Commons Apartments
1300 Burton Drive, Vacaville, CA 95687
707-447-2500  WEBSITE save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
3.0
3.2
3.23 Parking:
3.3
3.34 Maintenance:
3.2
3.17 Construction:
3.3
3.32 Noise:
3.6
3.57 Grounds:
3.3
3.28 Safety:
2.7
2.72 Office Staff:
< | >

Terrible Office Staff

From: -Anonymous-
Date posted: 7/29/2009
Years at this apartment: 2009 - 2009
User Response is available. 3 responses
Photos are available. 1 photo
 
My husband and I moved into The Commons about two months ago and have had problems with the office since we got here. The first problem that occurred was when we needed to pick a box up from the office and they were out. The sign said they would be back by 1:30, but of course it was almost three before they returned. When I finally went in the office to get the box it seemed as if the leasing consultant had been out golfing and had a woman in the office with him. The second problem was with our dog. We pay a pet fee each month to go with our obnoxiously high rent, yet they cannot find the time to put bags out to clean up after our dog. We have brought it to their attention before, and we were told "Thank you for bringing this to our attention". A week later they took care of it. Since my husband is in the military I have to walk our dog at night with all of the lights that are out around the property. I have written the office letters and told them personally that this is a safety issue. It has been over two weeks and none of the lights have been fixed. On top of that we have had a HUGE bug problem. We killed at least ten spiders the first week or so we were here, and continue to kill numerous other bugs. Apparently they actually have a company contracted to spray, but we still have this problem. I wouldn't recommend living in these apartments (my mother has been a manager my whole life this is by far the worst experience I've had apartments should not be run this way).

Recommended: NO
Overall Rating
3 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: AFdr.1983 Date: 11/10/2009
I know what you are talking about! That leasing guy is ridiculous and never in the office! When he is in the office, he is always on his cell or laptop, it is so annoying. I never had a bug problem, but I can totally sympathize with you about the staff. Even with the newer people, it's gotten worse. I am so glad that I moved and stopped wasting my money living there!
From: Genoshay2k Date: 11/15/2009
Were you actually on the lease? And if you were, I bet you are hating because you didn't get a deposit return...LOL Jumped ship I bet. No not
From: JB143 Date: 11/15/2009
Why does it matter to you if he was on the lease? You don't work in the office, and it isn't funny that you assume he "jumped ship". Get a life and quit responding to what he has to say.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Commons Apartments
          Vacaville apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif