San Jose,CA

Mar 5, 2013 - -Anonymous- said:
I have just moved into this complex so this rating is for the leasing office staff, move in, maintenance, , and general first impressions. Office staff: I met with Neil who spent time talking with me, finding out what I was looking for, etc. he showed me around the property as well as the apartment's model. Neil is very friendly and knowledgable and overall excellent ...Full review of Archstone Willow Glen

Mar 24, 2013 - -Anonymous- said:
Apartments are nice, but there is so much more to just looks. I think there is nothing left to say about parking...it is an problem. There is supposed to be a guest parking area, but it is always taken by the same cars. You wont be able to have friends/family visit without enough notice!! Another thing, maintenance is very slow. I have reported issues to management hoping for a ...Full review of Monterey Grove

Jan 24, 2012 - -Anonymous- said:
the staff are not helpful and a pain to deal with. They lack communication and issue letters that are threatening but in fact it's their own mistakes because they do not look into the files. Poor management of the staff. Because of the fast turn over of management..... they messed up, and cannot handle efficiently the needs of the tenants. ...Full review of The Carlyle

Oct 18, 2012 - ruelmaka said:
I was surprised abt how huge my sec dep was decimated to. From $500 to just $111. They charged U for cleaning the apt and shampooing the carpet, which is okay. What I dont get is they will charge U the full amount of paint for simple touch-ups which I think shld be the responsibility of the management. Joel (one of he property managers), told me that rhe place shld be in its prior ...Full review of Waterford Place

Apr 15, 2013 - milindsona@yahoo.co.uk said:
Unethical Rent policy: I had a very bad experience with Countrybrook with their 3 day pay or quit notice. During december, i received the rent statement at the end of the month due to holidat period. And i sent the rent payment check on time, but they did not receive it on time, and they charged late fee of whopping $50. this is understandble. During the month of March 2013, i ...Full review of Eaves San Jose