Pines At The Castle Rock
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All one leasing agent can do is accuse you of not paying your rent.
From: jack_anderson@countrywide.comDate posted: 3/7/2007
Years at this apartment: 2006 - 2007
We have not had many issues with this complex until today. We woke up this morning with a notice to pay. When I mentioned to the leasing agent, whom will remain nameless, that we would not renew our lease due to their poor customer service, and I can see why their rating is so low on AppartmentRatings.com, I was told that this page "...is just a place for individuals to vent when they do not do what they (the residents) are supposed to do, like pay their rent. Well miss leasing agent, I have all of my cancelled checks. Who is wrong' I strongly disagree with the way I was treated, even though I was upset. A good leasing agent and provider of customer service would not have accused me of not doing something her company got wrong. I do not recommend this place due to the actions of this one agent. It is a shame, this could be a good place to live.
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