I must say that I start this review with a bit of remorse. Up to 6 months ago Archstone Willow Glen was a fine upscale-ish apartment complex. Repairs got done quickly, grounds were kept up with the exception of dog poo everywhere, what did I expect in a complex where there are more dogs than people...
Then it all started.
Archstone Willow Glen has turned into a ghetto. It's not worth it's rates.
Neighbors have ceilings and windows that leak and they get patched with silicone, windows with seals broken don't get replaced, I see the maintenance crews move appliances that work from one apartment to another where they don't... toilets too.
Amenities don't exist, the fitness center does not have a machine that works, the building smells like sweat. Pools don't get heated, hot tub / spas are cold. the business center equipment took almost a year to get replaced even though they didn't work. As of today, they had no coffee cups and the coffee has become laughable, what next, an urn like we used to have for bad cafeteria coffee in college' Parking is rugged with no assigned spots, far more cars than people and far less parking spots than either.
Our privacy gate for cars to go in and out has been broken for weeks left wide open. Mailboxes being broken into. A friend of mine moved in and found awful stains on the rugs... they used to replace rugs, now they don't do anything that remotely suggests an apartment has been cleaned. Cabinet doors are broken.
Rumors abound... their financing arm went out of business. The staff is still wonderful, I give the office personnel props for trying to keep it all together. The maintenance crews do wonders with nothing, but... it still is what it is:
a property on the decline that is falling on hard times.
Stay away, the corporation apparently does not care if the property is kept up or not. My bet is that it'll be sold or at best become a community that allows section 8 housing.
Just my $.02... ask current residents what they think before you rent. I'm counting down the days until my lease is up and I can move up to a shanty town.

User Responses
From: Anonymous	Date: 03/10/2009
It's really too bad. I lived at Archstone many years and saw the same decline. I'm at Fruitdale Station now. The rent is lower and the clientele more sane. The Fitness Center is awesome-it's huge !!! They even have showers and dressing rooms. It's a new complex so it may decline over years. But for now I think I have died and gone to Heaven.

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