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River Oaks

1000 Allison Drive, Vacaville, CA 95687
Website
69%
81
Reviews
69%
% Recommended
61%
City Average
06/16/14
Resident

Terrible management here at river oaks. My wife and I moved here 7 months ago and have found management unresponsive and even hostile toward residents. Do NOT recommend. Unsafe!!! Full Review ▶

12/02/13
Resident

I did not expect to have to move into an apartment past my college aged years, but sometimes life has other plans. I choose River Oaks because they were luxury apartment homes, and I did not want to move into a… Full Review ▶

10/08/13
Resident

Moving out here from Illinois with only having 2 days to figure out a place to live was scary. River oaks made my experience great with me coming and looking At the apts. The online site was a bit confusing because… Full Review ▶

10/08/13
Resident

I was very hesitant to move into an apartment again but so far so good. The staff is friendly and the few maintenance issues I've had have been tended to immediately. The appliances work well too. The only negative comment I… Full Review ▶

Manager Response
10/08/13
Resident

Living here as been a very positive experience. I have not lived in an apt. in over 30 yrs. The entire staff has been very helpful and friendly. Full Review ▶

Manager Response
10/01/13
Resident

My husband and I have lived here for 3 yrs. we love it. Lynn and Sheri are so sweet and kind but most of all, So helpful and are on the spot when you need them. Our experience here has been… Full Review ▶

Manager Response
09/30/13
Resident

I find it hard to believe all this reviews there getting(mostly good)over night. Are they paying people to put up good reviews. Just saying Full Review ▶

09/30/13
Resident

River Oaks is way too expensive for what you get. River Oaks is ok if you are in transition to another place. I am excited for my lease to expire. Pros: Washer/Dryer in unit; A/C works well; overall appearance of interior… Full Review ▶

Manager Response
09/30/13
Resident

Been here about 5 months now and we love it. The office staff has been very inviting and helpful from the get go. Extremely easy leasing and moving in process. We had a problem with our alarm system when we first… Full Review ▶

Manager Response
09/26/13
Resident

I lived here for almost 3 years, the staff has always been friendly and helpful. The grounds are kept cleaned and well maintained. It is a nice community with a good mix of ages, ethnicity and professions. Full Review ▶

Manager Response
09/26/13
Resident

Everything has been great, so far we are 3 months into our lease and really enjoy living here! The pool area is one of the best community pools we have ever seen, it reminds us of a resort... great job! The… Full Review ▶

Manager Response
09/25/13
Resident

Enjoying living at River Oaks, kids love the pool (and pool parties),hot tub and exercise room are a plus. Close to every store you'll ever need as well, A Full Review ▶

09/25/13
Resident

I just moved into River Oaks in August. The staff were very friendly from the get go. I love the amenities and my apartment was very clean and up to my standards at move in. I haven't had many issues and… Full Review ▶

Manager Response
09/25/13
Resident

Disappointed! Don't waste your money Full Review ▶

09/24/13
Resident

We love living here. Our apartment was very very clean and updated before we moved in. We had new paint and new carpet. We feel very safe here and have had no bad experiences within this community. Staff is always very… Full Review ▶

Manager Response
02/25/13
Resident

My family and I have lived at this apartment complex for almost 3 years now and this has been the best experience I have ever had renting. I rent the largest 2 bedroom on the second floor and there is plenty… Full Review ▶

Manager Response
11/14/12
Resident

I was drawn to this community threw advertisements online, but visiting the property in person sealed the deal. Entering the leasing office, I was greeted and seated within minutes. Discussions of my needs and wants were answered without hesitation in a… Full Review ▶

Manager Response
05/14/12
Resident

Run from this place as fast and far as you can. Management are nice when they are trying to sucker you in to a lease, after that watch out. They could care less about the tenants. Don't expect your security deposit… Full Review ▶

10/22/11
Resident

This is a nice place to live as long as you don't need to have any contact with the office. You call in a maintenance request. Realizing it's not an emergency, you realize it may take a day or two for… Full Review ▶

09/10/11
Resident

I agree with all of the negative posts. What I must stress the biggest problem here is the staff. So far, ---- and ----- are nice, although im afraid to speak too soon. The worst is -------, and -----s not a… Full Review ▶

09/02/11
Resident

This community really is terrible. The 3 bedroom apts has very little living room space. Its half the size of a normal living room. The property manager is rude. I think her name is Rosie. You hardly see her cause her… Full Review ▶

08/05/11
Resident

My wife and I just finished our 13 month tenure at River Oaks, and enjoyed our stay. Our apartment was on the second floor, and we rarely heard any living noise of the tenants below/around us. The staff was quite attentive… Full Review ▶

07/29/11
Resident

I heard a lot of negatives about this place, but it was too late when I heard the comments. The first thing was that they weren't honoring the Soldiers and Sailors Act for those who had to break the lease due… Full Review ▶

07/14/11
Resident

There are pros and cons to almost every situation, but this place has wayy more cons! First off, they DO have a roach issue. There is something like an army of them all over the black pavement at night. I have… Full Review ▶

06/30/11
Resident

I have not even been living in these apartments for a year and we are already moving out! We have had cockroaches in our apartment and the office does NOT seem to care at all. There have also been cockroaches around… Full Review ▶

05/22/11
Resident

i have lived at river oaks for almost 3 years and thought i would share my thoughts on the complex. my overall experience has been great here. i am a military spouse and have lived here by myself for 6 months… Full Review ▶

08/13/10
Resident

The people in the office are full of ----, the roaches and the rat are every were, and they can care less. and no matter how much you clean before you move out, they find any reason for you to not… Full Review ▶

05/04/10
Resident

My wife and I lived here for six months in 2010, overall it was a good experience. Here are the pros: Our apartment itself was spotless, no complaints. We never heard our neighbors. The pool, gym and grass were always maintained.… Full Review ▶

11/11/09
Resident

this is actually my first apartment, its not THAT bad.... however i would see where someone over 30 or anyone who wants a quiet place would not b so happy with it. There are an abundance of younger people here mixed… Full Review ▶

10/02/09
Resident

This is by far the worst apartment complex I have ever lived in! I was going to justify that by saying it's the worst in it's price range but that would be lying. I've lived in ghettos that have less cockroaches,… Full Review ▶

09/12/09
Resident

I lived at River Oaks not listening to all the warnings I got. I got suckered into it by the "nice" people in the office. Trust me they have a wonderful sounding script when faced with all the question about the… Full Review ▶

09/03/09
Resident

Like it so far; staff is friendly and the office is almost never closed. I remember my previous apartment community in Vacaville was almost always closed during business hours. I also like that they are re-painting the property. It shows that… Full Review ▶

08/26/09
Resident

We recieved LESS then 24 hrs notice they were going to spray off everything with a pressure hose, since my husband was at work I couldn't move anything having a toddler with autism, needless to say the guys doing it doesn't… Full Review ▶

08/01/09
Resident

Hello, I lived at River Oaks last year. This review is based on my personal experience and also that of a friend of mine who lived here. PROS: Close to the Outlet Malls CONS: The leasing manger is a crook. She… Full Review ▶

07/22/09
Prospective Resident

I will be honest , I only toured the property but due to the horrible staff ( they all smelled like smoke also) I found a place else where. A friend of mine does live here but she is moving out… Full Review ▶

05/31/09
Prospective Resident

We checked out the 1/1 apt and loved all the ammentities and space plan however I spoke with 3 random people and all 3 spoke of maintenance being slow (3-4 months to get something fixed), having cockroaches (mngmnt not willing to… Full Review ▶

05/07/09
Resident

River Oaks apartment has recently had new management and new office help. There are roaches in apartments. You are given a little black roach catcher. The maintance is poor, you can't even get a air filter. Yet, they will get other… Full Review ▶

02/19/09
Resident

i have been here for 6 months now, i live in the 2nd floor, there is a room on the 3rd floor, i can hear every noises from above. every steps, door, washing m achine,cooking....unfortunately they have a small puppy, but… Full Review ▶

03/12/08
Resident

I've lived in this complex for 4 years now. I'm still enjoying the layout of my apartment and have had no problems with the people in the office. They've been very helpful and sweet. One of the big draws for me… Full Review ▶

01/10/08
Resident

While the apartment quality is decent (though you certainly pay enough for it, considering there are still issues such as clogging drains, disposals, etc), the management is very poor. They never return a phone call, even when the call is reporting… Full Review ▶

11/08/07
Resident

Well, I have lived in 4 apartment complexes in the last 4 years and this is the best one so far. I agree with some of the previous reviews...the apartments are overpriced. But hell, I make enough money to live in… Full Review ▶

10/25/07
Resident

The apartments are not worth the price. The only thing good is that washer and drying the apartments and how close it is to the walmart, safeway, target and outlets. Parking is a complete nightmare! If you plan on having more… Full Review ▶

05/27/07
Resident

After reading the last review, I felt compelled to write. You are sadly mistaken when it comes to that apartment complex. When this Management team came along, everything WRONG came with it. Wrong Management, Wrong Maintenance, Wrong Attitudes, everything was wrong.… Full Review ▶

05/10/07
Resident

My husband and I are both military and we moved into River Oaks April of 07. Being that we are both new to the area I decided to browse the internet for more information about the apartments in the area of… Full Review ▶

03/06/07
Resident

I lived in these apartments back in 2003, and the only thing worse than living here was moving out... We made numerous complaints about our kitchen sink not draining, maintenance vehicles constantly parked in our reserved spot (maintenance guy lived in… Full Review ▶

10/02/06
Resident

This managment staff is a bunch of wanna-bes. THey take their lines out of manager 101 book and somehow forget to think about common sense and custmer service. Too bad, it will pay in the end. Maintence staff don't understand construction… Full Review ▶

09/13/06
Resident

Dogs here, dogs there heck dogs everywhere. From 1 to 3 in a single apt. Ihave never seen so many dogss or seen so many dead spots in the grass and piles of s**t. The court area's smell of it and… Full Review ▶

08/23/06
Resident

River Oaks has been a great home so far. The grounds are kept up well, the pool is clean, the people in the office are very sweet. They even call us to check in on us from time to time. I… Full Review ▶

08/23/06
Resident

Me & my husband just moved here and we both like it so far. It's a nice stater place for the both of us and everyone we live around is friendly and curtious! Full Review ▶

07/17/06
Resident

Your worst apartment nightmare just came true...and all you have to deal with is incompetent people. Full Review ▶

07/05/06
Resident

Thought it was time to update my review. Things have definitely changed as the years have gone by. Once I develped maintainance problems it's been a downhill slide. Mold and broken plumbing.. water soaked cabinets and floors... work never completed. The… Full Review ▶

06/17/06
Resident

Seldom have I seen such incompetant management. Starting at the top it just trickles down. After all if you were in charge and completely at lose for how to "manage" would you want anyone around you that would show other that… Full Review ▶

06/07/06
Resident

that River Oaks sucks! I thought it was me until I read the other reviews which have validated a lot for me. I was told I could move in on a certain date. I was told the day before my move… Full Review ▶

03/30/06
Resident

I have lived here for over 3 years and the cuurent management team is the best yet. They have done a superb job in helping me after the winter floods. I have recieved prompt and top notch maintenence service the few… Full Review ▶

03/22/06
Resident

I have to agree with the last review. The Manager and Staff could use a class on 'real' Customer Service. Nice Apartments, Poor Service on both the Office and Maintenance people. Thanks to these people, I will NEVER EVER live in… Full Review ▶

03/22/06
Resident

This office Staff is a joke, stop writing on yourself, everyone knows your BAD. The Apartments are nice, but both the maintenance and Office Staff are the worst. Bad Management, rude attitudes, cheap repairs...name the worse and you've got RIVER OAKS.… Full Review ▶

03/16/06
Resident

I'm from the east coast and this is the first apt I've lived in since moving to CA. I have a 1.5 br and it is very nice - extremely spacious. I am on the top floor- hardly any noise. Good… Full Review ▶

03/14/06
Resident

I stumbled onto this web-site trying to find a floor plan with my current apartment and one I may move too. I was surprised to see all of the negative comments.

Does everyone really feel this way? I love living here...and… Full Review ▶

03/13/06
Resident

River Oaks has been huge waste of money for me. Noise complaints are shrugged off, the dumpsters are constantly overflowing, there have been SEVERAL THEFTS. If you look in the parking lot, there is a vehicle on blocks because the rims… Full Review ▶

03/06/06
Resident

Usually with any apartment complex, the biggest thing a person has to consider when choosing the best place to live is how well management treat the tenants. Riveroaks, by far, has the most impressive tenant-management relations. Also, no apartment in the… Full Review ▶

01/27/06
Resident

1) I am a military person, lived here for two years. Had nothing but cooperation and kindness from this place.
2) Read these... it's the same miserable people writing the same negative comments.(Changing your screen name, doesnt help)
3) Get a life.
4)… Full Review ▶

01/22/06
Resident

I have had similair experiences to the other reviews listed. Bad managment and bad maintainence. I have also had mulitple problems with the management in which they have acted like I was the problem. Also, when we moved in our place… Full Review ▶

01/18/06
Resident

We have had multiple problems with the office and maintenance staff since moving in. Upon move-in we found that the entire apartment had not been cleaned aside from the carpet. There was mold in the diswasher and on the bathtub moldingm… Full Review ▶

01/09/06
Resident

This complex seemed great when we first moved in, giving a discount for where I worked and breaking up the free 13th month over the entire lease. Everything was fine with the apartment until recent flooding. Now they have torn out… Full Review ▶

12/13/05
Resident

The management at the River Oaks apartment is the worst i've ever seen. I'm in the military so i've traveled alot. I've never had service from an apartment this bad. Everytime i need some service done it takes several phone calls… Full Review ▶

12/12/05
Resident

River Oaks Apartments has been wonderful to me and my family. I read all these ratings and cant believe them. I think some people are just cry babies. Every where you go there is going to be something. But they have… Full Review ▶

12/09/05
Resident

What a complete let down. I equate this complex to a cell phone plan. They are all happy to help you move in and sign up. Customer service is great at first, then once you've been sucked in you can't leave.… Full Review ▶

12/06/05
Resident

This complex was very friendly when we moved in. We really enjoyed our first couple of months and had great neighbors. Unfortunately, new neighbors moved in and became a huge problem. They throw cigarette butts off the balcony, they had several… Full Review ▶

11/17/05
Resident

I have lived here now for over 2 years and the love it! The new management team is great always willing to help. they even stand out in the morning as we drive to work and give us muffins and orange… Full Review ▶

10/16/05
Resident

I have lived here for 1.6 years and have had no bad experiences. They are repainting the buildings,new landscape, new gym and clubhouse. I have had nothing but good living here. It is a great location and full of fun out… Full Review ▶

10/12/05
Resident

I have lived here for the past 5 years! I have seen some bad management but not since the new Metric folks took over! The manager has been very nice and quick to get back to me with any questions or… Full Review ▶

04/22/05
Resident

I've been a resident here for the last three months and, there have never been any incidents in my apartment, i just read a review that said that there was a drive by shooting across the street, when in actuality there… Full Review ▶

02/14/05
Resident

I had problems with my AC. Went out several times during them summer. Management took there time getting the problem fixed. My car was stolen and there was a drive by shotting across the street the first night I stay there.… Full Review ▶

12/13/04
Resident

River Oaks Apartments has given me a couple up's and downs throughout the last few years, but i have to say that for the last eight months or so a girl in the office named Kristen has been an angel. She… Full Review ▶

11/08/04
Resident

Extremely overpriced, yet nice area to live in. Parking is extremely bad. When I moved out, I recieved only half my security deposit in which one of the staff members had said they would only take out money for carpeting which… Full Review ▶

09/30/04
Resident

I Just Moved in One Month ago and i Absolutly adore the place...The Staff made my move so easy and I Wish I Would have made the move One Year ago. I Let the rent scare me at first but today… Full Review ▶

09/30/04
Resident

Hi I've Lived at River Oaks Apartments for four years now...and I won't lie there have been issues with previous management, but now that the new management has taken over it is paradise. The property is beautiful my apartment is awesome,… Full Review ▶

07/02/04
Resident

It was too expensive. The floor plans were horrible. too much wasted space. Needed alot more security. Had car broken into two different times. Rude grounds people. If there were any problems, the people pretty much ignored what you told them.… Full Review ▶

05/28/04
Resident

I Have to say I Never thought that a community could make such a great comeback. The New Staff is Great,as well as the new company. So i say Lowest Prices and the biggest apartment's with the best customer service...I Love… Full Review ▶

05/02/04
Resident

They have had 4 managers in the past 8 months, that should say a lot. The staff has given the complex a bad reputation. They promise you things and don't deliver them. Also, they give you a free months rent and… Full Review ▶

04/30/04
Resident

Having children as old as thirteen looking into my bedroom window and getting no response from management finall drove me away from these apartments. They are nice, with excellent facilities and floor space. However, the price to live here does not… Full Review ▶

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Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry in Units

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Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.

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