Elan At River Oaks
345 Village Center Drive, San Jose, CA 95134
408-428-9200  WEBSITE save favorite
AVERAGE RATING
recommended by:
31%

overall rating:
2.8
3.6
3.56 Parking:
3.3
3.34 Maintenance:
3.0
3.0 Construction:
2.7
2.66 Noise:
3.3
3.32 Grounds:
2.8
2.82 Safety:
2.7
2.69 Office Staff:
< | >

Nightmare when you vacate

From: -Anonymous-
Date posted: 11/3/2009
Years at this apartment: 2008 - 2009
User Response is available. 2 responses
 
All was great when we moved in. Its a bit noisy and you dont get at&t signal inside any of the apartment.Comfort wise its a good apt. But the worst part is when yo move out. Even though our apartment had no requirement of repainting or any sort of extra cleaning, they charged us like crazy when we moved out..It was impossible to get a proper explanation from the staff..I would never move in again if I had to..

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 11/03/2009
same thing happened to us when we moved out...we cleaned like crazy, even rented a steam vac cleaner and retouched the paint... still they charged a lot of things and didn't got our deposit back... we're got so tired of arguing we just let it go... and yeah we didn't have at&t signal inside too...we had to go all the way to the street... we we're at bldg 5 (so that's 335)
From: Anonymous Date: 12/06/2009
Totally agree with this. I had the exact same experience. Although I read this review before moving out of Bldg 6, there's nothing I could possibly do, hiring a professional cleaner didn't help either, cos supposedly I should've "turned in" the receipts to the maintenance offce. What the. They charged us an arm and a leg after move out. I did go over to see what the charges were all about, and the office personnel mentioned that someone would call up, but no one did. What can they explain if half the charges are fictitious.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Calculating the Cost of Moving - Dec 28
   What To Do When Your Landlord Breaks Your Rental Agreement - Dec 28
   Tips for Decorating a Family Room on the Cheap - Dec 28
   Tools for Finding an Apartment Out of State - Dec 28
   5 Overlooked Moving Costs - Dec 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Elan At River Oaks
          San Jose apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif