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The Park Kiely

355 Kiely Boulevard, San Jose, CA 95129
Website
16%
214
Reviews
16%
% Recommended
59%
City Average
03/29/14
Prospective Resident

I blocked the apt few days back but before blocking the apartment , in their website they mention deposit is 500$, after few days I got an email saying that I have to pay extra 500$ as security deposit and when… Full Review ▶

02/10/14
Resident

We came home to our apartment at the Park Kiely after a long day of work and found sewage a few inches deep in our bathtub and shower and it smells like sewage. Really bad and not cool at all. They… Full Review ▶

Manager Response
01/09/14
Resident

This complex has nice facilities, but the maintenance is poor. They take long periods of time to repair issues, and take multiple requests for follow up. The management has no control over what is happening with vendors on site, and they… Full Review ▶

08/17/13
Resident

This place is awful. The wall is paper thin, you can hear every word from your neighbors. Some neighbors shout overnight and domestic violence does happen often. The management is awful too. Floria, for example, is very rude and impatient to… Full Review ▶

05/02/13
Resident

Stay away as there are Burglary in the apartment and Management is not serious in controlling. Manager says Crime and no address and fails to take resposnibility and address the issue. Full Review ▶

06/08/12
Resident

STAY AWAY FROM THIS NASTY PLACE! CRIME INFESTED COMPLEX, I GOT MY CAR STOLEN FROM THIS SO CALLED GATED COMMUNITY.! THAT S FUNNY COZ THE GATE IS ALWAYS BROKEN AND NON OPERABLE, MANAGEMENT DON'T CARE TO FIX IT. BED BUGS, RATS,… Full Review ▶

06/08/12
Resident

I've been move in here since october 2011 And one day i heard some noise in my kitchen so my husband went into the kitchen searched where the noise came from And u know what ,?!! The rat made a hole… Full Review ▶

03/26/12
Prospective Resident

My wife and I have been apartment hunting for a few weeks now, we've seen many many different apartment complexes and condo/townhouses as well. Most of the people we've met with have been either very friendly or very professional, the person… Full Review ▶

11/15/11
Resident

I have lived here since October 2009. I am moving out next month because I am fortunate enough to be able to purchase a home. The past two years living here has been wonderful. I enjoy my spacious unit (1br w/den,… Full Review ▶

Manager Response
11/02/11
Resident

Don't move in here!! Noisy/Unruly/disrespectful/drunk neighbors (management does nothing about this, besides issuing letters. While I go to work daily super tired from insufficient rest), filthy and smelly hallways (no ventilation), cars are broken into or stolen (all three of my… Full Review ▶

Manager Response
10/24/11
Resident

It is very bad. They try to charge extra money for no specific reason. They do not response quickly for maintenance. Full Review ▶

Manager Response
09/22/11
Resident

This complex is getting real bad. the most amazing thing to me was their pet policy wich restrict most kind of dogs but yet u see all of those breeds living in the complex. i guess it just depends if ur… Full Review ▶

Manager Response
09/21/11
Resident

I lived here. I had bad experience here with management when requested for a service. But the overall environment is GOOD, not so great. Lot of play area and walk area. Big swimming pool and gym. Lot of noise because of… Full Review ▶

Manager Response
08/09/11
Resident

Pros: - Good location. - Closed gated community. - At least one assigned parking for everyone. - Heated swimming pool. - Tennis and send volleyball courts. - Nice park and pond. Other: - Biggest negative point is the management people. -… Full Review ▶

07/22/11
Resident

Having lived here for almost a year I can vouch that it's really not as bad as many of the reviews here say. My interactions with staff have been basic and pleasant. The grounds are mostly well-kept and clean. It's nothing… Full Review ▶

06/21/11
Resident

This is not a fake review written by management. My husband and I have lived here 2 years. We absolutely love it. We live on the third floor overlooking the duck pond with 5 water fountains lots of trees, grass and… Full Review ▶

06/20/11
Resident

Has The Park Kiely kept your security deposit? Did you leave the apartment in clean condition, or better than it was when you moved in? Did you attempt to reclaim your security deposit only to be told "We don't do that… Full Review ▶

05/29/11
Resident

i currently live in one of these "LUXURY" apartments and let me tell you i HATE IT!...the hook for them to get you here is the 99$ deposit that was and is the only time management staff talks to you kindly… Full Review ▶

05/14/11
Resident

Wish there was negative rating ... Park Kiely Management is Horrible and it is unsafe & a noisy place filled with issues.. And remember, several of apartments here have complaints of BED BUGS, which can ruin your mattress , furniture and… Full Review ▶

05/05/11
Resident

i had been having a maintenance issue for over 4 days and still they havent come to fix it! I have been living with a clogged kitchen sink for around 4 days. I havent been able to do the dishes or… Full Review ▶

03/07/11
Resident

My wife and I were newly weds so we were in one of those "rush-excitement" stages of moving out together. After looking into several apartments, we decided to settle into the Park Kiely. One reason why was the $99 deposit. Living… Full Review ▶

01/12/11
Resident

The parking lot is very unsafe due to speeding cars and no speed bumps. I voiced my concern to management about this issue many times and to date they have not installed speed bumps.I dont understand why they dont take the… Full Review ▶

Manager Response
11/18/10
Resident

Take some responsibility for how this place is managed. Most people do not take the time to complain, so those who have certainly cared enough would like to warn renters off. Not everyone is disgruntled. Run your staff more efficiently. Redirect… Full Review ▶

Manager Response
10/18/10
Resident

This was a good place when it was managed by Archstone. The new management built a dog park, which would have been nice if people used it properly during the day. Unfortunately, though it says the dog park is for use… Full Review ▶

Manager Response
10/12/10
Resident

i have been a resident of the park kiely for three and a half years now and i just want people to know this is a nice place to live. it is in a great school district. my kids have there… Full Review ▶

Manager Response
09/23/10
Resident

All the residents who are about to vacate or have recently vacated are requested to post their feedback on the leasing office staff & manager here. That will really help the corporate staff in determining what's going on. Giving feedback to… Full Review ▶

Manager Response
09/08/10
Resident

Writing lie-review is a hallmark of Park Kiely. Shame on you, Park Keily. The dishonest biz practice really make me sick. Full Review ▶

Manager Response
09/07/10
Resident

Park Kiely wasn't TERRIBLE, however, I figure we got what we paid for. At $1200 per month (lease was signed in October 2009), you can't expect much more than the services provided (or not provided). Obviously, they are renovating the property… Full Review ▶

08/05/10
Resident

First of all, I'd like to remind the "nerd" (word used with respect) tenants, who stick their heads in books or in front of computer monitors, to be full aware of this early termination trap. I am also soliciting suggestions for… Full Review ▶

Manager Response
07/31/10
Resident

this link is broken. Full Review ▶

Manager Response
07/13/10
Prospective Resident

I think this apartment community is lovely. The staff is so nice and polite, and whenever I have had any issues they have been so quick to respond and take care of me, which is huge for me and my family.… Full Review ▶

07/12/10
Resident

I've lived in a number of apartments and complexes during college and graduate school, and The Park Kiely Apartment complex has to be the WORST place I've ever lived in! -APARTMENT: When I was first showed the apartment to be rented,… Full Review ▶

Manager Response
07/12/10
Resident

There are so many problems with this place I don't know where to start. First, don't be misled by the leasing office! It is the only thing in the complex that is well kept! The buildings are old and have endless… Full Review ▶

07/08/10
Resident

The Park Kiely is a great place to live! I moved in here mid May and have not had one problem. TISH is great, she helped me with my lease and all the paper work and was extremely nice, polite and… Full Review ▶

06/24/10
Resident

This has to be worst Apartment Complex I have ever lived in. All because of the Manager and the freaking bookkeeper. It seems she only cares about her own people ( if you lived there before you know what I mean… Full Review ▶

Manager Response
05/28/10
Resident

I stayed here for 5 years and had automatic rent payment setup. I left the apartment in the mid of the month after giving 1 month notice. I forgot to check the rent payment which happened at the start of partial… Full Review ▶

05/25/10
Resident

i have lived in this community for 3 years now and i am very happy to say that i resigned my lease. thanks so much to the leasing staff javier and tish for the excellence in the service they provide me… Full Review ▶

Manager Response
05/01/10
Resident

Welcome to Park Kiely where you have a luxurious apartment, a wonderful gated community, two swimming pools, a park with ducks and even a playground..... What's wrong with this picture??? Park Kiely SUCKS!!! The luxurious apartment complex has asbestos and when… Full Review ▶

04/27/10
Resident

I was looking for a safe and clean apartment to stay after a nightmare from Calwestern in sunnyvale ontario dr.(Lots of bugs and (cars:mine and roomates') got stolen/jacked several times.) Anyway, Park Kiely never have everything ready. It's always this under… Full Review ▶

04/01/10
Resident

When the community is still "Archstone San Jose". The customer service is much better. They come to fix your problem after one call. After it is transferred to "Park Kiely", you get lucky if they come within one week and after… Full Review ▶

Manager Response
03/22/10
Resident

This is one of the worst ran apartment complexes I have ever seen. The staff here is useless. I attempted to move out of my apartment early, while my 2 other roommates would continue to stay on the lease until the… Full Review ▶

Manager Response
02/11/10
Resident

management does not give a damn to your interests. They create the amenities that ppl cant use. you can play billiards only in office hours! used to have 3 Tennis courts but always poorly maintained. Now they made a Futsal and… Full Review ▶

01/31/10
Resident

I have been here over 2 years and love this place. I have neighbors who have lived here nearly 10 years and love it. The place is constantly getting better. I wish I could be a 7 year old living here… Full Review ▶

01/28/10
Resident

I do not know what this hell hole was like under the old management, but if it has improved any under the Park Kiely name, I cannot imagine the condition it was in before. First, the quality of construction is absurd.… Full Review ▶

01/15/10
Prospective Resident

I am not a tenant already renting there, I am an applicant and was totaly frustrated from the get go. I left $99 deposit for 72 hours to hold a 1br, 1ba apartment I kind of liked but was not sure.… Full Review ▶

12/30/09
Resident

I was lured to these apartments based on one big factor: the indoor corridors inside each building for safety reasons. The doors to each building are locked, so the idea is that you won't get crazy people entering the building and… Full Review ▶

11/20/09
Resident

1. they raise up monthly rent a lot if you renew lease. Monthly rent becomes more than what a new tenant pays 2. if you move out, they only return you very small portion of your deposit No matter what, they… Full Review ▶

10/16/09
Resident

The park Kiely wasn't a bad place to live. It was an apartment so I got the typical apartment noise, bad parking etc. Their maintnance was average, pretty much everything was average about it. The staff wasn't the friendliest, and ----… Full Review ▶

10/03/09
Resident

I had studio there for 8 month , first moved in have to fighting for my own parking spot ,every day have different car park on my spot , complained to manager , they told me need 2-3 month to fix… Full Review ▶

Manager Response
09/27/09
Resident

The people who live @ Park Kiely are ghetto. Rent is cheap and they take anyone. There is so much trash everywhere, dog crap, shopping carts on the premises and 1/3 of the people have laundry hanging out their windows and… Full Review ▶

09/23/09
Resident

Always noisy, always filthy. Management su*#@s - they do not respect tenants at all. Btw, management staff is changing every month. Privacy... Staff can open and enter your apartment without your permission and do whatever they want. My wife was sleeping… Full Review ▶

08/05/09
Resident

After my lease was up on my Downtown loft, I decided to view some options for a new place to call home. My buddy refered me to The Park Kiely and kept raving about how happy he was. When I would… Full Review ▶

08/04/09
Resident

The Park Kiely has the most helpful employees and the best deals for an apartment. Any questions I have or any issues that occur, they always continue to help me and exceed my expectations. All my friends are amazed with how… Full Review ▶

07/18/09
Resident

The worst apartment complex in San Jose. When it was Archstone it was horrible but tolerable and now its Laramar and it totally sucks... I just moved out, thank god but it has been hell trying to connect with the company… Full Review ▶

07/11/09
Resident

I remember when i moved in the leasing agent was a guy named Brad and he was so nice and charming. He would always help me with everything and the service was great. Now that I have been here a few… Full Review ▶

05/27/09
Resident

They are expensive for which you get rude and lazy answers. The stupid lazy fat women sit at the resident services office are very rude and it is waste of time talking to them and getting your work done. don't be… Full Review ▶

05/05/09
Resident

This appartment building is run by idiots. Everytime they are bought out (which is every 3 months) they act like everything is upside-down. I am out of here as soon as the lease is up. My fiance has been trying to… Full Review ▶

03/12/09
Resident

I just wanted to say that this apt is not worth the money at all!! Full Review ▶

03/07/09
Resident

Recently they change their management team, it's the worst team I ever deal with. We signed the move out notice at the leasing office by end of Jan and plan to move out by end of Feb, one of their staff… Full Review ▶

03/03/09
Resident

This the worst complex we have ever seen. Dirty,smelly,extremely noisy place!!! Full Review ▶

02/05/09
Resident

Management sucks, property sucks, security is worthless. They lock all the entry-doors, it is horribly inconvenient to go home when grocery shopping; hands are all full and you have to fiddle with keys to open up the entry way to the… Full Review ▶

02/04/09
Resident

if you have any other choices go there first. Full Review ▶

01/19/09
Resident

Anyone who knows anything about this place, knows how horrible it is. For current residents getting ready to move or those that will be moving in the near future, Why the hell should we have to pay LARAMAR for cleaning apartments… Full Review ▶

01/11/09
Resident

For those of you who delight in assuming that all positive reviews are from staff, please get a life. Please accept that other can have a good experience even though you didn't. I have been here two years and am enjoying… Full Review ▶

01/07/09
Prospective Resident

That i live here. want to visit? Full Review ▶

12/27/08
Resident

As a young couple about to have a baby, my husband and I moved into the Park Kiely (formerly Archstone San Jose) lured in by the promise of newly renovated apartments, and the close proximity to my husband's job. Right off… Full Review ▶

12/24/08
Resident

Me and my boyfriend have been with Archstone SJ (former name) for 2 years before the property was moved to new management. Before, we used to be happy and satisfied with the unit, the surroundings, the management was so respectful and… Full Review ▶

12/17/08
Resident

I agree that the management is not as good as the previous management, Archstone, but overall my experience at this complex was great. It was probably because we were the loud tenants of our building. There were nights when we would… Full Review ▶

12/15/08
Resident

Don't move in to this TRAP... really it is very bad and i never experience this kind of issues problems i faced here. They would not listen you and you have to listen what they said. Full Review ▶

12/13/08
Resident

This is a worst appt to stay. Specifically both the new management is unprofessional and irresponsible and don't take actions in timely manner. Atleast the Archstone management was better(they are also not good but compare new management they are better).Parking always… Full Review ▶

11/14/08
Resident

I have been staying in this Apt for the past six years and I found this a safe and good place. They maintain the apartment well, I think the new management is as good as the old management, I did not… Full Review ▶

10/16/08
Resident

Hi! This place was portrayed as very family oriented and all. Especially because a lot of Indian families live here with children playing in the play yard. BUT the reality lies somewhere else. I dont know how the old managment was,… Full Review ▶

10/05/08
Resident

This apartment is terrible. The situation become even worse after Kiely took over. There are lot of error on the monthly bills; and I see the cost of utility keep rising ; The entrance of gate 4 has been dirty as… Full Review ▶

09/19/08
Resident

i'be in there for almost 6 years whene archstone manage the place let me tell u it's the best evere but whene the park kiely take over it's nightmare,nothing done in time plus the place it's never clean not safe any… Full Review ▶

09/11/08
Prospective Resident

Due to mismanagement,the car parking space allocated to me since day of join was allocated to new or other resident. This had resulted in contention for parking between 2 for several days.One day i had noticed that my car 2 tyres… Full Review ▶

08/05/08
Resident

My wife and I have lived here for almost 3 years and it has been a truly pleasant experience. The landscape is very nice, 5 swiming pools (maintained and cleaned daily), exercise room is awesome, they recently added more equipment (and… Full Review ▶

08/05/08
Resident

This place is horrible, don't believe reviews by staff, which is against the rules of this website as well, they also stupid enough to post photos of "model" apartment which they demo when you come in! Parking sucks, place stinks, nothing… Full Review ▶

Manager Response
07/02/08
Resident

Dunno where to start and end my frustration at choosing this place to rent. I am living a "nightmare in hell". I think that even living in the "projects" would be more pleasant than this place. To start with, this is… Full Review ▶

06/27/08
Resident

This place is a total dump. Lease, which is not provided to tenant until move in day, reveals in small print )that the complex contains Asbestos, Toxic Mold, & Lead Paint. A trifecta of toxicity. External premises are not properly maintained… Full Review ▶

06/16/08
Resident

The trash overflows every week. There is never enough dumpsters and so trash gets blown all over the place. When they give you a tour they make sure not to take you on certain sides of the building, but once you… Full Review ▶

03/31/08
Resident

In general the apartments are nice. When you sign a new lease , leasing office folks are good. After that they dont really care for you, in fact they treat you like a criminal( atleast thats what I felt). If you… Full Review ▶

02/09/08
Resident

I lived in Archstone San Jose Apartments for a year, when i did move out they charge me out expensives for painting which is unreasonable and they are rude and stupid Full Review ▶

01/21/08
Resident

At least once or twice each week, we have a rude awakening to landscaping cutting down trees and mowing at 8AM. We work and go to school so we take advantage of having one or two days out of the week… Full Review ▶

12/31/07
Resident

While, I've never experienced any safety problems at Archstone I still think you should stay away. The third day I lived here there was a storm and my ceiling cracked open and water poured everywhere. I called then resident services and… Full Review ▶

12/26/07
Resident

Oh, how I wish I had read these reviews before moving in here. I've lived in many apartment complexes before, and I've never lived anywhere this filthy and never complained this much and been ignored this much. First, there's duck poop… Full Review ▶

11/28/07
Prospective Resident

A neighbor pointed me to this information and I like the sound of it: Monday, October 27, 2008 from 6:30PM - 7:30PM at 1243 San Tomas Aquino Rd, San Jose, CA 95117, Community Room of West Valley Branch Library. Join your… Full Review ▶

11/02/07
Resident

We moved in last year hoping that the Archstone would be a nice place to live. Boy where we wrong. We figured that since the rent is $1200 we would if anything get good customer service, it never happened. Management is… Full Review ▶

10/21/07
Resident

We got our final apartment bill from Archstone San Jose and what a rip off it is! Carpet cleaning - $70 Apartment Cleaning - $89.10 Prorated Apartment Painting - $225 and some other crap. The carpet cleaning I can understand, but… Full Review ▶

09/26/07
Resident

When I moved in to Oakwood, as this was formerly called, in the fall of 1993 this was a hip place to live. It was primarily corporate housing and the tenants respected each other and the fact that this was not… Full Review ▶

09/21/07
Resident

The state of California has sued one of the nation's largest public apartment owners, alleging it improperly removed asbestos-contaminated building materials at a nearly 1,000-unit San Jose complex. The infractions have put workers, residents and the public at risk of inhaling… Full Review ▶

09/11/07
Resident

My fiance' and I moved out on our own last may planning to go to school in the fall, looking for a quiet atmosphere which will allow us to do our studying. We were expecting Archstone to be a "Quite and… Full Review ▶

06/03/07
Resident

I have stayed in 5 apartments at various states in USA. This is far by the worst apartment facilities I have stayed. They have method of taking for ride. Out of 2 my parking lots I was given one parking lot… Full Review ▶

05/11/07
Resident

And still living here at the date of this post...

Its a crap apartment, in a crap neighborhood, with crap management. If I would have had more than 1 day to find a place back in 2005 I might have found somewhere… Full Review ▶

05/02/07
Resident

Before moving into this complex , I considered myself quite smart and not the one who gets carried away by the BS. I will try to be short and precise and tell you about things that swung me to sign the… Full Review ▶

04/27/07
Resident

We had a break-in a few weeks back and the attitude of the management is shocking. They just say that the tenant is responsible for their losses. Don't we all know that already. They are not even willing to acknowledge that… Full Review ▶

04/23/07
Resident

In summary I had worst time living here.

Maintenance is Very poor. Maintenance staff don't fix anything, you need to beg then to do so and they have loads of attitude. My sink flooded 3 times and they took forever to fix… Full Review ▶

04/05/07
Resident

I tried to pay my rent online, as I usually do, but was informed that the access had expired when I tried to log in. When I called, I was informed that as of yesterday (6/27), Archstone no longer owns the… Full Review ▶

03/24/07
Resident

We were about to sign the lease today. However, thank GOD that we didn't. The agent who were "helping us", was a jerk. He acted like we should beg him for a shelter. The entire community is too noisy to even… Full Review ▶

02/07/07
Resident

Hi, lived here for almost 2 weeks. My opinion of the place is that the people in the leasing office are incompetent. They try to milk you of any money possible and lie to you about the going rate when it's… Full Review ▶

01/20/07
Resident

They charge you for fresh paint service whenever you move out!! no matter how good a job you keep your house clean.
I lived there for 1 year. The management was horrible. The Resident service takes break for MANY hours, like 11:30… Full Review ▶

01/19/07
Resident

Many Archstone Apartments are nice................just not this one!!!!!!
Nice leasing office....crappy apartments!! I saw a model of an apartment for the 763 sq.ft, however the day I actually received my keys to my apartment, I almost cried. Didn't look anything like the… Full Review ▶

01/17/07
Resident

I moved out 1 month ago and cleaned the place inside out, now they sent me a check for cleaning the apartment and paining which is not legitimate at all according to CA tenant's law. I am thinking of taking them… Full Review ▶

12/26/06
Resident

I have lived in this place for 1 year. Such an horrible place to live in.Its very old building and the duck pond sucks.Be careful while moving out of this apartment because they charge u more for cleaning and all other… Full Review ▶

09/28/06
Resident

Buildings are generally in good condition, but the service quality is extremely low. Management is incompetent managing such a big complex, accidents happen very often. If you are living there, make sure you don't lose anything (key, parking sticker, pass, plastic… Full Review ▶

08/16/06
Resident

i've lived here for a year and i am ready to get the hell out.
archstone has a potential to become a great place to live but somehow the management don't care to strive that way.

-filthy apartment units
-limited parking spaces. no guest… Full Review ▶

08/15/06
Resident

I've lived here for 4 years. 1 year in the small "bungalow" style units and the last 3 in the highrise style. I agree with the parking issue - it's ridiculous. But this is a huge complex on a street that… Full Review ▶

08/02/06
Resident

This place is most horrible place I ever lived in. The apartment complex is dirty and old. The maintenance is horrible too. They dont fix anything, and they give you an attitude if you ask them to come back and fix… Full Review ▶

07/31/06
Resident

one of the worst places i've lived in, especially for one that is supposed to be "luxury living" with such high rent. Maintenance is slow and incompetent--don't know how many times they need to fix something to get it to work… Full Review ▶

07/25/06
Resident

I think the problem is its size. It's just too big of a property. The staff are nice but they always seem to be busy.

I had to wait a long time just to renew my lease... but it's not all their… Full Review ▶

07/21/06
Resident

I too will be moving out as soon as my lease expires. This is truly the worst experience in apartment living I have ever had. I agree with all of the comments and have to add that it took the management… Full Review ▶

07/05/06
Resident

We have lived here for 10 months now and the amenities that the ads and leasing agents talked up in order to get us to move in are bery rarely provided. I.E. the pool heater did not work for four full… Full Review ▶

07/04/06
Resident

Management of this complex is taking steps to convert the complex to condominiums. As part of your lease, you will be required to sign a sheet ("Notice of Intent to Convert") indicating that you are aware of this and, if the… Full Review ▶

06/19/06
Resident

I lived here from March 2003-May 2004 and liked it very much. The apartment was nicely kept, the grounds were beautiful, and the staff was very friendly. Yes, they will tow your car if you park where you aren't supposed to.… Full Review ▶

05/31/06
Resident

I rent a 3bed/2bath apt with 2 other roommates. Our apt itself is nice and roomy and we are happy inside it, but the rest, basically sucks...read on:

This place advertises having parking spots available for residents as well as prices to… Full Review ▶

05/24/06
Resident

Wow is there a lot to say. Let me start off by telling you that the rent was reasonable--I was paying $910/mo for a studio which is hard to come by in San Jose. The main pool was okay and the… Full Review ▶

05/01/06
Resident

DO NOT RENT HERE!!! We moved in here march 2005 and are planning to move out soon.

Neighbors especially the tenants above us are very noisey. Despite giving several notices they go on making noises, kids jumping and dancing all the… Full Review ▶

04/26/06
Resident

ive taken a tour here and realized i would get lost if i decided to live there. i take walks all the time, but living there would make me hesitant in walking becuase its just too big!! they have i think… Full Review ▶

04/21/06
Resident

Archstone is installing cameras, hiring a new security company and is doing backgrond checks on new residents. Give them the opportunity to improve. Big properties are hard to manage, management needs help from residents to quickly address problems and correct issues.… Full Review ▶

04/13/06
Resident

the wierd thing I see about these reviews is that the people who hate the apartment complex have been living here for 3 years?anonymous?or even 13 years. if all I read on this site is true how do these people live… Full Review ▶

04/12/06
Resident

I lived at the complex for appx. 13 years, was a good place until it sold to Archstone Communities. From there it went downhill fast, loss of amenities, loss of 24 hour security,raising rents, poor staff, slum lords, mold growing in… Full Review ▶

04/12/06
Resident

All those who left bad reviews are 100% correct.
On top of those it has new problem now. It's been suspected of housing prostitution and illegal massage businesses. Search for "Archstone San Jose" on google news and you will see find the… Full Review ▶

03/06/06
Resident

Very inconsiderate people management is very very very terrible...maintenance request will take up to 5 days before they can fix it...they said that they guarantee u a peace of mind its all a lie...will post u obscene notice by ur door… Full Review ▶

01/26/06
Resident

Lived there for a year, VERY UNSAFE! Management doesnt care! STAY AWAY! Full Review ▶

01/18/06
Resident

I am sending Archstone a copy of this letter tomorrow:

We are residents here at Archstone Apartments - San Jose from September 2004 till the present. As tenants I have a couple concerns I’d like to address. When we first moved in,… Full Review ▶

01/02/06
Resident

after reading these reviews I didnt even want to go there but for the school district thought I would look at it.The apartments are old. THe one I got has old but working appliances and for the cupertino school district it… Full Review ▶

12/13/05
Resident

The only thing i can say about this apartment is nightmare.We find it from the web because we move to san jose from other state .This is the only one can do credit check through internet.
When we got here 10 days… Full Review ▶

12/08/05
Resident

I lived here for a year and I never had any bad experiences. My neighbours were quite and I never heard and noise from them. The walls being paper thin? I don't think so, where I live now I can hear… Full Review ▶

11/17/05
Resident

We moved in few months ago and all is fine. We requested a replacement carpet and they did just that.

So far all complaints have been addressed promptly. It is not the best apartment there is, but it is in the Cupertino… Full Review ▶

11/06/05
Resident

Seemed attractive from an outside perspective: only $99 deposit, five pools, duck pond, park setting, gated community, etc. Four of those pools didn't work for the 8 out of 10 months that I've lived at Archstone. Brad, one of the staff,… Full Review ▶

10/09/05
Resident

Not only do prostitutes live here, but the management sucks and the grounds are never kept up. Last night, for instance my friend was walking to my car and stepped on a cement screw that went through his shoe and into… Full Review ▶

10/02/05
Resident

The staff there are just to torture you
The don't help to resolve problems and just create new problems for you.
I rented for 3 years cuz too lazy to move and I'm not there most of hr time.
Full Review ▶

09/20/05
Resident

i lived in these apartments for over 3 years, we had many problems while we lived there, such as ants, rodents, people dumping garabge on stairwells, we had many problems with the apartment it's self, we had to call out maintance… Full Review ▶

09/18/05
Resident

I understand that most people who write reviews, do so because they have a negative point of view or experience, it's only natural. A friend of mine just moved in this weekend. From outward appearances, it is a very nice family/professional… Full Review ▶

09/09/05
Resident

I have just moved in 3 weeks, 2 cars window was broken (my house only has 3 cars!!!) ALL MY UNDERWEAR was stolen!!! The thief just took my underwear and left other clothes in the laundry. This is a HORROABLE apartment!… Full Review ▶

08/22/05
Resident

reported prostitution to management. didn't care as it was a SJPD matter. they don't care as long as tenants pay there rent. prostitution still exists and nothing is being done about it until you see it on the news and in… Full Review ▶

07/28/05
Resident

LOTS TO SAY
WHAT I SAY WON'T EVEN SCRATCH THE SURFACE OF ALL THAT IS WRONG AT THIS APARTMENT COMPLEX... Full Review ▶

06/29/05
Resident

Trash in apartment corridors, not cleaned up after days.

Ants in apartment during summer and fall times.

Dye in lint holders in laundry rooms. Full Review ▶

05/29/05
Resident


PROS

Very nice landscape with cute little duckies hanging around the pond. Main pool is decent and main office staff seem to be quite nice. My two bedroom apartment is also a good size for its price.

CONS

I just moved in this… Full Review ▶

05/19/05
Resident

When I was there, there were multiple reports of car break-ins including my friend's car. They sent out a letter asking everyone to make sure gates are close, but my parking gate was broken for months.

Also, remember to return your… Full Review ▶

04/10/05
Resident

After I moved out of Archstone SJ, I noticed lots of rodent droppings underneath my couch. I wouldn't recommend people move in the apartment. Full Review ▶

04/02/05
Resident

I got into this hell's workshop just on the belief that Archstone Management was great and since they own many properties. I was shell shocked to get a two-bed with den with an awful carpet full of red and pink stains… Full Review ▶

03/09/05
Resident

I have been in this complex for nearly 10 years and it is a patch on what it used to be. Management only care about getting the rent but won't lift a finger to improve the quality of the property. Gates… Full Review ▶

03/01/05
Resident

The management of this apartment complex discriminates against the tenants on the basis of their national origin and language. The management creates unbearable conditions for those tenants who are not able to stand up for themselves. I am going to file… Full Review ▶

02/10/05
Resident

Oh the apartment is so very bad. When we got our new apartment, we were given the worst carpet ever. I wouldn't like to live in a home where we cannot even walk. We were issued coupons for the carpet cleaning.… Full Review ▶

01/27/05
Resident

i lived there for 2 1/2 years and i moved out recently . I cleaned the apt ,repainted etc. But still they gave me a penalty of $165. I hated it.

Horrible people. They try to dig money out of you.. Full Review ▶

01/24/05
Resident

This place is the worst apartment complex I have lived in. The management sucks and the office employees don't know ----. Full Review ▶

01/01/05
Resident

Parking management was the worst. It's tough to have a visiting friend. So don't be suprised that if your parking place is occupied by someone else. Who want to pay a extra parking just for occasional use? Full Review ▶

12/22/04
Resident

I have a the most dreadful experience with this complex ever. After my car was towed after one week, I had to threaten moving out to at least get the manager to agree to pay half the tow bill. Security claimed… Full Review ▶

12/03/04
Resident

Thank god you have a month to decide whether you want the apartment or not, the place smelled to high heaven, the elevaters where like death traps, the carpet leading to the apartments looked as though thay had'nt been cleaned in… Full Review ▶

10/16/04
Resident

apartment are horrible...had to fix my frige for four times and still not fix...mgmt sux...manager terrible...over all rating 0 Full Review ▶

09/22/04
Resident

The Management of Archstone is the bottom of the barrel kind of group. Since we moved in we have been met with nothing but resitance to the lease we signed, when we only wanted to pay rent and sleep here. Is… Full Review ▶

09/22/04
Resident

DO not rent here if you want to be treated like a 2 year old by the manager! do not move here if you want to be lied too! if you want to get west nile virus yes move here the… Full Review ▶

09/20/04
Resident

Reading Recommended-YES-opinions is almost entertaining. Most of the people with positive opinions are pleased with the smiling staff or telling the story of renting management is a business... cheap rate can't complaint. Ok, you don't live with those smiling staff and… Full Review ▶

09/16/04
Resident

I am living in this apartment from 3 years. THe management is to worst that one cannot even imagine how the staff are. They even properly dont know about the typical rent rules.Residential services are toooo worse.Anyone dont respond immediatly. Full Review ▶

09/14/04
Resident

this place has become a hell hole, once was a nice propoerty now it's just a mess. it used to have nice landscaping now it is ruined due to crap gardener's that start chopping stuff down at 6:30am!!! not laughing honest,… Full Review ▶

09/02/04
Resident

- clogged bath tubs
- undesirable smell in hallway and apt.
- gates/remote always broken
- expired elevator license (more than 2 yrs.)
- dreadfully incompetent staff
- very offensive display of confidential notices(overdue/eviction notice posted infront of door instead of sending in a concealed… Full Review ▶

08/09/04
Resident

the last comment that was put on here has got to be written by a employee of archstone san jose!!!

This place has gone to the dogs, management don't give a care about you, they are more intrested in your money,
it… Full Review ▶

06/18/04
Resident

Draconian in their dealings with tenants. Fined $50 if your check clears 24 hours late. Given eviction notices on the first contact--under 10 days. Brushed off by staff with "just follow the lease." comments Full Review ▶

05/28/04
Resident

The landscaping is well cared for, the pools are well clorinated, and for the most part the external view is pleasing! To bad that's the ONLY thing pleasing about this place!!! Noise complaints go before deaf ears, tenant work orders merely… Full Review ▶

05/23/04
Resident

I've Been here for five years now, and I am completely satisfied with these apartments. I read over most of these complaints and most of them are obsurd. One guy was complaining about ducks!!! Come on now. Dont choose the apartment… Full Review ▶

04/07/04
Resident

Note that both a judge and the City of San Jose seem unimpressed (to say the least) by how this complex is run.

Not too much to add to this "review". The other posters are NOT all whining nuts!

From the local San… Full Review ▶

03/07/04
Resident

I´ve lived here for about a year and a half. This is my second apartment as they gave me a good deal on a larger place when my original lease was up.

The apartments really aren´t THAT bad. I moved… Full Review ▶

02/09/04
Resident

i still maintain that this complex is fine. sunday i told the people at resident services my dishwasher was broke. i cam home today at lunch and it was fixed.

i´ve lived in many different apartments, and i must say… Full Review ▶

02/02/04
Resident

i read the last comment, the tenant has only been in 1 month!!! and i bet it wasn´t even a tenant that wrote the statement, try a leasing agent or even management!!!!

anyway i would never recommend this property to… Full Review ▶

01/27/04
Resident

I don´t have any of the complaints that others here seem to have. I moved into the San Jose Archstone in December after the Santa Clara units were sold. To be honest, I´ve been really happy so far.

I have… Full Review ▶

01/08/04
Resident

I will for sure move out when my lease expires.

Reasons:

1. Terrible management, parking spaces are all messed up. I have an uncovered parking spot far away from my apt. No visitor parking at all.

2. The… Full Review ▶

01/05/04
Resident

Hello Guys,

I am living in his community and am very seriously considering to move out by the time my lease expires.

Here are some issues that I faced that every prospective tenant should look into.

1. Parking:… Full Review ▶

12/31/03
Resident

There are perticularly few annoying things.

1. You can find non residents in the swiming pool and Gym

2. Gym equipments does not get repaired for months.

3. Big kids play football on the lawn and hit several… Full Review ▶

12/18/03
Resident

I have been living here for the past 4 months and I am waiting for my lease to expire so that I can move out.

First let me start by saying some good things (since there is little to say):… Full Review ▶

12/15/03
Resident

I currently live here and let me tell you management is the worst. It?s so bad I had a couple of neighbors just leave with out paying and fulfilling their leases. The main reason was because management never helped them out… Full Review ▶

11/15/03
Resident

I stopped by Archstone one sunny afternoon, and to be honest, I was truly impressed....the outsides of the buildings looked good, the model I saw looked good. Heck, there was even a sparkling pond with ducks swimming lazily on it.


Full Review ▶

10/16/03
Resident

My fiancee and I have had the WORST time living here. Once our lease expires in January we are moving! Sure the place may look nice and all but believe me, it´s not.

You have the trash from the Casino… Full Review ▶

10/07/03
Resident

One should consider renting somewhere else. Archstone may seem to be an apartment for the upscale, considering the amenities and flashy-looking offices. However, after living here for about 10 months now, we feel that this apartment does not offer what it… Full Review ▶

10/06/03
Resident

You can witness in here that Archstone people are posting comment on their own properties!

They say they´re the best bla bla bla and bla bla bla.

This comment is typical from Archstone brainwash! And of course even if… Full Review ▶

09/28/03
Resident

I?ve had a terrible experience with Archstone in my short 1 month stay there. The only good thing that Archstone offers is the "100% satisfaction guarantee" if you want to move out within the first month. They should rename it the… Full Review ▶

09/02/03
Resident

i have been here 3 years and have finally had enough of everything!! what a joke!!!

1) they will kiss your butt until they have your money and moved you in, don´t expect the same --- kissing!!!

2) They… Full Review ▶

06/25/03
Resident

i´m near the end of my contract here and i´m well on the way out!!!!
The managemnet of this place has gone down hill.
i could list a whole load of things that are wrong with this place but it would… Full Review ▶

06/25/03
Resident

i had a real good giggle at this comment, please do not take any notice of the comment.
i have had many good encounters with the property manger Gina, she is very well mannered, very friendly and always has a genuine… Full Review ▶

05/02/03
Resident

I lived there for three years and one month I was late on the rent by two days and they started eviction proceedings. I ended up paying for their legal fees to file the eviction.

In addition they ripped me… Full Review ▶

02/28/03
Resident

We lived at this complex for a LONG time, but certainly not because we loved it there.

As another poster here noted, inertia played a part. San Jose?s rent control laws also enabled us to ride out the insane rent… Full Review ▶

02/19/03
Resident

Thanks to the rude, un-caring staff, horrendous parking or lack there of, noisy and rude neighbors, weird odors and unsecure surroundings, we will never rent another Archstone apartment again. I´ve never dealt with a staff so rude or inattentive. Parking? What… Full Review ▶

02/13/03
Resident

-Rent´s too high
-After your Exit they will rip u apart like anything and next time u will wonder if ever to stay at any Ashton place property.
-Having stayed for 3 years and they charged me 2000
Full Review ▶

02/08/03
Resident

they try to rip you off at every opportunity. they dont pay the referral´s properly, try to be politially correct etc....money oriented..certainly not people friendly! Full Review ▶

02/03/03
Resident

I handed over the apartments in a very good condition, still they charged me for Carpet
cleaning. I employed professionals to clean it. Still they said it is their policy to
clean it once it is vacated. Ridiculous.
Moreover the repair… Full Review ▶

10/09/02
Resident

I just read the previous reviews and can agree with some of the information. Some of it is plain mean.

1. There is a problem with guest parking. Guests have to park on the street.

2. Geena is the… Full Review ▶

10/06/02
Resident

Our community manager Gina is a real B*tch. If you want problems and rude behavior come live here. She is real trailer trash and belongs on South Park. I haven´t met one person that lives here that finds her agreeable.
Full Review ▶

10/01/02
Resident

I lived here for more than 1 yr and found that the staff here is very rude and they don?t listen to anybody specially (Manager Gina). Me and one of my friend moved out of the same type of apartments (in… Full Review ▶

09/26/02
Resident

How do you like unfulfilled promises and lies? If you do, Ashton Place is the place for you. They will sell you anything that you wish to hear.

We were promised 2 parking spots. Now, we have 1 parking spot… Full Review ▶

08/09/02
Resident

1) Extremely bad management... No proper answers are given for most of the questions asked. Property Manager just sucks.
2) Water goes off for more than 24 hours with no alternate arrangement. Since it was a weekday, many had to take… Full Review ▶

07/31/02
Resident

I was a future resident until the management decided to get greedy. The worst and the most lying kind of people I am yet to met and all this for a few extra bucks. They dont even know whAT THE RENT… Full Review ▶

07/30/02
Resident

constant problems with rats, plumbing, and the management. worst place to live.
DO NOT RENT HERE!!! Full Review ▶

07/29/02
Resident

1. Today there is a water shut off. Started yesterday at 2pm till 5pm on Monday .. Management always blames the county when in fact they don´t maintain they pipes as they are supposed to. For 27 hours the water is… Full Review ▶

07/19/02
Resident

Ashton Place offers good deals to newcomers. But for old residents they don´t give that deal at the time of renewal. They charge at least $200 more from old residents than newcomers. They don´t have a definite policy on it, and… Full Review ▶

06/07/02
Resident

The management staffs of this apartment complex are not honest at all. They lied to the future resident for the price and condition of the apartment. Even the managers are helping the employees to lie.

I am sure they could… Full Review ▶

05/28/02
Resident

my apartments door was broken and things are stolen from my apt. but managment takes it easy and asked me inform to police and security. I suprised to see how they reacted on this incident. I am not sure all the… Full Review ▶

04/12/02
Resident

Ashton place doesn´t have any guest parkings. They have 1000 tenants and no guest parking. If you park in the future parking, your car will be towed away. These people tow 6 cars a day from ashton place. Someone has to… Full Review ▶

02/21/02
Resident

The apartment is close to shopping. Has a tiny tot-lot and a walking trail which add to its worth. Leasing agents may be a little arrogant but I they do listen to the resident. Would definitely recommend for families to move… Full Review ▶

01/17/02
Resident

I´ve been living here almost 3yrs and let me tell you it was a nightmare. There is so many of reasons that you shouldn´t move to Ashton Place.
1. Loud noise from tandents
2. Kids running up and down like crazy… Full Review ▶

12/28/01
Resident

I´ve lived in Ashton Place for 3 years. Sure, you have to return every key and card that htey issue you or they charge you $50 each time. But my unit is good size (1 bedroom 750 ft2), relatively quiet and… Full Review ▶

12/06/01
Resident

I got ripps off for $300

because they cliam for keys and stuffs

at one time only

you can not return it later they said
you only can return it during walk off
only


Full Review ▶

11/19/01
Resident

This is in regards with my HORRIBLE experience with Ashton Place, a property managed by Archstone in San Jose CA.
I had put forward my complaint to an Archstone Customer Service representative on 17 Nov 2001.
I had opted… Full Review ▶

11/07/01
Resident

I lived at this property for over 3 years and enjoyed my stay. The rent market has gone up, up, up,... and then downward. I would have liked to have seen lowered rents, but this is a business. I think people… Full Review ▶

10/30/01
Resident

I have lived at Ashton Place for 8 years. The complex just finished a three year renovation and even though the construction was inconvenient the property is now more beautiful than ever.

SCG/Archstone took over the property 5 years ago… Full Review ▶

10/19/01
Resident

i have lived in the complex for more than 6 years it was better when owned by a private party and maintained by r&b realty.under that regime they did not raise your rent the full amount of 8% if things needed… Full Review ▶

10/11/01
Resident

I have lived in Ashton Place for three months. I am very pleased with the facilities, the staff, and surrounding neighborhood. All the residents communicate and spend alot of time together, its like a big family. Ashton Place is over 25… Full Review ▶

09/26/01
Resident

I´ve been familiar with Ashton Place for the past 2 years.

1) Service - it is certainly better ... than what it will be in future !

2) Referral bonus ? You will find mention of it in their… Full Review ▶

09/14/01
Resident

Generally was a very nice place to live if you don?t mind the fairly high rent. Staff was quite helpful. Grounds were very nicely maintained. They do have 1 deceptive part of the lease. They assured me that after the intial… Full Review ▶

05/01/01
Resident

Ashton Place is worst Apartment Complex in San Jose, dont move here at all.
It is my personal experience. Full Review ▶

04/18/01
Resident

I lived there for 5 months.
The only plus - big and nice territory.

Onebedroom in December, 2000 - 2000$. In April, 2001 as I know - 2100$.

But overpricing is half a problem. The worst thing - their… Full Review ▶

04/12/01
Resident

The complex is nice, especially if you have children as there is lot of room for them to play.

The rental staff and the residential services people suck. They are arrogant while talking. They try sleazy tricks to extort money… Full Review ▶

03/17/01
Resident

I liked this complex b´cos it´s quite and has a nice ambience with lots of open space, trees, pond and a good Gym, 3 Tennis courts. The reason I like it more is you can spend your free time walking inside… Full Review ▶

02/08/01
Resident

I´m living at this complex now.

It is nice and okay as long as you are generous and rich.

CASE 1:
If you want DSL Internet connection from a company other than what they provide, they will charge $150… Full Review ▶

02/08/01
Resident

Um, duh. The theme of these and all Silicon Valley reviews is, we gotcha! What are you going to do - a roof over one´s head is a basic human necessity. Apartment management is in apartment management heaven - an oversupply… Full Review ▶

01/15/01
Resident

Overpriced, shoddy repair services, noisy maintenance, and rude rental office people. The very nice looking rental office is nothing but a facade for a run down complex. Parking is hard to get even with assigned spots. No guest parking really. They… Full Review ▶

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