Archstone Willow Glen
3200 Rubino Drive, San Jose, CA 95125
408-979-8200  WEBSITE save favorite
AVERAGE RATING
recommended by:
23%

overall rating:
2.6
2.2
2.25 Parking:
3.0
2.95 Maintenance:
3.0
2.95 Construction:
2.6
2.59 Noise:
3.3
3.27 Grounds:
3.2
3.16 Safety:
2.4
2.44 Office Staff:
< | >

Archstone Willow Glen is a horrible place to live

From: -Anonymous-
Date posted: 2/1/2006
Years at this apartment: 2006 - 2006
User Response is available. 1 response
 
First of all don't plan on getting anything thing fixed in 24 hours. Try 6 days with 3 reminder calls. What is really sad is that we were freezing because the thermostat was broken. It was finally fixed thank goodness after 6 days and repeated calls. The assistant manager Kathy is so rude I can't believe it. The pools and spa are occasionally heated if your lucky. I would never live here again. They are the suckiest apartments and customer service I have ever had. When you are a paying customer you expect to be treated with a little respect. When I had a problem to discuss with Kathy she was very hateful and attacked my character. How unprofessional. Live anywhere but Archstone Willow Glen.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: 1234a Date: 06/04/2006
I agree totally, my lease is up soon and the increase is more than 25%
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