I have lived in The Fillmore Center for the past 4 years. I didn't even want to wait until the end of the month for my lease to be up to get out of there.
Now I wanted to leave my review about my experience there:

PROS:
- The shuttle to the Financial District is a VERY NICE service. The buses are large and comfortable, always on time and the afternoon driver is friendly.
- Apart from the fact that the projects are close by, the location overall is good. You just need to walk on Fillmore towards Geary St and up. It is near the nice shops/ restaurants on Fillmore Street, Sundance Movie Theater, post office, Japan Town, Yoshi's, Starbucks, Safeway (even though it is ghetto), Blockbuster, 38 bus line to downtown.
It is relatively near the freeways (101 and 80) and of easy access.
Club One is inside of the complex and it is a pretty nice gym.
- My building is almost always clean.
- I have a studio. The layout of my apartment is very nice, there is an alcove for the bed, and it is larger than the average studios.

CONS:
- The administration is VERY bad. The staff (from the Leasing Office and Resident Services Office) are not reliable in most cases, and they will never follow through with my requests the first time I ask them (don't get me wrong, I am polite and respectful, and I am not one of those people who keep bothering them for every little thing. I actually avoid contacting them as much as I can). If they are supposed to return a phone call, forget it, I can be almost sure that I will need to follow up 2 - 3 times before I can get a hold of someone. Some of the office staff (most of them, I would say) are also not very friendly and helpful and in many instances disrespectful to the tenants. They are never available or willing to talk to you.
The reality is: THEY DON'T CARE. I believe they are very unhappy employees working in jobs which they hate, therefore they couldn't care less for the customers, which is no excuse whatsoever to perform such poor customer service.
- I actually received a letter from them wanting me to re-sign a 12 month lease at a higher rent than what I am paying (and almost $400.00 more if I go month-to-month), but are advertising the studio NEXT DOOR from mine for $300.00 LESS than what I am paying right now!!! I know that the rates fluctuate, but how can they expect me to re-sign a lease and commit to pay so much more than my new next door neighbor who has the same size apartment than I do'''
- Safeway is very close, however it is a total GHETTO!!! There are a lot of people from the projects hanging out in the parking lot which makes me fell unsafe. Plus the area around SFWY smells disgusting from the fastfood shops. Right after Safeway was remodeled the parking lot was nice and clean, but after a few weeks it was all the same mess again.
- The complex is near the projects so the residents from there as well as homeless people hang around the neighborhood.
- The finishing in the apartment is of cheap quality. I simply gave up trying to fix the closets sliding doors after the 10th time..
- Yes, the building is not safe at all. There were very few times when I had to actually buzz people in, because they usually tag along with other "residents" who are entering the building.
- The underground parking garage is not safe either. By the time I drive my car into the garage and the gate closes, more than 20 people have time to walk in.
- They recently re-did the courtyard. I think they made it pretty nice, but the blue lighting at night.. oh my, what a TACKY thing!!!

Despite all the cons I would have been okay living in The Fillmore Center for a few more months, if it weren't for the terrible, I mean, terrible administration with no sense of respect for the CUSTOMERS.

User Responses
From: kelly.smithsf	Date: 07/12/2007
please beware that all of the positive responses about the fillmore center are from people who work there trying to defend themselves. i don't know 1 person who has had a positive experience with that place. NOT ONE!
From: topfloorbob	Date: 07/19/2007
KELLY !!!! Your hostility is showing again. Several responses in which you claim I work for TFC. I don't. I have rented here for over 5 years though and have enjoyed the place every day. You have also suggested I go find a job, since I seem to have to much free time to respond to the ignorance posted by you. No thanks; I;m more or less retired and don't need any more income. Yeah, it sucks to be you, huh? Collectors honding you for the money you owe your prior landlord, The Fillmore Center. Pay um and they will ikely leave you alone. So, to be clear, I do not work for the Fillmore Center, I'm a retired Morgage Co Executive who can live anywhere I and my wifw=e and little pooch choose, and we picked this place. Of course we checked out the neighborhood and the property before we signed a lease. Prudent, don't you think? Penthouse Bob aka Top floor Bob
From: LANGOSTINOS	Date: 05/30/2009
To Penthouse whatever BOB. I understand that you have a good experience at TFC, I also know that you do NOT work there, and I know that your house must be nice cause i have seen the penthouses at this center. The reason I know, is because the only good thing in my opinion, it is the proximity to Club one. a great health club, wich it is almost free to the people that work for the fillmore center, as it is a discount rate to the people that actually live there. Well, going to this club for 2 years i have had the oportunity to meet quite a few people that work/ed for TFC and trust me. They DO NOT like it.We have also spoke about you, the guy who always reponds to any critic againts TFC. and they make fun of you, and actually this people know you by name and have contact with you and still make fun of you. as a Retired Morgage Executive, i believe that you had good luck with the place, congratulations, but do not think that everyone is wrong about this --------. cause they are not. i have met people that worked for TFC that were told to write good reviews about this place by management. just respect everyones opinion and take care of yourself.
From: nofillmoreeveragain	Date: 09/20/2009
topfloorboob is such a fillmore center suit monkey. how pathetic. there are cars being burglarized literally in front of the fillmore center sales office and one of their suits is on here telling tenants to move out. good business, good ethics, and great plan in a down economy. are you crazy or just a loser? I mean there really is no need to exaggerate how wonderful the fillmore center life is for you. I have lived her for years, too long, but come on moving SUCKS! Who likes to move? It's inconvenient? Especially when you have other more important factors to consider but when those life settles and the time is finally right, EVERYONE WANTS TO MOVE OUT OF THE FILLMORE CENTER. So you love it so much, enjoy. You can watch everyone in their right mind filter in and out of this place, while you rot in your TOPFLOORBOB. Be my guest.
From: Anonymous	Date: 10/04/2009
Hi all, I have been reading some reviews on FTC and prospective tentant by end of this month. I am only hearing negative things about this location which I am unfamilar with the area. I am about to sign a lease in a day or so, however with some of the feedback online, I am considering a second thought. Is M1 building as bad as others? Please advise because I am only one person moving into the apt. Thanks.
From: Anonymous	Date: 10/10/2009
I am not sure which one is the M1. I've lived in the T1 (the tower on 1755 O'Farrell) and I think that is the best one. The Starbucks one is not that bad as well, I have a friend who lives there and she likes it a lot.

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