Knolls Apartments
1510 Gatehouse Cir S, Colorado Springs, CO 80904
719-633-0678  WEBSITE save favorite
AVERAGE RATING
recommended by:
27%

overall rating:
2.3
2.4
2.44 Parking:
2.7
2.74 Maintenance:
2.5
2.5 Construction:
2.6
2.59 Noise:
2.9
2.91 Grounds:
2.5
2.47 Safety:
2.7
2.71 Office Staff:
< | >

Management nightmare

From: -Anonymous-
Date posted: 8/29/2005
Years at this apartment: 2004 - 2005
User Response is available. 2 responses
 
My daughter lived here for almost a year. Parking was a problem for her. She lived alone and came home late at night sometimes. Often times she could not find a place to park close to her apartment, which was unsafe. The management's solution was for her to "rent" a parking space to assure a place, but options were not close enough to her apt. to make that option feasible. When I called to see what could be done for her, the management basically told me I was lying about space availability and the manager decided to go to the lot and count the available places. I e-mailed the management company in Denver twice with complaints and NEVER got a response from them. Our daughter called the police 3 times while living there, once because someone tried to break her door in at 3:00 in the morning while she was there and twice because she was followed (in her car) into the complex and was afraid to get out.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: ka_1984 Date: 10/13/2005
On the contrast, I have lived here for a while and have NEVER had a difficult time finding parking. The "rentable" car-ports are lighted and perhaps safer. I have never felt threatened or had a break in attempt. I suppose it has to do with the kind of people you attract. As far as the management goes, I have always had a very warm welcome even when I had issues to resolve. Just depends on how you treat them. If you are ------ and demand stuff it wont happen. I think that is common since. Thanks
From: vintage4life Date: 11/03/2006
Yeah I was friends with a girl who was up at the front desk. They ended up trying to screw me! Im from a military house hold and they took advantage of me. It doesnt matter how you treat them.. you could be friends with them.. but the company will try to gauge you!
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