Archstone Santa Clara formerly Estancia Apartments
1650 Hope Drive, Santa Clara, CA 95054
408-969-0364  WEBSITE save favorite
AVERAGE RATING
recommended by:
25%

overall rating:
2.7
2.8
2.75 Parking:
3.2
3.16 Maintenance:
3.2
3.15 Construction:
2.4
2.36 Noise:
3.5
3.45 Grounds:
2.9
2.94 Safety:
2.6
2.61 Office Staff:
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Expect to owe ridiculous fees when you move out

From: josh5252
Date posted: 10/2/2009
Years at this apartment: 2009 - 2009
 
Apartment itself was fine. The problem was with the office. I got a notice one day (on a Saturday) saying I owed $3.12 and if it was not paid by the next day I would be served with an eviction notice. $3.12 of course was because their office calculated the pro-rate wrong.

I was there for a grand total of 3 months and they somehow managed to charge at move-out $100 for cleaning, $60 for carpet cleaning, and $167 for painting. This is completely ridiculous. I put no pictures up or anything like that.

Noise: This is under the airport flight path. Even worse was my downstairs neighbor (on 1st floor, I was on 3rd) who had all kinds of guys over fighting and slamming doors. She called the police a couple of times. The sad thing was that she was living there with 2 kids in a one-bedroom with all these violent, loud guys coming over at all hours.

Safety: Parking gate was broken for 5 weeks. Non-residents are swimming in the pool with their clothes on and management doesn't care.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
2 of 5
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