Some of the downstair units have ceiling fans installed in the bed rooms. We cannot sleep at night during summer because the downstairs run the fan and the fan makes big noise. We complained the situation to the temporary manager, who was assigned here recently, but the manager is very rude. She told me she cannot do anything about it. When I tried to convince her that it's their responsibity to resolve the issue, she just hung up the phone without saying anything. I called back again to ask her why she hung up the phone before the conversation is finished. She said she had said good-bye. I told her she did not say anything, then she said "good-bye" and hung up the phone. What a rude manager she is! She is not willing to take care of any resident issue.

Therefore, I called the property management company for the issue, and fortunately, their maintenance guy, Paul, reacted very quickly. He fixed the problem right away. I am satisfied with the maintenance, but am very disappointed to the temporary manager.

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