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The Enclave

4355 Renaissance Drive, San Jose, CA 95134
Website
73%
307
Reviews
73%
% Recommended
60%
City Average
10/15/14
Verified Resident

its a Beautiful gated community. Amenities are very good. Gives a resort feeling inside. Communting by public transport is also easy, we have buses and the light rail. The landscape in the apartment is also very good and keeps the house… Full Review ▶

Manager Response
10/09/14
Verified Resident

We have lived here for over 6 years. We keep renewing because of the friendly staff and overall good experience here. I appreciate the upkeep of the complex, grounds, common areas. Maintenance is quick and efficient. Rents do increase every year,… Full Review ▶

Manager Response
10/06/14
Verified Resident

This apartment has turned out to be perfect with one exception: I can hear every step taken by my upstairs neighbors. On top of this they have a child who runs a lot. I've complained and the staff (they are good)… Full Review ▶

Manager Response
10/03/14
Verified Resident

Great long-term staff, lovely pool area. Maintenance does good job of sweeping up cigarette butts and litter. I enjoy the palm tree shaded cabana area the most. The BBQ area is a pleasure to relax in the seating by the fire… Full Review ▶

Manager Response
09/29/14
Verified Resident

The apartments are clean and show well. However the staff are either uninformed about work going on in the complex or will say anything to get you to sign a lease. The office can also be difficult to reach by phone.… Full Review ▶

Manager Response
09/26/14
Verified Resident

It has been really nice for me and my family giving a 'Home' Experience rather than a house. As I am here for the last 3 years I have made some quiet good friends which is tough after you reach you… Full Review ▶

Manager Response
09/18/14
Verified Resident

Safety is an issue, I installed an alarm but still not sure about this community. Maintenance is great, super responsive. Parking, not good,tandem parking is ridiculous, I already hit a pole in the parking garage and had to pay damage to… Full Review ▶

Manager Response
09/16/14
Verified Resident

Just moved here two weeks ago. The front office staff is very friendly. However, service requests take way too long to complete and the front office never answers their phone. The parking garage is also very dark and does not seem… Full Review ▶

Manager Response
09/15/14
Verified Resident

Overall satisfied. It was too expensive to live here. If amenities like a gym are included make into a full gym. Everything else is great. Ohh and dont go on strike again, the replacement staff was rude and hard to work… Full Review ▶

Manager Response
09/09/14
Verified Resident

I like this community in terms of close to offices, stores, bus, rail facilities. If i have any thing to talk to management I don't prefer to go, because they don't communicate well with residents. I would say they should shoot… Full Review ▶

Manager Response
09/03/14
Verified Resident

The enclave is a great apartment complex, it was just renovated and looks great. The apartments have new appliances and granite counter tops that look really good. There is also a couple pools and club house with a exercise room and… Full Review ▶

Manager Response
09/02/14
Verified Resident

It is great to live in this quiet and safe community. Ground parking is convenient. But I do not like the way to swipe card to open the gate. It is very clean around. I think the bump is too high.… Full Review ▶

Manager Response
08/20/14
Verified Resident

I really enjoy to live here. clean area and wonderful pool are enjoyable . really good management. good parking area. Fast and clean maintenance team. clean elevator . only about 2 min. to high way. Light rail station is not far… Full Review ▶

Manager Response
07/25/14
Verified Resident

Overall its good. I am worried only about robberies I hear about, rest is ok. Please work on that part. Please place cameras everywhere, that will boost security. Also, please don't increase rents too much on renewals so that people can… Full Review ▶

Manager Response
07/23/14
Verified Resident

The apartments are small overall compared to the value of the rent and the community feels stifled by rules and regulations. Other than that the apartments are well kept and I feel relatively safe so I'd say I'm satisfied overall. Thank… Full Review ▶

Manager Response
07/21/14
Verified Resident

1) Has been great so far, with no issues...... 2) but recently feels un-secure due to lot many burglary and bike/motor ..cycle car being stolen...... 3) Near trail is good aspect, but same time its open for intruders, any body can… Full Review ▶

Manager Response
07/18/14
Verified Resident

Wonderful serene neighborhood, spacious apartment and lots of storage and power outlets! the property is considerably new and well maintained and lot of open space and greeneries on contrast to today's brand new "Hotel room" style homes... Full Review ▶

Manager Response
07/16/14
Verified Resident

I'm a recent resident, having just moved in in December and I can say that when I first moved in, it seemed like the perfect place for me. Not only is it homey but it was close to my school (walking… Full Review ▶

Manager Response
07/09/14
Verified Resident

So far, so good. I had a stain on the floor and the bathroom was no clean. The stove under the hood had bugs and food there. But other than that, everything went pretty well. The other minor issues I had… Full Review ▶

Manager Response
07/07/14
Verified Resident

The Enclave has been great for my family. With a family of five, it is important for us to live in a community where we feel safe and where we can have a great lifestyle. The Enclave offers that not only… Full Review ▶

Manager Response
07/02/14
Verified Resident

It's been now two weeks since we moved and it has been so far so good. :) We just had an issue with the window and the staff said they will fix that as soon as they contract a company for… Full Review ▶

Manager Response
07/02/14
Verified Resident

Living at the Enclave has been such a positive experience. It is a quiet community, noise is next to non when your doors and windows are closed and if they are open you will hear the occasional train at night. Everyone… Full Review ▶

Manager Response
06/30/14
Verified Resident

Community is nice. Real close to freeways and retail stores. Like the newly remodeled units. Lots of parking outside when family/friends visit. Like most apartments, you can hear the stomping of neighbors above if you live on bottom unit. Full Review ▶

Manager Response
06/23/14
Verified Resident

Overall satisfied with the maintenance staff. Bathroom water outlet was clogged, the maintenance guy fixed it very quickly, fast service. I would definitely recommend this apartment complex to anyone. The management has been really good here since last year after the… Full Review ▶

Manager Response
06/16/14
Verified Resident

It's a good apartment complex, with one awkward problem. The toilets get clogged way too often!! I know at least 2 other tenants who have the toilet problem. The good thing is that maintenance is quick and doesn't complain about it… Full Review ▶

Manager Response
06/16/14
Verified Resident

I have lived here for around 5 year now and i never had any bad experience with staff or neighbors. Friendly staff, Good environment and landscapes - Regular maintenance of surroundings. The Enclave in total Rocks !! Although if the maintenance… Full Review ▶

Manager Response
06/13/14
Verified Resident

I moved in because I liked the location and apartment has a great view of the Golf course and Gaudalupe river. The first 2 years of my stay was happy with the management. But after that things started going downhill, gate… Full Review ▶

Manager Response
06/11/14
Verified Resident

So far staying at ENCLAVE is very good experience. Quality of all interior is really good and the maintenance service is awesome, its very effective. Just one thing I want to call out.. there should be some internal portal to buy/sale… Full Review ▶

Manager Response
06/08/14
Resident

Hi Guys, Enclave recently changed the payment portal & due to some confusion i saw a zero due & eventually missed monthly payment.Will management reconsider the Late Fee. Let me know if anyone has been through this. Appreciate your responses. I… Full Review ▶

Manager Response
06/07/14
Verified Resident

Very quite and clean apartment. The best thing is close to work. The maintenance request turn around time is quick. We find office staff is not responsive when we asked for simple help. We made 4 rounds to office already but… Full Review ▶

Manager Response
06/04/14
Verified Resident

My overall experience living at the Enclave is meeting expectation. The staff is friendly and knowledgable. The community is clean, safe and lovely. Although the noise from the neighbors above and next to my apartment still happen often everyday, the Enclave… Full Review ▶

Manager Response
05/23/14
Verified Resident

We are very happy with The Enclave Apartments! We were very lucky to have found it, it's less than a mile from my husbands work, it's gated and it has plenty to do for me and my son. The staff was… Full Review ▶

Manager Response
05/22/14
Verified Resident

My experience has been poor due to outside interference in the community. The break-ins have disturbed my peace of mind in the community and the lack of security reaction from the management has caused me to consider relocating to a different… Full Review ▶

Manager Response
05/19/14
Verified Resident

I have been living here since 2004 and have gone through different management. This is bar far the best management company. I like the new improved look and it's very queit, relaxful, & peaceful. Management & Staff are nice and understanding.… Full Review ▶

Manager Response
05/16/14
Verified Resident

For the most part it good, but haven't been to happy with all these break in, in car and homes. Something need to be done, has happen to me twice. We need better security or camera, it really need to stop,… Full Review ▶

Manager Response
05/12/14
Verified Resident

It has been a rocky journey but Berkshire has redeemed itself. With the help of Pat Brown alone he has changed my original thought of this community and turned it around. At first I did not at all appreciate the personality… Full Review ▶

Manager Response
05/08/14
Verified Resident

So far, I love it! I live in an apartment but it feels like home. It's spacious, scenic and centrally located to places I like to visit. I think that I have been fortunate in finding an apartment that meets my… Full Review ▶

Manager Response
05/06/14
Verified Resident

A very nice community, people and staff are very friendly. Building is very well maintained and all looks clean. It has been remodeled in the last year and the apparent looks very well inside, all new appliances. Nice and convenient is… Full Review ▶

Manager Response
05/05/14
Verified Resident

I like the community but for one important missing amenity and that is a small designated area(park/swings/slides/sandbox) for kids to play. It will help if management can plan a play for a kids, even smaller communities have kids play area. Full Review ▶

Manager Response
05/01/14
Verified Resident

I relocated from the East Coast where I was a home owner and chose this complex because the apartment felt more like a home with the newer appliances and cabinet work, and of course for the gorgeous pools. It's also walking… Full Review ▶

Manager Response
04/28/14
Verified Resident

so so apartment You dont care about your old residents when they want to lease out . You consider new and old timers and treat them similar. so so apartment You dont care about your old residents when they want to… Full Review ▶

04/28/14
Verified Resident

It has been almost 1 and a half year. I love living here. The response of request is so fast. Staffs are very friendly. I am satisfied for everything except our neighbor TV sound. Our down stair, they TV sound is… Full Review ▶

Manager Response
04/28/14
Verified Resident

Need more safety attention in parking aria. Children should stay off the tennis court as they are just playing and making marks. That is all. kuugtykihgilkkhyugtkglkhgyhtgiyiiyiykhgkkgyhklyhgtykigtikyg Full Review ▶

Manager Response
04/28/14
Verified Resident

The community is aesthetic and quiet. The communal amenity areas are welcoming, spacious, and well kept. Communications from the leasing office is always succinct and timely. Overall, the value of the community is great. I will be renewing my lease here.… Full Review ▶

Manager Response
04/15/14
Verified Resident

Good and helpful staff. Cleanliness of community a big plus. Cindy and Matt were very helpful with the whole move on process. I am very confident that my wife and I will be able to raise our new baby and be… Full Review ▶

Manager Response
04/15/14
Verified Resident

Am happy with the community for its location which is close to most of the office spaces around and few of my friends and my employer recommended me this apartment when i was moved to US . Also satisfied with the… Full Review ▶

Manager Response
04/14/14
Verified Resident

The residents of Enclave are quite, but it seems like that the apartment was not built with enough sound deadening material. what I mean is that the level of noise between floors are extreme that even a someone just walking on… Full Review ▶

Manager Response
04/11/14
Verified Resident

The leasing centre as well as maintenance staff are very friendly and helpful.The renovations done to the apartment and common areas are beautiful.It would be good if the swimming pools were maintenaned at a higher temperature.The neighbours are good and very… Full Review ▶

Manager Response
04/09/14
Verified Resident

A good community to live in, especially with easy access to two freeways, a great market place at a distance of 5 minutes. A very easy access to Gaudalupe trail is a bonus. With the 49ers stadium coming up, it will… Full Review ▶

Manager Response
04/07/14
Verified Resident

Good community but inefficient office staff and poor service. The staff always forgets our service requests and sometimes wasn't able to handle problems, just said, I don't know. And often impatient. Problem is still there even after maintenance . Full Review ▶

Manager Response
04/07/14
Verified Resident

I feel really great living in the Enclave community, it has been a good experience.The parties and celebrations we have through the Enclave management has helped me make friends in community. The amenities are awesome. I feel privileged living here. Full Review ▶

Manager Response
04/04/14
Verified Resident

Since the management changed, I haven't been as happy here. The old staff was more willing to work with me on keeping my rent low and I felt as though they valued my business. The new staff seems more interested in… Full Review ▶

Manager Response
04/02/14
Verified Resident

Everything is great so far except for the thefts and vandalism that some residents are experiencing. These are safety issues that worries me and my wife not only for us but also because we have 2 small children. Thus, I can't… Full Review ▶

Manager Response
04/02/14
Verified Resident

It's like living at a fine resort. Liv is more than just an apartment dwelling. It is a concept that stands out from the first time you tour. There is something for everyone here even if you don't do all of… Full Review ▶

Manager Response
03/31/14
Verified Resident

So far it has been very pleasant, the complex offers a lot of nice amenities, plenty of parking space for visitors, and the staff is very friendly and also the location is very convenient as well. I would recommend this apartment… Full Review ▶

Manager Response
03/31/14
Verified Resident

Nice amenities and a generally friendly staff. Too many section 8 tenants. Non-tenants regularly utilizing common areas such as pools and tennis courts. Excellent value for price and great location. Would strongly recommend community however neighboring apartments have issues. Full Review ▶

Manager Response
03/28/14
Verified Resident

The location is great. The ammenities in the apartment are excellent and makes it feel like an actual home. The staff is great and professional. The community is always clean and maintenance both in the community and your home is fast… Full Review ▶

Manager Response
03/22/14
Verified Resident

I've had a nice experience here at the Enclave.The staff treats me like family.So far it's still affordable, praise God!Staff treated my mom so well, like royalty!The staff loved on her and I so appreciated that!New staff and MGR,I love as… Full Review ▶

Manager Response
03/21/14
Verified Resident

It is great and with the new renovations it is looking much better... you front office people need to be more approachable,and knowledgeable. The new management if a great addition to the property that a we needed. Other then that keep… Full Review ▶

Manager Response
03/19/14
Verified Resident

Good so far . It is been near to work and has shopping places near by. If the rents are in reasonable rates it becomes real attractive. Good so far . It is been near to work and has shopping places… Full Review ▶

Manager Response
03/17/14
Verified Resident

This is a Great place to live.very well kept community ,friendly attentive staff ,I feel very safe here and residents are respectful of one another.Ive lived here for over 7 years and I haven't had any real issues or complaints to… Full Review ▶

Manager Response
03/17/14
Verified Resident

So far so good,I had a few maintenance issues when I moved in and they were fixed promptly. I don't like the limited hours of the gym, it was 24 7 and it became 5am-midnight, I'm up at night a lot… Full Review ▶

Manager Response
03/17/14
Verified Resident

Everytime I renew the lease, the rent increased by a few hundreds bucks. San Jose has no rent control for like within 10% each year? That's something hard to bear abd bothers me. If any other similar deal comes up, I'll… Full Review ▶

Manager Response
03/14/14
Verified Resident

It is good apartment with good neighborwood. Amenities are good. Swimming pool, Gym, Hot tub. I was able to get the apartment on the promised date. Staff are friendly and helpful.It is very closer to my office and take around two… Full Review ▶

Manager Response
03/14/14
Verified Resident

Community looks nice and has great ammenities. The flaws are it lacks security and multiple break ins are reported. The move in process was horrible, the worst I have ever experienced. However, the community seems nice and well taken care of.… Full Review ▶

Manager Response
03/12/14
Verified Resident

awesome, wonderful society and wonderful people in staff. awesome, wonderful society and wonderful people in staff. awesome, wonderful society and wonderful people in staff.awesome, wonderful society and wonderful people in staff. Full Review ▶

Manager Response
03/10/14
Verified Resident

Not happy with the rent increase after living here for one year. My so called reserved parking doesn't mean anything as anyone will park there including maintenance. I've lived here before back in 2001 to 2005. This place was so much… Full Review ▶

Manager Response
03/10/14
Verified Resident

This has been a great place to live. I have been here for almost two years now. Its a perfect location in the bay area. They are very attentive when services are needed and the grounds are kept nicely. I recommend… Full Review ▶

Manager Response
03/05/14
Verified Resident

Mixed. Pleased with current owners, maintenance, and projects to improve community and buildings. Not very pleased and near upset with 10-20% yearly rent increases with little justification to do so. Would be nice to see justification of rent increases other than… Full Review ▶

Manager Response
03/03/14
Verified Resident

Experience would be 5/10. The area is nice, buildings are nice, apartments are nice, amenities are fine, and the grounds are well kept most of the time, BUT lack of security & substandard management needs to be improved. Cars/motorcycles have been… Full Review ▶

Manager Response
02/26/14
Verified Resident

The Enclave apartment is good for me. The location is near by glocery store and restaurants. And the traffic is not problems for me. But sometime i saw some strange people in outside of apartment parking lot at night. I think… Full Review ▶

Manager Response
02/25/14
Verified Resident

I really like it to live in this apartment but I cant affort to pay more every year when I renew my contract., but I really happy to live here.I would stayed in here if I pay less rent but right… Full Review ▶

Manager Response
02/23/14
Verified Resident

Apartment was terrible upon move in date. They needed 1 week to make it presentable. Holes in walls, dirty, not painted, refrigerator off balance, closet doors don't close, etc. then wanted to make me pay extra deposit because my move in… Full Review ▶

Manager Response
02/19/14
Verified Resident

This apartment was very attractive from the start. The leasing office was brand new and very clean. The Pool and rec areas are all brand new and very clean. Everything was ready for me upon move in. The only problem i… Full Review ▶

Manager Response
02/19/14
Verified Resident

I love living here. The apartments are very nice, and the amenities are some of the best I've seen. When I was looking for an apartment, I thought I'd have to settle, but this complex has everything I ever wanted in… Full Review ▶

Manager Response
02/19/14
Verified Resident

Response time is excellent and all team members of Enclave have been great. The little items needed for maintenance have been minor, but quickly responded to. Common areas and landscaping can be updated and more attention on them. Security can also… Full Review ▶

Manager Response
02/19/14
Verified Resident

It is a great community. We have a lot of friends as we have been living here for last 2 years. We are also acquianted to the staff who are very helpful. Also it is close by to my office and… Full Review ▶

02/04/14
Verified Resident

Very nice place to live. Especially our building is calm and quiet. Gives a feeling of home away from home. Would definitely live here longer if not for my requirement for a bigger place. A definite "YES" to all who would… Full Review ▶

Manager Response
02/03/14
Verified Resident

I moved in recently and so far everything is good. Nice neighbors, quiet,quick service response and amenities are great and clean.Office Staff is very friendly and are quick to solve problems. I will definitely recommend this place to others. Full Review ▶

02/03/14
Verified Resident

Appears nice from the outside, but lots of crime goes on inside. Cars have gotten broken into and stolen, despite a fence on the outside. Management gives very little warning when it comes to maintenance issues (like painting garage) and is… Full Review ▶

Manager Response
01/29/14
Verified Resident

Overall I am happy staying at the Enclave apartments but main problem is the noise from neighbors upstairs. Either the ceiling is too feeble or they walk too hard. Either ways it causes lots of trouble and I hope this is… Full Review ▶

Manager Response
01/29/14
Verified Resident

disatisfied with the amount of time there is a notice to enter the apartment for the same routine check. The noise level from upstairs neighbor is unbearable, and rent increases insanely each year. Cabinets and appliances are very old as well.… Full Review ▶

Manager Response
01/27/14
Verified Resident

overall it is very good experience , only bad about the apartments is there are very few wall lights and not bright enough plus the watt o trail is not locked and no access code is required , it seems little… Full Review ▶

01/21/14
Verified Resident

Community is good , the staff is really rude. the previous management was much better although other apartments where i used to live before are the excellent. the staff needs to be trained with customer service training need to learn politeness… Full Review ▶

01/21/14
Verified Resident

Very nice place to live. Feels like home. Nice and clean. Everyone is very friendly. Willing to help you at all times. Waiting for a dog run to take place and a garage sales in the spring and summer to come.Like… Full Review ▶

01/20/14
Verified Resident

Our initial experience was not good because we were given the apartment without having a look at the apartment in which we were going to move.No fireplace which we were promised. But now new management is awesome-new gym, security and pool.… Full Review ▶

01/14/14
Verified Resident

I really enjoy living here. The front office staff is the best and is always willing to go the extra step if needed. If ever an issues with something in my apartment the maintenance staff is quick to respond. I love… Full Review ▶

Manager Response
01/13/14
Resident

I would recommend this apartment to everyone. Since the new management came, the community area really improved. I lived here for three years and I'm really happy to live here. My two daughters bike and scooter around the apartment and they… Full Review ▶

01/13/14
Verified Resident

My experience living at The Enclave is very positive. I enjoy the offerings such as the pools, tennis courts and gym. When I have visitors over, they comment about how nice the complex is the roominess of the apartment, fireplace and… Full Review ▶

01/13/14
Verified Resident

I have had too many problems in the short few months that i have been here. The office is nowhere to be found with my service request and no one will notify you if they shut your water off in the… Full Review ▶

01/13/14
Verified Resident

Community is great and I would refer to anyone whoever wants a peaceful time with all the amenities.Fitness and swimming pools are great and business area gives feeling like starbucks! so good for peaceful time when you want to browse /… Full Review ▶

01/13/14
Verified Resident

I truly love where I live. The community is beautiful, each time there is a small rent increase I see a ton of activity from that. The pool area alone is amazing, I truly, truly feel like I live at a… Full Review ▶

08/19/13
Resident

Gym closes at 10PM now. Full Review ▶

Manager Response
08/05/13
Resident

We lived in Enclave for almost 4 years. We really loved our stay there. Usually in many apartments when there is a change of management things go south. In late 2012/early 2013 Essex sold this property to Berkshire properties. It was… Full Review ▶

Manager Response
07/15/13
Resident

I've lived here for a little over a year now and would stay for another year if I didn't have to move out of state. It's a great complex and the grounds are always beautiful. Whenever I've had maintenance issues, they… Full Review ▶

Manager Response
06/11/13
Resident

The noise level is continuous. They were remodeling the apartment next door (tenants only stay 6 months at a time) and workman were slamming the door every 5 minutes -- all day long. This went on for over a month, until… Full Review ▶

Manager Response
05/04/13
Resident

I just had to write a review in all fairness after reading the other awful reviews about this place. I've lived in many apartment complexes, condos, houses, etc...And I have to say this place isn't half bad. I actually love it… Full Review ▶

Manager Response
03/29/13
Resident

DO NOT RENT HERE!!! ----- ---- IS A 200% PURE- RACIST -----!!!!!WE MOVED IN THIS APARTMENT BECAUSE MY SISTER IN LAW USED TO LIVE HERE. THE FIRST TIME THAT I SAW IT, I THOUGHT " OH WE WILL NEVER GET APPROVED"sO… Full Review ▶

Manager Response
01/31/13
Resident

Berkshire bought this place and looks like they are trying to weed out existing residents. When we signed the lease we were given to understand that we can upgrade from 1BR to 2BR after 6 months. Not only did the current… Full Review ▶

12/15/12
Resident

It is 3 am and we can not sleep. Our neighbors again have a party. One more time, my weekend is RUINED! I am moving out... Full Review ▶

11/24/12
Resident

The apartment itself is pretty good on the inside. I would just say that there are lot of ghetto people here. People sitting on their balconies yelling and screaming like children, like they really want the attention of annoying all of… Full Review ▶

11/01/12
Resident

I stayed in this apartment complex for a year. My overall experience was quite neutral. Moving-in was painless and easy, moving out was more hassle. The good: - Well maintained community - Cheaper prices compared to other communities around - Good… Full Review ▶

05/20/12
Resident

I have been living in apartment complexes all over the U.S for the past 25 years and I can honestly say that I have never heard so many fire alarms going off all the time. It is pretty much every night… Full Review ▶

05/17/12
Prospective Resident

We moved in there because we fell in love with the apartment complex. however, the manager "-----" was rude to us since the first time we spoke to her. after a year of taken her rude attitude she asked us to… Full Review ▶

10/09/10
Prospective Resident

I went over to this property as it was located in a supposedly great neighborhood. As mentioned in one of the previous posts In one of the posts this property's management seems to be mistreating Asians. After touring the apartment, I… Full Review ▶

08/26/10
Resident

The buildings and apartments are lovely, and the grounds are well kept, but the security is anything but secure and the management staff is ridiculously bad. The overall manager is never present and is possibly a figment of the rest of… Full Review ▶

07/29/10
Resident

Just had my move out inspection experience: the guy showed up at my apartment, he was pretty nice. He then walked to the living room, and started telling me there will be a $125 charge if I don't clean the apartment… Full Review ▶

05/07/10
Resident

1- Do not move if you have children, they send notices if you cough, sneeze walk etc 2- Trashy management no decency 3- Some of the filipino Maintenance people are good the rest could care less about your happyness 4- Not… Full Review ▶

04/05/10
Resident

I can't wait for my lease to end. This apartment complex is very nice, but for the price you pay you would expect friendly staff. Security is horrible. The building next door to me has always gotten broken into. We are… Full Review ▶

03/19/10
Resident

I have lived in three apartments in the Bay Area as well as apartments in other regions of the country and have NEVER had a problem with mold until living here. The mold is disgusting and is impossible to get rid… Full Review ▶

03/07/10
Resident

Cons: 1) No security even though it's a gated community. People tailgate and get in and the management is not bothered about it. 2)Poor ventilation and you will see molds in bathroom and living room windows etc. When we moved in… Full Review ▶

02/16/10
Resident

First of all, the carpets were dirty when we moved in even though management insisted they were cleaned. Ended up cleaning them ourselves but I still got a rash every time my arms or legs touched it. We both also had… Full Review ▶

01/21/10
Resident

Many break ins, racist management . If you are asian dont even think about it as they are rude to people and extremely rude to asians. It is managed by nincompoops who absolutely have no idea how to deal with customers… Full Review ▶

01/21/10
Resident

This is the worst apt. complex ever to exist. The management here is laughable, if you can even get through to anyone in the office. Once you sign your lease they will never bother with you again. Service issues go unanswered… Full Review ▶

01/03/10
Resident

I wanted to move here because of the gated community, being by rivermark and supposed nightly security. however last night at 10pm i came home and ended my saturday night this afternoon i went down to the garage to find my… Full Review ▶

09/24/09
Resident

Rent is cheap here. But you get what you pay for. Pros: 1) Interior is decent, with A/C and washer/dryer. 2) Turn around on service requests are fast, typically within 1-2 days That's about it. Now the cons: 1) CHEAP management… Full Review ▶

08/12/09
Resident

I am leaving in this apartment for last 5 months. It has been a pain from the day we moved in this apartment. I am paying a lot of rent for the torture that I am going through. I am on… Full Review ▶

08/10/09
Prospective Resident

I had visited the enclave for renting out a studio. The apartment seemed spacious and had all the needed facilities and the complex seems to be in a safe locality. Though I ultimately selected an other apartment which was much closer… Full Review ▶

07/17/09
Resident

i moved into the enclave back in oct 2008. at the time i was with my ex and we lived in a 2 bedroom. unfortunately we broke up in jan and i was stuck paying for a 2 bedroom place. the… Full Review ▶

07/09/09
Resident

I just recently moved in a few months ago. My sister, brother in law and nephew have lived here for 6 years. My cousin also lives here. I would recommend this complex to anyone. My friend just moved in this past… Full Review ▶

07/06/09
Resident

I have been staying in enaclave for last 2vand 1/2 years in 2-bed/2-bath with a roommate and my stay has been very pleasant. It's a very nice complex for the price we pay. And the staff is reasonably good. Especially when… Full Review ▶

06/21/09
Resident

We have recently re-signed an apartment lease with the Enclave after one year of stay here. Our stay has been very pleasant primarily because the staff here is very courteous and helpful. It has never been a problem getting repairs done… Full Review ▶

04/16/09
Resident

I rented my apartment back in March 2008. I had the pleasure of dealing with Sarah in the leasing office. She was very helpful and made me feel welcome. She toured me through different apartments until I found what I was… Full Review ▶

04/15/09
Prospective Resident

We moved here in 2007-2008. We fell in love with the place and the friendliness of the staff. But boy was I WRONG! That's how they suck you in. When we moved in there were SO MANY ROBBERIES going on in… Full Review ▶

03/03/09
Resident

I have so much mold in my apartment, I get a nice variety of colors, including black which they say is the deadly mold. But Black Mold can be green too, which I also have along with different shades of brown.… Full Review ▶

02/23/09
Resident

Management is only concern for rent on time and very reluctant to provide services. In their website they have shown washroom with glass door installed(http://www.enclaveapartmenthomes.com/) , and yet management is arguing that they dont install them, people install themselves, although i… Full Review ▶

02/17/09
Resident

Ok, you can call me a grumpy tenant here. I moved in to renaissance Enclave last November. Everything is ok until I found out these 2 issues: Noise from upstairs. It is so disturbing. I hear them open and close the… Full Review ▶

02/13/09
Resident

Have stayed here for 2 years, ans i hate to deal with the management. Very very unfreindly, and do go out of their way to make your life tough. A lot of breakins, and a safety is a issue. Though i… Full Review ▶

01/02/09
Resident

I moved to San Jose from Denver, CO in 07 and started in Bld 4. I lived there for 8 months, working from home and adjusting to San Jose. My lease expired and I felt that my time here was well… Full Review ▶

12/03/08
Resident

It's sandwiched between trailer park and low income housing. Constant break-ins to cars and houses!! BE WARE!!! Full Review ▶

07/09/08
Resident

Hi, I stayed here in a two bedroom apartment for the past one year. The stay was overall good. I liked the place because it was quiet and close to my work place. We were two IT professionals working in companies… Full Review ▶

04/25/08
Resident

Overall I have been very disappointed with The Enclave. When moving in, I was thrilled at the beautiful pools, convenient location to work, beautiful new buildings and grounds. But reality quickly set in: 1. First and foremost, the complex is adjacent… Full Review ▶

03/25/08
Resident

I live in the ENCLAVE for 2 years. When I first came here, I was just arrived to the US; at that time I did'n have SSN and credit history. And they told me that my deposit ($935) would be THREE… Full Review ▶

02/22/08
Resident

horrible management and services!!! high crimes!!! many issues with building structure. Full Review ▶

01/28/08
Resident

I have been living at the Enclave Apartments for 4 years now. Since that time my vehicles has been vandalized 3 times. On one occasion my car window was smashed and my engine tampered. That happened in November of, 2006 to… Full Review ▶

01/23/08
Resident

I have been living at the Enclave for 8 years, so I have a lot of experience of living in the Enclave and the many managers and staff that have been here. As others have noted there have been a number… Full Review ▶

12/17/07
Resident

I live on the 3rd floor with very high vaulted ceilings. The smoke detector battery went dead and continued to beep very, very loud. I was unable to reach the smoke detector as it is mounted very high on the top… Full Review ▶

09/18/07
Prospective Resident

They listed an two bedroom apartment on craigslist for $1945 a month and with a 12 month lease, you received the first month free. Well I went in the next day to take advantage of this offer and they claimed that… Full Review ▶

09/18/07
Resident

It's funny how the management tries to draw up "informative" and "collaborative" claims to justify the truth of this place. If you ask me, only the eye of the beholder can tell you the their honest opinion...and that's your tenants! We… Full Review ▶

09/16/07
Prospective Resident

We are delighted to invite you all to a Neighborhood Watch Meeting with the San Jose Police Department Crime Prevention Unit & The Enclave Luxury Apartment Homes. This is an important meeting with the police department representatives to learn about recent… Full Review ▶

08/15/07
Resident

$400/month = $4800/year Would you like to pay $4800 more rent than 2 years ago? If the property manager is reading this, I hope you realize the tenants are not your enermies. We keep you place nice and easy to manage… Full Review ▶

08/12/07
Resident

I have only lived at here for a few months, but it seems like every unforeseen thing that could have gone wrong has in my 6 months here and I have to say that everyone has been so great! When I… Full Review ▶

08/03/07
Resident

Great neighborhood, great service but they have no taste for external paint, and they could stand to spend a bit more on exterior niceties. For instance the touch up paint currently being used is obviously more of a glossy paint than… Full Review ▶

07/24/07
Prospective Resident

My wife and I had liked a top floor bright and roomy apartment and had paid holding deposit for it. When it was about 3 days to move in, they left us a voicemail that the current resident pulled back his… Full Review ▶

07/18/07
Resident

Read the bad reviews. Then, read the good reviews. The bad reviews are detailed. The good reviews are fake, probably written by the staff themselves. They are always lieing and manipulative. Just ask for the police reports on incidents at the… Full Review ▶

07/18/07
Resident

My family and I have lived at the Englave apartments for more than a year and a half. Our experience here has been nothing short of being wonderful. The place is always well kept, request are always made immediately and in… Full Review ▶

07/17/07
Resident

1st I am somewhat confused by these Problems with Management for one of the Resident Specialists goes out of their way to make sure I am ok & We talk all the Time I think that if you take Time to… Full Review ▶

07/15/07
Resident

me and my wife have been here for over a year now and only witnessed more then less great things. Quite, one of the best parking structures from my experience, great staff willing to go that extra step and the people/residents… Full Review ▶

07/08/07
Resident

I wrote a decent review on the Enclave a few months ago. I was there for 2 years and never had any big issues. BUT I've been gone for 3 months and I have not received my deposit. I don't believe… Full Review ▶

06/25/07
Resident

I lived there for over 2 years and never had any major issues aside from the rent being increased 50 percent over those 2 years. What got me was the nickel and diming done to me when I moved out. On… Full Review ▶

06/10/07
Resident

I have lived at The Enclave for two years, in two different buildings, two different floorplans, and under two different apartment owners. When I signed the lease the first time, I leased without having seen the inside of the unit because… Full Review ▶

06/06/07
Resident

I have lived here about a year, and my lease is up next month. I most-likely will renew b/c the place has been really great! Great parking, quiet, close to absolutely everything, and super nice management. They did have one lady… Full Review ▶

05/24/07
Resident

What you read is all true. I moved here because it fitted my budget, but really it is not worth the savings. There is better affordable housing next door. When I signed my lease I was not able to see the… Full Review ▶

05/18/07
Resident

After a week and a half of moving in, Tuesday night 5/15, my car windshield was broken completely. The car infront of me had two big dents on their hood. We were told that more staff was going to be patrolling… Full Review ▶

05/17/07
Resident

When I lived there last year, my car got broken in and it is actually the security guard told me that the same night another car has the same issue as well. When I went to management, they told me they… Full Review ▶

05/15/07
Resident

we moved in 2006, staff was very nice.
"Was". Everything changed in 2007 - its getting bad past few months.

First along with most others, my car got broken into. Office lies and says "it doens't happen". No concern, their like its… Full Review ▶

04/29/07
Resident

We have been living in this place for about 3 months now. During this short time, our apartment was broken into, our car was stolen and I just found that this morning that our other car was vandalized. The apartment itself… Full Review ▶

04/09/07
Resident

The resident serivces staff are extremely rude. Looks like they never learned the words "please" and "sorry" in their life. The don't deserve to be in customer service.

Very bad maintainance. Full Review ▶

04/02/07
Resident

I've been living here for almost three years now (and I am leaving NOW). Cars get broken into all the time.
They supposedely have some security staff people, but we wonder where they are when cars get vandalized.
One night all soft top… Full Review ▶

02/23/07
Resident

Skip to Post move section at the bottom for the most significant part
Pre Move: Excellent customer service and staff was curteous and helpful
Year 1 (2004): Overall went pretty well. Myself and my wife liked it
Year 2 (2005):
. Getting a dish installed… Full Review ▶

02/15/07
Resident

I lived there for 5 long years, and my car was broken into twice, there was some kind of leakage in the walls, and my clothes in my closets were ruined. Not to mentioned, I was hospitalized twice for asthma for… Full Review ▶

02/04/07
Resident

If you get out of this place after your lease is over, forget the security deposit (even partial) being returned. I lived here for just 6 months and lost mine. They would not be interested in talking to you once you… Full Review ▶

02/02/07
Resident

I can not imagine what a stupid book keeper they get. You can find a 5th grade kid to do a better job than her. 1st time you did not give me the credit and when I presented with the bank… Full Review ▶

01/23/07
Resident

Extremely Rude and unfriendly staff.. Dont know who to complain to. I cannot believe they charge so much but are rude to residents.
They will not listen to you. Period. Full Review ▶

01/14/07
Resident

Apartments themselves are fine/nice but dealing the staff is really painful. Everything is broken in the gym. Really unfriendly and uncooperative staff. Will not fix broken stuff and have bad maintainence. Do not sign a long term lease you will regret… Full Review ▶

01/09/07
Resident

My neighbour's windshield was broken badly in the undergroud parking last Saturday evening by some youngsters. Some other cars nearby were also vandalized. Footprints and dents found on several vehicles' roof and hood.
Be prepare to call 911 or 311, and… Full Review ▶

12/10/06
Resident

I have noticed that they are trying to make things right around here. Cleaning and replacing the grose carpet in the elevators was a huge thing. I see they are trying to wash off the walkways by the mailboxes that are… Full Review ▶

12/10/06
Resident

I have lived in this place for 2.5 years. Things have been getting worse and worse. I can no longer sleep because I can here the guy upstaits snore. It is a joke. Don't even get me started on the management.… Full Review ▶

11/28/06
Resident

I've lived here for over a year, and never once had a problem with mold. I turn on my fans when cooking or taking a shower, and open my windows to get some fresh air in. Duh people, ventalate your apartment… Full Review ▶

11/22/06
Resident

To the racist ----- who left the Mexican comment. You just need to get a life. Another thing about your mold maybe you need to ventilate your apartment the mold starts with you!!! Full Review ▶

10/27/06
Resident

They dont seem to pay attention to what the residents want.
They are also renting to a lot of unsavory characters without doing a background check.
Maintenance has gone from bad to worse.
Seems like they will be happy till people start buying homes...… Full Review ▶

10/09/06
Resident

Okay, I have been living here for 2.5 years. I need to move, but I also like the elementary school Kathryn Hughes.

THE GOOD:

The apartments have conveniences like underground parking, elevators, central air and heating and every apartment has a… Full Review ▶

09/20/06
Resident

Poor management, unfriendly staff, not approachable,pain to deal with, poor upkeep of the property,expensive, no value for money.

no resident service, long wait to collect parcel/mail, not pet friendly....



Full Review ▶

09/11/06
Resident

1. Management is very unfriendly one you sign the lease.
2. Construction is very poor, you can hear even the sound of people snoring in above apartment forget the normal walking
3. Crime is too high Full Review ▶

08/29/06
Resident

I lived at the Enclaves for a little over a year and I would have to say that I loved the atmosphere. My apartment was nice, my building was quiet and when I went to sleep, I felt safe at night.… Full Review ▶

08/26/06
Resident

just a correction, your not entitled to 3 times the rent, your entitled to 3 times the deposit. Full Review ▶

08/23/06
Resident

I was awakened by two people running, chasing each other thru the hallways. There were three loud pops which sounded like gun shots. I called security and reported it.

Run from this place!!!! Full Review ▶

08/21/06
Resident

Does anyone know which building the shooting happened a few years back? Full Review ▶

08/18/06
Resident

I lived at the Enclave for two years. I remember reading this board before moving in, and I voiced my concerns to the leasing agent. The agent was aware of the reviews but assured me that most were written by disgruntled… Full Review ▶

08/18/06
Resident

I moved out of this place at the end of May and have never received my deposit back, nothing in writing, not even a call. I called in July because I work in the business and know that I have to… Full Review ▶

08/17/06
Resident

After having my car broken into only 3 months into my lease along with a load of other issues which have still not been resolved...I will not be renewing my lease when it comes up next year. This is a DISGUSTING… Full Review ▶

08/13/06
Resident

We have no cold running water now for two days... I never have it in my kitchen sink. Thank goodness I drink bottled water.

Further, the NOISE with the upstairs neighbors is OUT OF CONTROL!!!!!!

There are barking dogs!!!!

Call & complain and they… Full Review ▶

08/05/06
Resident

Do you want your window smashed by stones thrown from nowhere? Do you want to deal with poker pace staffs and feel frustrated by their lies? Do you want to go to the garage and smell stinking odors? Do you want… Full Review ▶

07/27/06
Resident

I moved into the enclave at the end of 2000 and have bene living there ever since, I have recommended over 18 people who have lived there. I will try and keep this short and to the point.
I used to think… Full Review ▶

07/23/06
Resident

I lived at The Enclave for five years. I was never particularly impressed with Forest City Management, but since the Essex takeover, I realize that hindsight is 20/20.

This new management is a nightmare! Rude. Disorganized. Rude. Incompetant. Rude. Inflexible. Did… Full Review ▶

07/23/06
Resident

Now, I fully understand why some companies will fall apart due to their bad management. How can Enclave staffs be friendly and well trained if they're leaded by a rude, arrogant, non stubborn, and greedy manager! Don't deal with her! Full Review ▶

07/15/06
Resident

Ever since the management changed this place has rapidly been declining. It is dirty loud and unsafe. I am moving out today I am very glad my lease is up, and I refuse to pay an extra $400 a month to… Full Review ▶

07/06/06
Resident

I booked my apartment with them before I drove all the way from Austin. They would not fax me the application forms(after asking them four times) Had to talk to their manager to get a fax from them. I filled in… Full Review ▶

07/03/06
Resident

Reading the reviews of The Enclave have me in shock!I lived in The Enclave for a year back in 2004 and found my stay quite enjoyable.The apartments were spacious and modern and the staff were great.I loved the community parties the… Full Review ▶

06/30/06
Resident

I moved to Enclave in 2003, and was happy with the old management. Since the new management(ESSEX) took over this property, I feel unwelcome home since. There're many houses and cars got broken in recently. Poor management and take forever when… Full Review ▶

06/29/06
Resident

I vacated the apartment back on 4/30 because I bought a house (they were raising my rent of more than $300) and I still haven't received my deposit back. I've called at least 5 times during the past 2 weeks and… Full Review ▶

06/07/06
Resident

These people are always in your apartment doing various inspections, cars are always being broken into as well as apartments. The office staff are complete idiots and argue with whatever you say. I recently gave my notice and one of them… Full Review ▶

05/15/06
Resident

The search of a grand apartment started a year and a half ago....

We found this place called The Enclave...beautfiul apartment community. Gated, tennis courts, two pools, one olympic sized, one regular sized, a kiddy pool, jacuzzi, fax and copy center, beautiful… Full Review ▶

05/02/06
Resident

I just moved in a week ago and I am already very very frustrated.

I signed all my lease papers and after I turned in the inspection report on move-in day I asked what parking space I was assigned to and one… Full Review ▶

05/01/06
Resident

The new management took over and made things worse than before. Yes, hard to believe it could get worse but it has. The level of service has dropped. They are unwilling to keep the facilities clean and presentable. (chipped paint, elevators… Full Review ▶

04/13/06
Resident

I just to live there, but since the management change especially that young girl that she thinks she owns the place, SAD very SAD, Full Review ▶

04/12/06
Resident

SUCK!!! This will be my last year. the new people SUCK BIG TIME. I should of moved when I was. Full Review ▶

03/14/06
Resident

We live in a luxury apartment complex and would like to transfer to an equally well managed complex. After hours of doing research on the internet and visiting numerous complexes, we went to the Enclave to look for an apartment. Mr.… Full Review ▶

03/01/06
Resident

The leasing agent that we dealt with forgot to tell us that a cashier's check was required upon move in. We were moving over the weekend, our bank was closed, and we had just come over 400 miles to be told… Full Review ▶

02/15/06
Resident

THe new management sucks big time.. they havent fixed anythin we complained about.. they have also jacked up the rents and dont provide u the service...they suck big time.. Pls dont move in here.

b Full Review ▶

02/08/06
Resident

A good package of concessions got us into the Enclave in 2004. Everything started off alright, but then things went downhill. The quality of the staff declined. The quality of the tenants declined. Noise can be heard at all hours, the… Full Review ▶

02/06/06
Resident

I have lived in the enclave for quite awhile and it has been steadily going downhill. There used to be a high standard but now that they let in rental vouchers the place isn't safe anymore and we've been the victims… Full Review ▶

02/06/06
Resident

We moved in just before the management changed hands, and there is a major positive difference in the responsiveness of the new management company. Before, there was only one person in the office at a time and if she was out… Full Review ▶

01/22/06
Resident

So, they are trying to get a new image with this "new management" excuse, but it's horrible. I heard that their were some good changes, and I was somewhat excited, but you know what, management may have changed, but the workers… Full Review ▶

01/17/06
Resident

I have been living with the Enclave since Dec of 2004. I used to live on the other side in building 4 but when our 6 month lease expired we wanted to move into a bigger apt. now we live in… Full Review ▶

01/10/06
Resident

My lease expired and the new owners are increasing my rent with almost $400 a month!!!

These guys are not giving any concessions when you renew and will take advantage of you any way they can!

There is no structure in… Full Review ▶

12/27/05
Resident

Essex property management just bought this place.
they are the biggest slum lords.
just expect things to get worse, not better Full Review ▶

12/22/05
Resident

Whoever built this place is an idiot. The boilder is noisy that you feel like living in a Landry with all washer/drier on. The floor is uneven that a drizzle will flood 3rd floor. My neighbor told me the foundation is… Full Review ▶

12/13/05
Resident

Full Review ▶

12/12/05
Resident

not a place to stay is what i would say. The rent damn high. Full Review ▶

10/16/05
Resident

I wrote a long post, but it got erased.

Let's just say...
1) Two mailbox breakins that I KNOW of. They don't tell us this, but I heard from other residents.

2) They couldn't find my UPS package and I had to go back… Full Review ▶

09/03/05
Resident

I have lived here 3yrs. The manager that is in charge of the residential office uses the office personnel to screen her calls and she never returns your calls. The elevators always smell like pee. The hallways always smell of a… Full Review ▶

08/16/05
Resident

i have been living in this apt for almost 20 months and this used to be a very nice place to live and managment used to be very friendly and co-operative but since the arrival of present mangement everything seems to… Full Review ▶

08/15/05
Resident

The managment is horrible now! least co-operative and downright rude.Used to be very nice and considerate but now they dont seem to care about the quality of the serivce they provide.Prices are outrageous .Renewal of lease was a nightmare for us… Full Review ▶

08/12/05
Resident

- Tennis Court net badly broken, badly lighted.
- Horrible, disgusted smelly elevators.
- They say it is a gated community, that's a lie. The gate to bldg 7,8 is always broken. At times, non-resident are freely roaming inside the community.
- Bad parking… Full Review ▶

08/03/05
Resident

very bad management. They dont like to talk to you, help you out. also bad maintenance sinec last year.In bldg-4 (second floor),every day, a dog pisses & it smells bad on the floor & also in the elevator.

maintenance is not… Full Review ▶

07/17/05
Resident

We have been here for about 2 years and I have to say it has been fine. The only issues are:

1) The rent has been a little more affordable with move-in specials and thus attracts all kinds of people to move… Full Review ▶

07/08/05
Resident

there should be people to enforce certain decorum standard in public areas. the worst is the swimming pool. nobody enforces the rules on the wall. some people treat the swimming pool area as their own backyard, and without any respect to… Full Review ▶

06/18/05
Resident

I have lived here for 1 month and I love it!!! If you have been shopping for an apartment in this area, stop at the Enclave. Have you noticed that the leasing agents at North Park and Rivermark are very boring… Full Review ▶

06/12/05
Resident

First of all, I would be wary of any reviews written within a few days of each other..very suspicious!
Well, I think I have to thank this site because I had someone drop out of an apartment because of what was written… Full Review ▶

01/10/05
Resident

I lived on the 3rd floor of building 5 and had a bike stolen from my 3rd story storage unit.
The funny thing is they used a key to open deadlock on door and take mountain bike.

Management said there was nothing they… Full Review ▶

01/04/05
Resident

Very bad manager. Does not talk to you at the time of reneval. Very slow response when it has to come from the management. Full Review ▶

10/18/04
Resident

The doorway is flooding, the balcony is flooding. If you plan to move, make sure you come to see the unit on a rainy day because you have to suffer the whole rainy season for your dillusion on a sunny day!… Full Review ▶

08/18/04
Resident

I have lived at the Enclave for fouryears (since 2000). In that time, I've seen the management change, and not for the better. Nevertheless, I wouldn't let that keep me from recommending the place for a number of reasons.

First, the maintenance… Full Review ▶

07/24/04
Resident

The apartments are among the nicest in the area. The prices are decent, but the leases are horrendous, as you have to renew for another lease at the end of the term or your rates skyrocket.If you don't mind signing year… Full Review ▶

06/24/04
Resident

The Enclave is a great place to live.
I lived there for 2 years and a half and I never had any problems with anyone. The neightbors were awesome, I even made some friends when I lived there. They also have… Full Review ▶

06/13/04
Resident

We miss the old manager the new one SUCKS! Help ME! How do I get out of here! They will not let me out of my lease. The place has gone down hill. Where is the freindly nice people that took… Full Review ▶

05/19/04
Resident

i have just sign a one year apartment with good price. the management called me up two days later, telling me that the unit which i selected had already been rented by other tenant who signed before me. he asked me… Full Review ▶

05/17/04
Resident

I'm trying to get a rental in SF and my agent tells me she can't get ahold of anyone at the Enclave to get my renter history (the Enclave was my last rental)-- needed in order for me to rent. This… Full Review ▶

04/15/04
Resident

This is alful the neighborhood is falling a part. The area is a mess we want to move-out becouse of the managet and office staff but we are stuck in our lease. Everyone is so rude. Do not move in here.… Full Review ▶

01/24/04
Resident

Come visit us! We promise a free swimming pool just in front of your unit even if you live on a 3rd floor unit! You will never want to go to our 2 heated pools because now you can open your… Full Review ▶

01/01/04
Resident

Its very nicely maintained , the apartment is new and rooms are in very good shape.
Management is helpful.
it has 3 spas,pools , and 2 tennis courts
landscape is amazing
I lived here for 1 full year and will cherish… Full Review ▶

12/07/03
Resident

When I first moved in, everything went wrong (puddles in the parking garage, fire alarm CONSTANTLY going off, apartment not clean upon move-in, tires getting deflated in the parking garage, and keys not working on move-in date). And, of course, it… Full Review ▶

11/27/03
Resident

that you don´t live here now. There have been a lot of changes for the worst. I only wish that it was the way the last reviewer explained. Oh well, 4 months to go on my lease and then I´m out!… Full Review ▶

11/26/03
Resident

My wife and I lived at the Enclave for almost 3 years back in the late 90s, a little after the newer apartments were built.

The prices were reasonable, and we had good neighbours. Sure, there were some people who… Full Review ▶

11/25/03
Resident

I know that The Enclave has had problems in the past regarding their management, because I have been a tennant for about 3 years now. Although i have always found their staff to be considerate and friendly. They have always been… Full Review ▶

11/23/03
Resident

So far so good. I have had a good experiance during my recent move-in. THe staff was nice and wanted to make sure everything it went smoothly. Full Review ▶

11/23/03
Resident

is that idiot maintenance guy gonna come on here and write reviews that make everyone think this place is actually comparative to, lets say, Mansion Grove? if you want a raise this is not the way to get it. once again,… Full Review ▶

11/21/03
Resident

We lived at the Enclave for 3 years, starting in the boom summer of 2000. It was fairly priced given the times. We like the Enclave, especially compared to the typical SiV offerings. Amenities like garage parking, storage, A/C, WD sold… Full Review ▶

11/19/03
Resident

I have lived at the enclave for 3 years this December. I have always had my service request taken care of the same or next day. The only rude person I ever encountered was the old Maintenance Supervisor, who is no… Full Review ▶

11/18/03
Resident

I think that the Enclave management keeps posting positive reviews in response to negative ones....there´s no doubt about it and even a dumb kid would understand it!
The bikes and motorcycles that were stolen were locked, so were the apartments that… Full Review ▶

11/13/03
Resident

I moved here from Atlanta three months ago.

The prices in california are crazy, but I am so glad we moved to the Enclave. I have never been treated so well. My apartment is beautiful, the community pools and work… Full Review ▶

10/26/03
Resident

Would the staff keep coming on here to volley back and forth with residents who have the utmost disgust with them? You´re egging them on you know. Anyway, this place does pretty much suck. I´m going over to an apartment community… Full Review ▶

10/24/03
Resident

Response to Deposit problems reply !

The ONLY reason I left is because I purchased a home. I never saw the maintenance techs near the hot tub except to maintain it- the department of health gave a #1 rating -… Full Review ▶

10/24/03
Resident

My friend apartment got robbed one month ago. No wonder, there is mobile house park near Enclave. My friend is looking for a new place. Full Review ▶

10/23/03
Resident

Is it possible those reviews had no merit and were written by some one who does not live at The Enclave.

Full Review ▶

10/21/03
Resident

Since your comment about enclave is so good, why do you move out?? I really wondor your identify. Anyway, the enclave has the most comments in San Jose and the rating is very uncommon (either extremely good or bad).
I really… Full Review ▶

10/21/03
Resident

I noticed some reviews which written in september were disappeared from this website. I am looking for an apartment and have been following this website for a couple of weeks. In addition, those bad reviews that gave The Enclave very poor… Full Review ▶

10/20/03
Resident

If you lived at the enclave and feel they did not give back all that is due, call them.

they were very fair with me when I moved. Full Review ▶

10/11/03
Resident

we get robbed here all the time. if not from the scum on the street its from management on the rents and lack of service. Full Review ▶

10/11/03
Resident

Update: to the wiseguy who says, "if you have a problem - just call them! they're really friendly," I have to ask - are you serious? What would "calling them" yet again achieve that calling them and visiting the office the… Full Review ▶

10/09/03
Resident

Get it straight..this is indded a wow place and truly super luxury.

The maintenance is amongst the very best you can get, very responsive and professional

Very Very quiet with views of the mountains , the only noise is… Full Review ▶

09/29/03
Resident

I was looking in the San Jose area for an apartment and had a good first impression of The Enclave. The staff seemed nice. The grounds were well cared for. Price was ok in the middle of most of the other… Full Review ▶

09/26/03
Resident

The Enclave takes customer service to a whole new level. In a market and surrounding which takes no initiative to improve resident relations, happiness, and overall comfort, The Enclave stands alone.
If for any reason, you feel you have been treated… Full Review ▶

09/26/03
Resident

I love this community! They really work makeing this community a great place to live! Every time you come in contact with a staff member they always fix the problem and go out of there way. I have loved my time… Full Review ▶

09/24/03
Resident

This is the most resident service oriented company - ever .

Please come to the office so that we may help you.

alot of the concerns we can address- the ones that you create on your own we cannot.… Full Review ▶

09/23/03
Resident

There are great residents at The Enclave.

Plenty of people show up at our parties. The fitness center is well used - non of the equipment is ever damaged.

Carrie is very resident oriented and is always willing to… Full Review ▶

09/22/03
Resident

MY COUSIN´S APARTMETN GOT ROBBED 2 MONTHS AGO AND THAT IS SUPPRISE ME BECASUE WHICH APARTMENT YOU CAN FIND AND GOT RUBBED IN FIRST FLOOR.
THE STAFF ARE SO BAD OH MY GOD THE MANAGER IS SO RUDE.
I THINK NOBODY… Full Review ▶

09/05/03
Resident

I am wondering if live at the same complex all the complainers live at. Cats/ dogs foaming at the mouth ???





sounds like these folks are part of the problem not the solution.




<


. Full Review ▶

08/30/03
Resident

You mentioned that you were ´Nationally Honored´ in your field? Name that Honor in which you CLAIM to have received and to which National Entity!

Now, make it good because we will all be checking!

Until then, get down… Full Review ▶

08/29/03
Resident

Seems like there are a bunch of weenies who live there - from the reviews I have read - it sounds like management and Maintenance are getting a raw deal. Security and Gated community are to keep the honest people out.… Full Review ▶

07/24/03
Resident

How should I start this off??

In my honest opinion this place isn?t very good. Whether it?s the ghetto looking individuals who would rather start a fight then say hello or the graffiti scraped into the walls of the elevators.… Full Review ▶

07/16/03
Resident

I have lived here only 4 months and I already want to move out of here. I have had one bicycle and a 2001 Motorcycle stolen right from underground parking spot from this "gated" community. I was really mad when the… Full Review ▶

07/02/03
Resident

I have lived at the Enclave for about 3 years. When I first moved in it was pretty nice. It was very expensive, but quiet and close to work. About a month after moving in, The Enclave had the stupid idea… Full Review ▶

06/30/03
Resident

The manager in the residnetial service is a -------.
They have the most stupid maintenance stuff who is incapable of fixing any thing.

Never rent here again! Full Review ▶

06/14/03
Resident

Now they have a previously fired employee back in the office and a sheetrock installer as a maintenance supervisor? What´s next, another rent increase to pay for all the incompetence? This is sooooo bad! Full Review ▶

05/20/03
Resident

Here´s my experience, from living here for a year:

1) They messed up my move-in date. The place was not ready and there were still people doing clean-ups. Nasty surprise.

2) Because of #1, my rent for the month… Full Review ▶

04/23/03
Resident

Good:
Two Olympic Swimming pools (closes at 10pm), ok gym(i think it´s 24hr)

Near a jogging trail.



Bad:
I shared a room with a roommate and I lived in the smaller bedroom.
Although I have a window… Full Review ▶

04/18/03
Resident

The building is very poorly built. I plan to move out this month. You can do better and the people moving in are a little shady. At time it´s like a scene from Boyz in the hood. Full Review ▶

04/04/03
Resident

All I can say is that the leasing people are nice and very helpful but a soon as there is a concern or a problem the MANAGER will smile at you and then talk bad about you to other residents. How… Full Review ▶

03/14/03
Resident

This is a nice community! You are treated very nice. Things are done right away. The best I have seen! Full Review ▶

02/10/03
Resident

I moved here in September of 2002 and in December of 2002 I received a notice that I owed half of my rent. I thought this was odd since I pay my rent in full every month. It turns out they… Full Review ▶

01/06/03
Resident

I have lived at the enclave for more than two years. During that time all my work orders have been completed the same day, my rent was reduced, and I have not had anything broken into and have never seen any… Full Review ▶

12/13/02
Resident

this was one of the best apartments i lived and will ever live in. they have great floor plans-very spacious, a washer and dryer in the patio, a walk in closet and a big kitchen. i don´t know why i ever… Full Review ▶

11/29/02
Resident

If you´re thinking of moving here, make sure you negotiate a very low moving in security deposit. You are most likely not going to see it back. When I moved out after 1 year they made all kinds of BS entries… Full Review ▶

11/08/02
Resident

I move to the area early 2001, when renter´s market was very tight and to be fair in that time the Enclave was one of the best options available .. It was a difference of ~150 dollars per month between an… Full Review ▶

07/15/02
Resident

I have lived in this appartment for three years.

Finally I moved out and they send me bogus bill of ~1600.00 dollors claiming false charges (such as new painting and new carpet is needed, and several other bogus charges.)
Full Review ▶

07/12/02
Resident

They bumped our rent 150$ to renew for Agust-Feb (was $1600 when we signed 6 mos ago) we?ve never been late, and there are multiple brand new apartment complexes, in better locations, w/actual stores near them, renting for cheaper. Don?t rent… Full Review ▶

07/07/02
Resident


I read some reviews, I am surprised.

I have been here > 1 yr now, and have no plans of moving, near main highways,



clean, nice gym and no problems with neighbours or managemnt, so far so good,



They… Full Review ▶

06/29/02
Resident

I was lured by the move in special in 1998 and live there with a roommate for 1.5 years. Noise is ALWAYS an issue unless you live on the top floor. We had average sized neighbors and we could hear each… Full Review ▶

05/01/02
Resident

These guys are scam artists: they will seize all of your security deposit! They view it as another source of revenue. Beware: the Enclave will charge you astronomical fees for minor repairs, and dare you to sue them to get it… Full Review ▶

03/16/02
Resident

I have lived here since 1999 and have been so insulted by the FREE RENT signs and the fact that they have new tenants move in at $400-500 less than what I had to sign my lease just a few months… Full Review ▶

03/14/02
Resident

I lived there 2 years. At first, everything
seemed nice. Then the summer came, and there
was constant noise from rooftop a/c. You could
not even sleep for an apartment you are paying
$2550! When I complained they basically said
that… Full Review ▶

03/04/02
Resident

- Incredibly Noisy. You can hear every word, noise, or utterance anyone makes. Noise from the roads, noise from the kids playing in the adjoining complex. Noise from the hallways. Uggh. You can literally hear everyone else´s TV, phone calls, etc.… Full Review ▶

02/18/02
Resident

My first comment is in response to a previous post referring to the clientele and Mgmt as ?going to the dogs?. Judging the clientele by the automobiles they drive is quite shallow. Is it wise to drive a $60K automobile and… Full Review ▶

02/13/02
Resident


The people who works in leasing office
are lairs. They are not professional
at all and don´t treat people with
respect. They play phone tag with you
when there is a problem and they point
finger at each other.

Unless… Full Review ▶

02/13/02
Resident

I´m very happy to not be living in this place anymore. The management only cares about the bottom line - MONEY. They´re unorganized and uncaring. It wouldn´t be such a bad place to live if the management team changed.

Has… Full Review ▶

02/13/02
Resident

I have lived here 1.5 years and the clientelle is definitely going to the dogs. Just observe the caliber of automobiles of recent tenents - management is desparately letting anyone in this place now. Rents are so low now that money… Full Review ▶

01/17/02
Resident

My lease will be up soon and I´m planning on moving unless they lower my rent. I´ve been calling around and found a bunch of apartements that are just as nice and about the same square footage, for about 500 to… Full Review ▶

12/09/01
Resident

I´ve been living here 2 years now and as we all know, apartments are renting much cheaper than ever. Most of my friends have been telling me that their landlords aren´t lowering their rent. I thought I would have to go… Full Review ▶

12/07/01
Resident

I have been living at The Enclave for over two years and LOVE every minute of it! I have always been treated very curtiously by the management and have always had any requests taken care of immediately (within 24 to 48… Full Review ▶

11/29/01
Resident

forget all the ------- here on this board, all of them are losers and waiting to get boinked. This place is excellent..High rent who cares, dont wanna live here, move to downtown SJ where the rent is $900 but your life… Full Review ▶

11/26/01
Resident

The air due to locale to a sewage treatment facility is the least of your worries as to whether or not to consider the Enclave. Been here 1.5 years and have had only one ´stink-out´ due to the sewage plant. There… Full Review ▶

11/23/01
Resident

The grammar presented in the listings is really bad. Either you all are idiots or new to the country. The sloppy writing just may indicate a sloppy --- person. And no this is not the management. Maybe they don´t like you… Full Review ▶

11/18/01
Resident

Hi,
We are considering to move in the Enclave. But from map, looks like it is close to sewage disposal. So would someone tell me how bad is the smell there?

Thanks! Full Review ▶

11/02/01
Resident

This is a total ghetto apartment with many rude people in the complex. The walls are paper thin. You can hear the neighbors talking, their children screaming and even when they´re in the bathroom! The management is horrible. I put in… Full Review ▶

10/01/01
Resident

I dont really understand most of the other negative comments here. I think you´ll find with most sites of this nature, your only going to find the people who are dissatisfied wanting to vent.

I will say, the rent IS… Full Review ▶

09/17/01
Resident

I have been living in Enclave for the past
24 months. From what I have understood
from this down market, most apts out there
are reducing rent by a lot to retain
the residents but ENCLAVE does not give
damn about… Full Review ▶

07/20/01
Resident

I moved into The Enclave when it was brand new. The downside was that the apartment wasn´t ready when promised, but other than that my experience was very positive.

The studio is bigger than the 1 bedrooms I´ve stayed in… Full Review ▶

07/11/01
Resident

THE RENT IS HORRENDOUS. LAST YEAR ALONE, THEY RAISED MY RENT FOR TWO BEDROOM BY 60%. THIS YEAR WITH THE SOFTENING MARKET, THEY ONLY LOWERED $100. I HAVE NOW MOVED TO ANOTHER LUXURY COMPLEX ABOUT 10 MILES NORTH OF THIS PLACE… Full Review ▶

07/03/01
Resident

It sucks when you move in or out because there is no place to park your van close to your unit. They don´t allow it parked in the complex.

People dump all kind of trash in trash room.

Mgmt… Full Review ▶

06/02/01
Resident

On the surface, the Enclave looks like a luxury apartment. Unfortunately, having stayed for some months now, I realise this apartment isn´t as great as I first thought it to be. All you read about the bugs, nasty mgmt, poorly maintained… Full Review ▶

06/01/01
Resident

I came from Asia last summer and the Enclave is the first apartment that we stayed. At the time when we signed the lease, the market was steep and the Enclave charged us $2500/mth for a 1-bedroom. The leasing lady was… Full Review ▶

05/12/01
Resident

Having lived here for just over twelve months I can´t wait to move out. I read the previous reviews, and I can´t agree with them more. We too have the little armies of black ants, and have had to put all… Full Review ▶

04/23/01
Resident

I feel very safe living at the Enclave; I guess that´s the best part. Also, I love having my own washer/dryer. All my neighbors are SO friendly, and the resident services office personnel are also friendly. The weight room is tiny… Full Review ▶

04/19/01
Resident

Very poor management. When problems are reported, there is often no response and the common excuse is "we have no record of that". The constuction is attractive, but not solid. Every noise in other apartements is heard in your apartment.
Full Review ▶

01/08/01
Resident

First, nothing here is worth the rent you pay. I looked at them all! So I present this review gagging over the exhorbitant rent I have to pay. HAVE TO - yes. Unfortunately, I moved here and have a commitment.
Full Review ▶

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Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry On-Site

  • Laundry in Units

  • Laundry Connections in Unit

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