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Sofi Thousand Oaks

491 W Gainsborough Rd, Thousand Oaks, CA 91360
(116 Reviews)
$2,948 - $5,082/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bath w Den

1 Bed, 1 Bath | 1,000 sq. ft.

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1 Bed 1 Bath w Den Slider

1 Bed, 1 Bath | 1,000 sq. ft.

$2,996 - $5,082

See Floor Plan Details

2 Bedrooms

2 Bed 2 Bath

2 Beds, 2 Baths | 1,100 sq. ft.

$2,948 - $3,841

1 Available Unit

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2 Bed 1.5 Bath

2 Beds, 1.5 Baths | 1,050 sq. ft.

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2 Bed 1 Bath

2 Beds, 1.5 Baths | 1,050 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bed 2 Bath

3 Beds, 2 Baths | 1,340 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

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Sofi Thousand Oaks Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021

11/2/2021

If you truly want to live in a smoke free apartment building, do not move here. You will experience no only cigarette smoke smell, but marihuana smell. If you care about your health or your familyā€™s health, find another complex since management don't seem toā€¦Ā See More >
    Manager

    11/4/2021

    Sofi Thousand Oaks
    Hello, and thank you for taking the time to share your review. We're sorry to learn about your negative impression of our community and team, as we strive to provide all our residents with a comfortable environment. Please feel free to reach out to our office if you have any additional questions and we'd be happy to assist you. Sincerely, Kathleen J., Community Manager sofithousandoaksmgr@cushwake.com
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    3/14/2021

    Where to start with this place! This is not a safe building. My car has been vandalized twice and sofi has taken no measures such as installing security camera's. I was met with no compassion or real help and told I can install my ownā€¦Ā See More >
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2018

      8/19/2018

      currently looking for places outside of Las Vegas but close to family in Oxnard. My fiancĆ© and I visited yesterday during the cookout, we enjoyed how friendly the staff was. The guy chilling Alex really connected with my fiancĆ©. Bianca from the office was playingā€¦Ā See More >
        Manager

        8/24/2018

        Sofi Thousand Oaks
        Dear Resident, thank you for the 5-star review. We are glad that you have enjoyed seeing what Sofi at Thousand Oaks has to offer. We would be honored to have you and your loved one as residents.
        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2018

        8/18/2018

        I love the community because it was fresh, friendly and inviting. The Leasing Team Bianca and Ashia invited me to the Sofi Cookout event they had today, I was greatly surprised of how many people showed up at the event. I was greeted by otherā€¦Ā See More >
          Manager

          8/24/2018

          Sofi Thousand Oaks
          Dear Resident, Thank you for the 5-star review. We are so happy you are enjoying your stay thus far and took the time to join us at our community event. We hope to see you at many more! Welcome home!
          Review Author Icon

          anonymous

          Resident ā€¢ 2018

          8/14/2018

          I have enjoyed living at Sofi for the past year and a half. They have a lot to offer Gym, Business Center, Heated Pool. I like to stop in the office and get a cup of coffee on the weekends when I'm off its niceā€¦Ā See More >
            Manager

            8/22/2018

            Sofi Thousand Oaks
            Dear Resident, Thank you for choosing Sofi at Thousand Oaks. We are glad to hear you are enjoying our many amenities. We hope to continue to deliver 5-star quality service to you and all of our residents!
            Review Author Icon

            anonymous

            Resident ā€¢ 2011 - 2017

            4/27/2017

            Living for 5 years in this community, Archstone, IMT and now SOFI probably the worst so far. Current management completely useless and helpless, raised rent to usurers levels and no way to even talk about negotiating. Mostly the apartments and ameneties not worthy forā€¦Ā See More >
              Manager

              12/27/2017

              Sofi Thousand Oaks
              Dear Resident, thank you for reaching out. We've recently made staffing improvements and we'd really appreciate the opportunity to address any remaining concerns you may have. Please take a moment to call our office at 805-497-7848. We value your residency and would love the opportunity to keep you as a resident. We hope to speak with you soon.
              Review Author Icon

              Tom128

              Resident ā€¢ 2014 - 2016

              11/17/2016

              DO NOT MOVE HERE!!!!!!!!!!!!!!! WORST IDEA EVER!!!!!!!!!!!!!!! Rude staff condescending management. She is completely unhelpful and unprofessional!!!

                Review Author Icon

                anonymous

                Resident ā€¢ 2012 - 2016

                12/21/2016

                A new company (Pacific Urban Management) just bought the property. The new manager is patronizing toward the residents. They refuse to plunge a clogged toilet or repair a garbage disposal without charging a fee or requiring the resident to do it themselves. Smoking is allowedā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015 - 2016

                  3/10/2016

                  IMT Thousand Oaks is the premier apartment community in the beautiful city of Thousand Oaks. When I arrived for my tour of the community, I was immediately greeted by the Leasing Agent Jennifer. Luckily Jennifer had a one bedroom available to show me, as Iā€¦Ā See More >
                    Review Author Icon

                    Gustavus76

                    Resident ā€¢ 2015 - 2016

                    3/9/2016

                    I've lived hear for about a year now and I love the community. Great access to area parks, shops, freeways, etc. The office and maintenance staff are always ready to help and respond very quickly. I highly recommend IMT.ā€¦Ā See More >
                      Review Author Icon

                      Resident 190057

                      Verified Resident ā€¢ 2015

                      10/11/2015

                      We saw several apartments and our search narrowed down to IMT. The staff at the front office was able to evaluate our needs and recommend an apartment available. We liked the place and moved right in without any second thoughts. It has been great soā€¦Ā See More >
                        Review Author Icon

                        Resident 188529

                        Verified Resident ā€¢ 2012 - 2015

                        10/5/2015

                        It started out as the Archstone, Honestly... I wasn't very impressed at the beginning, but it was a place to live plus the pool was amazing. After about a year, IMT took over and it has just improved leaps and bounds. The facilities are wellā€¦Ā See More >
                          Manager

                          11/6/2015

                          Sofi Thousand Oaks
                          Dear Resident, Thank you for all your positive comments. We try very hard to make sure we are doing everything we can for our residents. I understand that rental prices have been going up. This is something that's happening throughout the county. The demand for apartments far outweigh the supply. We are constantly keeping an eye on pricing in the area and making sure our pricing is in line with the market. Very much like the housing market. We are positive that the price we offer is in line with the current market and we know our customer service is, as you mentioned, "extremely professional". We are always available in the office to discuss any questions or concerns. Again, thank you for the positive comments. Community Manager, Sean
                          Review Author Icon

                          Resident 185887

                          Verified Resident ā€¢ 2015

                          9/24/2015

                          Great apartment. I like the facility a lot. the area is quite and very friendly. There are nearby attractions like the oaks mall and conejo park also. Overall very satisfied to live here and have nothing to complain about at the moment. Thanks.

                            Review Author Icon

                            Resident 172496

                            Verified Resident ā€¢ 2010 - 2015

                            8/5/2015

                            Peaceful, clean, quiet and extremely safe. I love living here and looking forward to my sixth year at this beautiful complex. All of the maintenance staff is extremely helpful and prompt. The office staff has been very helpful with making my living experience perfect.

                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2014 - 2015

                              7/10/2015

                              First, good things. We had good neighbors. Even the wall is thin and we easily hear the noise from the stairs, our neighbors seems to be good an considerable so we don't have much trouble with that. The maintenance people are also nice. Landscaping isā€¦Ā See More >
                                Manager

                                7/15/2015

                                Sofi Thousand Oaks
                                Hi Anonymous, I wanted to take a minute to both apologize and respond to your concerns. We take great pride in our community and staff, so I'm happy to hear you did have some positive experiences with our maintenance staff and the grounds. With any large complex there's bound to be maintenance needs, and we always try to handle those situations in a timely manner. Most all maintenance requests are done within 48 hours, but emergencies, such as flooding, are handled immediately. We always encourage residents to submit and track their maintenance request(s) online via the resident portal. It's true that living in an apartment community is that we sometimes do hear our neighbors, whether through the walls themselves or while they are enjoying the outdoors. However, when resident activities infringe on other residents quality of life, we do want the opportunity to help resolve these kinds of issues. I also want to assure you that we are constantly updating our community, however our community is not new. However, because our community is older, there are some wonderful benefits that come with that. Our apartment homes are much larger than the average apartments, and we are spread out over a large area which allows for green space, and hundreds of trees and hiking/walking paths next door to our community. The last item I wanted to address is your move out costs. We always encourage residents to read their lease and to always have a walk-through prior to moving out. Our apartment homes are professionally cleaned and painted , and deeply sanitized to ensure that the apartment home is ready for move-in for all new residents, including yourself. Paint has a 2 year life, so I want to assure you that you are only charged for the prorated amount based on how long you've lived in the apartment. Please feel free to contact the leasing office should you have any further questions. We are here to help! Community Manager, Sean

                                Updated Review

                                Review Author Icon

                                Resident 157623

                                Verified Resident ā€¢ 2014 - 2015

                                7/28/2015

                                We have had nothing a great experience at IMT Thousand Oaks. We have actually be in this community since 2008, and have been very happy during our time here. Even though there has been a change of owners a couple of times, we enjoy livingā€¦Ā See More >
                                  Review Author Icon

                                  Resident 149029

                                  Verified Resident ā€¢ 2014 - 2015

                                  4/23/2015

                                  The walls can be kind of thin at times - I should not be able to hear my neighbors being intimate with each other any time of the morning or night. And now, I will type random thoughts until 200 characters are reached. Door.ā€¦Ā See More >
                                    Review Author Icon

                                    Resident 143987

                                    Verified Resident ā€¢ 2015

                                    3/30/2015

                                    I used to live here - moved out of the area for a while -when I returned I moved to a different community and was very unhappy - I love the location here and the apartments - plus the staff is all very friendly -ā€¦Ā See More >

                                      Updated Review

                                      Review Author Icon

                                      Resident 143861

                                      Verified Resident ā€¢ 2014 - 2015

                                      3/30/2015

                                      I enjoy living here very much. The staff is always very responsive to my service requests and seem to really care about providing great service. I appreciate all that they do to maintain IMT's clean appearance, I really enjoy that about living her.ā€¦Ā See More >

                                        Updated Review

                                        Review Author Icon

                                        Resident 133742

                                        Verified Resident ā€¢ 2015

                                        2/11/2015

                                        We had lived here previously for five years and are recently returned. Nice improvements, the staff is attentive, the neighbors in our building are respectful. Even though there are several dogs in the building, it's very quiet during the night.

                                          Review Author Icon

                                          Resident 132015

                                          Verified Resident ā€¢ 2015

                                          8/10/2015

                                          Nice and quiet. This was the only apartment I looked at. The rental staff was very helpful and knowledgeable. I would, without hesitation, recommend this apartment complex to anyone looking to live in Thousand Oaks, California. Thanks for everything.

                                            Review Author Icon

                                            Resident 124553

                                            Verified Resident ā€¢ 2014 - 2015

                                            1/23/2015

                                            A great place, convenient and friendly neighborhood, great for our needs. Everything is in the proper place for success. Very family friendly ( including our dog ). Friends are asking us about their possibilities for apartments in the future.

                                              Review Author Icon

                                              Resident 124432

                                              Verified Resident ā€¢ 2014 - 2015

                                              1/22/2015

                                              I love living here. It has a great location and it has a homey and nice feeling about it. It is very quiet and professionally run. I can hear voices through the bedroom wall from the neighbors which can be a distraction atā€¦Ā See More >
                                                Review Author Icon

                                                Resident 120027

                                                Verified Resident ā€¢ 2014

                                                12/29/2014

                                                Other than the break-in of my car a few months back, things here are fine. I am concerned that rent will increase upon renewal and I am paying at the upper end of what this apartment is worth in my estimation so I mayā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 115688

                                                  Verified Resident ā€¢ 2014

                                                  12/3/2014

                                                  I've been living at IMT Thousand Oaks for about 6 months now and it's been great. The staff is friendly and approachable, service requests get done promptly, and when they can't be the office will call and let you know instead of leaving you wondering.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Beautiful Views
                                                    • Business Center
                                                    • Convenient to Dog Park
                                                    • Convenient to Park
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Fully-equipped Kitchen
                                                    • Garbage Disposal
                                                    • High-Speed Internet
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Pet Friendly- Cats and Dogs Welcome
                                                    • Pool
                                                    • Poolside Cabanas
                                                    • Refrigerator
                                                    • Smart Apartment-Nest
                                                    • Spa
                                                    • Spacious Floor Plans
                                                    • Walking Trails
                                                    • Window Blinds
                                                    • Wood Style Floors
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                                                    Leasing

                                                    Lease today and receive a one month free at Sofi Thousand oaks.* Applies to select apartment homes and is based on approved credit.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Cushman & Wakefield

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cushman & Wakefield
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Sofi Thousand Oaks

                                                    March 2024

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                                                    Sofi Thousand Oaks is a 1,000 - 1,340 sq. ft. apartment in Thousand Oaks in zip code 91360. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,948 - $5,082. Nearby cities include Westlake Village, Newbury Park, Moorpark, Agoura Hills, and Simi Valley.

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