Versailles Apartments
8811 Burton Way,
West Hollywood,
CA
90048
310-841-8800 save favorite
310-841-8800 save favorite
AVERAGE RATING
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terrible people. don't rent!
From: -Anonymous-Date posted: 7/14/2009
Years at this apartment: 2009 - 2009
wow, i can't believe these people are still in business. i'm renting their roof top pool for one evening and they are highly unprofessional.
since i was out of the country while we made the deal, i had to wire transfer the money and when i emailed to check if they received it, i got no reply. even when i called, i was asked if i sent the money... a month after! may ling, the manager, said, "i'm sure we got it." and put me on hold for waaaay too long.
i called the next day with questions because after visiting the facilities, i saw that they had very little in the way of accomodating for a party. when i began asking questions, may ling was rude and asked me to call back because she was in a meeting. the following day, as i began the questions, she offered to refund my money!!! the event is 3 days away!! what's wrong with this woman''' then she said that for the money i'm paying them, there's not much they can do for me.
bad communication skills, no professionality, and terrible people.
please don't rent from them!!!
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