This one word succinctly describes the various facets of this property.
The customer service is downright rude. The wood work in the apartments is shoddy to say the least. The parking situation is horrible and the heating and cooling are defunct. Put all of them together and you get the perfect hell.
I have lived here of 12 months, so my experience are not based on one time occurrences but of events that reoccurred time and again.
The lady at the leasing office Ferzana is smug, would be least affected by your pleas of help. A friend of mine was late in his rent and mechanically on the 6th day they put a fine of $50, which no one in the world can convince them to take off. You can be in on time 11/12 time, but if they catch you late once time, Gotcha!! is all they have to say. This is just one of the way these folks go beyond their call of duty to NOT help you.
The parking spots are as hard to find as are the good thing in this apartment complex. Most complains invariably end with a shrug indicating the dismissability of their particular take on the subject. You will get a parking violation for parking your car, front outwards, has anyone heard of that!! Welcome to Windsor Ridge.
Posit the Woodwork: the drawers are rotting in the framework. This insures a thriving bio experiment in just a week on keeping food in them. Good luck on the science project. The same is the true about the bathrooms, where fresh laundry turns on to smelly moister laden heap in no time.
The purported heating vents are there to bilk you in heating bills, with no hint of heating (Summers will take care of that). And no matter how much you keep your crappy den clean they will take the entire deposit (hey, some ones gotta feed the kids).

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