          Village Glen Apartments
                          We're so glad you're enjoying Village Glen...THANK YOU! - ConAm Customer Service
                          Review Author Icon

                          Marlene_M

                          prospectiveVisited 2017

                          8/8/2017

                          Tim is amazing, very helpful. Highly recommend, amazing property

                            Manager

                            8/8/2017

                            Village Glen Apartments
                            We agree, Tim rocks! Thanks so much for your kind review. - ConAm Customer Service (customerservice@conam.com)
                            Review Author Icon

                            anonymous

                            Resident 2017

                            2/7/2017

                            Dear Sir/MadaM, I am a new tenant for Village Glen Apartments. I am very happy living here. I like the location a lot. The village Glen apartments managers helped me a lot with every thing and I am very happy from them and I… See More >
                              Manager

                              2/7/2017

                              Village Glen Apartments
                              Welcome to Village Glen! Thanks so much for the review. - ConAm Customer Service
                              Review Author Icon

                              flexdexter

                              Resident 2014

                              8/31/2014

                              Wasn't even move in ready. Outlets didn't work, fans in bathroom died immediately after first turning on, closet never fixed in master bedroom (see photo, couldn't open or close door), under sink in kitchen flooded first time we ran dishwasher, flooded AGAIN AFTER REPAIRS TOO!!!… See More >
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                                LittleT82

                                Resident 2010 - 2013

                                3/4/2013

                                My husband and I have lived here for a couple of years now. We are very happy with the apartment, the staff and the maintenance crew. Quite honestly, I treat people the way that I would like to be treated and have never had a… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2011 - 2013

                                  2/14/2013

                                  I've lived at village glen for awhile and ever since new management came in, I get false accusation letter. Don't ever move here, they pretend like they have good service but worst customer service. They employee at village glen are harrasing me and they are… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2006 - 2012

                                    7/20/2012

                                    Warning!!! As a current tenant, I have found that the on-site management (Karen) and well as the District Manager ((Kay) lack a significant degree of caring and compassion for their tenants. Let's take a moment to talk about the severe Roach infestation that they are… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2010 - 2012

                                      7/15/2012

                                      I live here for the past 2 years and do not have anything nice to say at all!!!!!!!!!!!!!!!!!! If you have any problems and need to talk to the Manger, well good luck. It's like dealing with a child. For an example I was living… See More >
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                                        anonymous

                                        Resident 2012

                                        5/14/2012

                                        I would not suggest moving here at all!! The parking situation is the worst.. The tow like crazy and there is never street parking!! And if you are lucky enough to find street parking you take the chances of getting a ticket or getting your… See More >
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                                          anonymous

                                          Resident 2008 - 2011

                                          7/3/2011

                                          If you are looking for a quiet place to raise kids don't move here. You have people hanging outside drinking 40oz of beer like it was 1992.. Not to mention the wanna be white gangstas that use the n word like a rap video and… See More >
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                                            anonymous

                                            Resident

                                            5/14/2012

                                            Let's get our car towed out our own parking spot!!!

                                            Dictator relationship with the manager ----- -----. DON'T SIGN ANYTHING. We got a note on our door:..."PARKING PERMIT REQUIRED OR YOU WILL BE TOWED!!!! ( Out of your own assigned parking spot, REALLY???)..YOU WILL NEED TO HAVE PARKING PERMIT DISPLAYED IN YOUR VEHICLE IN ORDER… See More >
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                                              misslivelovelaugh

                                              Resident 2010

                                              9/8/2010

                                              The only good thing about these apartments is the maintenance guys. My apartment has roaches, spiders, fruit flies, and i just recently found rat poop in the cupboard. Gross!!! No matter how many time the bug guy comes to spray the house they always come… See More >
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                                                anonymous

                                                Resident 2008 - 2013

                                                2/14/2013

                                                Okay i'm erasing my original post & re-writing, loud kids trampling the gardens are no longer a problem anymore (hooray)they've fixed the landscaping & it looks great. Building 3484 is a quiet community now with a few well behaved children, families & couples. The walls… See More >
                                                  Review Author Icon

                                                  rayjilla

                                                  Resident 2009

                                                  8/18/2009

                                                  The apartments are kind of old fashion. It looks like the walls and cabinets are painted over and over again and There is no A.C. in the apartments. And when it gets hot, those apartments soak up that heat. and opening a window just aint… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Street Parking Available
                                                    Pets
                                                    • Assisted Animal Allowed
                                                      Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
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                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Monthly Pet Rent per Pet: $55
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2 Monthly Pet Rent per Pet: $55
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Maintenance
                                                    • BBQ and Picnic Area
                                                    • Balcony
                                                    • Ceiling Fan
                                                    • Convenient to Public Transportation and Freeways
                                                    • Fitness Center
                                                    • Fully-equipped Kitchen
                                                    • Gas Grills
                                                    • Hardwood Flooring
                                                    • Large Closets
                                                    • Pool
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                                                    Leasing

                                                    The life you love is waiting for you at ReNew Serra Mesa. Come home to large picture windows, wall-to-wall closets, and fully equipped kitchens with abundant cabinet space. Relax at one of the five sparkling swimming pools or fire up the grill at our BBQ and picnic areas. Getting to the beach or Downtown San Diego is a breeze with our easy access to Escondido Fwy, 805, and 163. Less than 15 minutes from the San Diego Zoo, Tecolote Canyon Natural Park, and Mission Trails Regional Park, there s no shortage of recreational opportunities. Location, comfort, and convenience meet at ReNew Serra Mesa.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Trinity Property Consultants

                                                    B+
                                                    B+
                                                    Communities
                                                    163

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 54 number of votes by renters, ReNew Serra Mesa is currently rated 2.8 out of 5 stars.
                                                    ReNew Serra Mesa is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    ReNew Serra Mesa is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    ReNew Serra Mesa is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    ReNew Serra Mesa is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    ReNew Serra Mesa is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    ReNew Serra Mesa is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 75% of their community reviews in the past year.
                                                    Managers have replied within 27 days to their community reviews in the past year.
                                                    Trinity Property Consultants
                                                    Assisted Animal Allowed
                                                    Pet Limit: 999
                                                    Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
                                                    Pet Limit: 2
                                                    Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Monthly Pet Rent per Pet: $55
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cats Welcome Maximum Pets per Apartment: 2 Monthly Pet Rent per Pet: $55
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    ReNew Serra Mesa

                                                    March 2024

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                                                    ReNew Serra Mesa is a 700 - 1,200 sq. ft. apartment in San Diego in zip code 92123. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,300 - $5,225. Nearby cities include Point Loma, Coronado, Pacific Beach, Lemon Grove, and La Mesa.

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