4501 Snell Ave, San Jose, CA 95136
408-227-2000  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.4
2.5
2.48 Parking:
2.7
2.7 Maintenance:
2.6
2.56 Construction:
3.2
3.17 Noise:
3.0
3.05 Grounds:
2.7
2.67 Safety:
2.3
2.31 Office Staff:
< | >

Kiss your deposit goodbye...

From: renternomo
Date posted: 2/22/2005
Years at this apartment: 2004-01-01 - 2005-01-01
 

Yes this is a nice community and the apartments are large, but management is very rude and slow to repair things.

I actually paid a professional to clean the apartment in order to get our deposit back, we recieved maybe $50.00 and the apartment was cleaner than when we moved in.

Also, in the last few months I had packages accidentally sent there, due to a mix up, and instead of returning them to UPS, knowing full well that my husband and I didn't live there anymore.

They just kept the packages, some for over one month and they made no attempt to contact us at our forwarding address.


Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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