If you like small crowed overpriced spaces this place is for you! If you prefer the finer things in life stay away! The management is generally unreceptive to ideas and ways to increase the image of the building. The employees are all friends so any criticism is not taken well or even dealt with. It is supposed to have 24 hour concierge, this is a joke. After 11 PM you have to look to find the concierge who is never at the desk. You can usually find him in the back office watching movies and eating a pizza! And some how he got an award after several months of myself and several other residents telling management to fix this. The light fixtures in the ceiling have been slowly falling out of my apartment as well as others that I have visited. The lighting in the apartments is a poor design stopping half way in all apartments. If you are looking for a penthouse look other places. They are generally small with very low insulations so if you prefer privacy you're not going to get any. Earls recently opened up so we got our own private entrance which is very nice. Except if you live on the floors 19-31. If you live on those floors you have to take the freight elevator to reach it. The freight elevator wouldn't be so bad if the tarp wasn't held up with duct tape. The ceiling is also raggedy looking with holes in it and partial patches over the holes. It is very embarrassing when guests ride in this elevator. After months of telling the management about this I have yet to see an improvement. I have also been stuck in a regular elevator for over an hour! And when finally getting out I was greeted by the property manager who was very quick to say "sorry" and quickly walked away! But I have met several residents since then that have also received that treatment with not so much as an apology letter. I have also been privileged to answer the door for another resident only to find the concierge at the other side for a noise complaint. Instead of asking to tone the noise down he told me (not the resident that lived there!) that for this first complaint the cops were being called and that resident would be removed from the property! That was the first complaint! Upon hearing this we relocated to another place. The concierge then proceeded to let the cops into the vacant apartment and kick a friend of the resident out of bed where he was sleeping! I live in a studio so I can only imagine how they would have treated me! All I can say is stay away from this shoddy building and even worse management and employees. Good luck in your search!

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