I've lived at TFC for almost a year. We have a dog and two cats, so when we couldn't find a place that allowed our pets we moved to TFC at the last minute.

It's been... well... a hard year.

We live in a townhouse along Steiner. Love the patio and W/D, but whatever "cement" they built the place with seems to carry sound more than buff it. You can hear your neighbors talking! Also, the first 8 months we had neighbors who thought 4am on a weeknight was the perfect time to blast music. I called Courtesy Patrol so many times to complain and ask them to respond, and even when they WOULD respond and walk by the other apartment (25% of the time) they'd write a report and give it to management who NEVER responded (a Noise Complaint letter to that unit would've been customary for large complexes with good management). Things only got better when those people moved out finally.

Our bedroom windows back up to Steiner, and I'm thankful I was already used to living in sketchy areas before moving here. There ARE shootings nearby, there ARE drug deals at the corners of the blocks, and I ALSO had my car vandalized - from within the gated, NON-public garage!

I had my tires slashed and antenna stolen, and notified management several times in advance that I would be deducting the cost of the repairs from my rent (allowable per tenant rights in CA). I got NO response from my phone calls or emails to the management and contacts at the parent company Laramar... that is, until I got a letter after paying my adjusted rental amount informing me of all the penalties I would pay for underpaying! And this was a matter of a $247 rent deduction. $247, and I pay $2315 a month including my parking spot. Think they could spare a couple hundred to keep a resident they've made $27,780 off of this year happy' Apparently not!

The maintenance request situation IS a joke. The closets DO suck. The doors and the stupid shelving things inside break all the time. I have put in several requests to have our broken shelf fixed, and it's been 10 months... and it's still waiting to be fixed.

I came home one night to a flooded kitchen. Our neighbor's kitchen pipe was backed up that day, so the genious maintenance tech snaked the pipe clear through to our kitchen pipes. He used too much force on the snake from next door and BROKE OFF our pipe. He knew he broke something, and supposedly knocked on our door, but since no one answered he went home for the day, leaving our pipe to spew water and muck every time our neighbors used their sink that day. The maintenance manager had to come out at 9:30pm to fix the problem (great!), and THREW AWAY OUR KITCHEN RUGS when I wasn't looking (not great!). Maybe he assumed I didn't want them since they were soaking wet' Weirdo.

Finally, they DO increase the rent quite a bit when your lease is up. Ours was raised $150/month - not bad by comparison to others - but we're moving out anyway.

The market rent on our floorplan is around $2600 right now. Folks, it's not worth it. Go find a cute victorian flat in a hip area to live in for that price... you'll get quintessential SF funkiness and size but be spared incompetant management, dangerous surroundings and the resulting frustrations of both.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates