Union Heights formerly Glenridge Apartments
4770 Nightingale Drive, Colorado Springs, CO 80918
719-590-7888  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
3.0
3.2
3.24 Parking:
3.4
3.39 Maintenance:
3.1
3.08 Construction:
3.2
3.2 Noise:
3.2
3.24 Grounds:
3.3
3.31 Safety:
3.2
3.15 Office Staff:
< | >

Tons of major problems

From: Zeebie
Date posted: 11/3/2001
Years at this apartment: 2001 - 2001
 
There are a few minor positives to this apartment complex, but the negatives overwhelm them. The air conditioning and heating in the apartment did virtually no good; the place was sweltering in the summer and freezing in the winter. The close proximity to busy Union Boulevard is inconvenient noise-wise and awful when you have to have your window open at night to cool the apartment down. Something in the water caused an allergic reaction on my skin. The apartment layout is atrocious in its use of space, and it's extremely difficult to get a couch in through the cramped entrance space (next to impossible to do so without marking the walls). The bathroom is idiotically located right next to the front door. The balcony looks straight across to another apartment about 25 feet away. The utility room smells faintly of gas. The washing machine violently unbalances at the slightest provocation and had been gouging up tile since longer than I was there. Most of the "improvements" made on the property are imposed on the tenants inconveniently and seem more aimed at luring in new buyers than at actually helping existing residents. One "cleaning" of the building resulted in numerous wood fragments being left on the balcony without ever being picked up by the work crew. A simple awning-covered parking space costs something ridiculous like $20 per month. The poorly built walkway in front of my apartment collected deep and virtually unavoidable puddles of water during every rainstorm. The mail service is poor, with letters frequently misdelivered, and supposedly important documents clipped next to your front door with no regard for when you might return or how easily the correspondence might be lost or stolen. Door-to-door salespeople are a frequent nuisance. The worst feature of the complex is the office staff, which at times can be misleading, rude, distant, and pushy, all with a false veneer of cordiality. The cherry on top for me from Glenridge was a damage bill featuring at least one completely bogus charge that sadly I have no way of proving was bogus. Overall, despite some features that keep this complex from being among the worst around, I would strongly recommend people avoid it, either because the apartments themselves aren't worth the money, or because the people aren't worth the hassle.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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